Mi ART - Trabajadoras/es - Manage work accidents & diseases

Provincia ART, the work-related risk insurance provider within Grupo Provincia, introduces its latest application designed for handling processes connected to workplace accidents or occupational illnesses.

Through the MiART app, users can oversee transfers, input information necessary for bank transfer executions, check shifts and alerts in real time, communicate inquiries via chat with their supervisor, locate our office branches, and access their credentials directly from their mobile devices.

Title: A Streamlined and Reassuring Companion for Navigating Workplace Incident Procedures

My experience with the MiART application has been profoundly positive, transforming what is often a stressful and complex administrative process into a manageable and transparent digital experience. From the moment I needed to report a workplace incident, the app provided a clear, intuitive pathway for submitting information, tracking transfers, and managing necessary documentation all from my mobile device. 

The ability to input bank details directly for seamless reimbursements eliminated significant paperwork, while the real-time alerts for medical shifts and procedural updates offered constant peace of mind. The integrated chat feature allowed me to communicate directly with my supervisor, ensuring quick resolution of queries without back-and-forth calls. Having immediate access to my credentials and nearby office locations further reduced uncertainty during recovery. MiART doesn’t just digitize services—it delivers genuine support, putting control and clarity back into the hands of users during challenging times.

FAQ Section:

• Is my personal and medical data secure within the app?

Yes, the app employs robust security measures to protect user data, ensuring that sensitive information related to incidents and bank details is handled confidentially.

• Do I need an internet connection to use all features?

While features like chat and real-time alerts require internet access, many functions—such as viewing credentials or inputting information for later submission—can be prepared offline.

• Can I use MiART on any smartphone?

The app is compatible with both iOS and Android devices, though it is recommended to use the latest OS version for optimal performance.

• What if I encounter issues while submitting a report?

The app includes guidance at each step, and the chat support feature connects you directly with your supervisor or Provincia ART’s assistance team for immediate help.