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How to Solve the Problem of Instagram Highlights Failing to Load or Show?

Make sure the "Save to archive" setting is turned on. Navigate to Instagram settings, then select "Archiving and downloading", and turn on the "Save story to archive" option.Attempt to disable Instagram's data - saving mode. Go to Instagram settings, click on "Media quality", and turn off "Use less mobile data". Log out of your Instagram account and then log back in to refresh your account settings and resolve the issue.

  • Author: Shine
  • Update: Feb 10, 2025

Why Can't I View Instagram Highlights?

Instagram Highlights may fail to load due to several reasons. These include: problems with your internet connection, temporary issues with Instagram's servers, incorrect settings (such as having data saver on or archive saving disabled), or software bugs. Potential fixes involve clearing the app cache and restarting or updating the app.

Solution 1: Turn on the "Save to Archive" option.

To ensure Instagram Highlights function correctly, the 'Save to Archive' setting must be enabled. This saves your stories, allowing you to add them to Highlights later. If it's disabled, you won't be able to use Highlights. To check this setting, follow these steps:

Step 1: Open the Instagram app and head to your profile. Click the three - horizontal - bar icon in the top - right corner.

Step 2 :Scroll down the list and choose “Archiving and downloading”. Subsequently, make sure the switch beside “Save story to archive” is in the on position.

How to Solve the Problem of Instagram Highlights Failing to Load or Show?

With that completed, navigate back to the settings. Tap "Archive" and choose the story you want to feature in your highlights.

Solution 2: Disable the Data - Saving Mode on Instagram

While Instagram's data-saving features are helpful for conserving cellular data, they can sometimes prevent Instagram Highlights from loading correctly.

Therefore, let's verify and turn off the data saver mode to ensure that your Instagram highlights load smoothly.

Step 1: Open Instagram and go to your profile. Tap the three-line icon in the top right corner.

Step 2: Scroll down to the 'Your app and media' section and select 'Media quality'. Then, turn off 'Use less mobile data'.

How to Solve the Problem of Instagram Highlights Failing to Load or Show?

Solution 3: Sign out of Instagram and then sign back in.

Try logging out of your Instagram account to refresh your settings and potentially fix issues with Highlights not loading. To do this, go to your profile, tap the three-line icon, and select "Log out".

How to Solve the Problem of Instagram Highlights Failing to Load or Show?

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