How to Remove Subtitles on Amazon Prime Video?
This article provides a guide on how to deactivate subtitles on Amazon Prime Video. It covers the procedures for disabling both subtitles and closed captions, applicable whether you are using Amazon Prime Video through the website or the mobile application.
- Author: Shine
- Update: Mar 22, 2025
How can I disable the subtitles on Amazon Prime Video?

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Once you activate the subtitles on Amazon Prime, this function will remain enabled until you choose to deactivate it. When you find yourself in a situation where subtitles are no longer necessary, such as in a different viewing environment, the process of turning off the subtitles is quite similar to that of turning them on.
You are required to play a video that has subtitles already enabled and then disable the subtitle feature by accessing the Closed Caption and Subtitles menu.
The following are the steps on how to turn off the subtitles when using the Amazon Prime web player:
1.Initiate the playback of a video with subtitles activated, and then click on the Closed Caption or Subtitles (represented by a speech bubble) icon.
2.During the playback of a video on Amazon Prime Video, the interface remains hidden. In case you don't spot the speech bubble icon, you can move your mouse pointer over the video player, pause the video, or tap on the touchscreen while the video is playing.
3.Then, click on the "Off" option. At this point, the subtitles have been successfully turned off.
How to Stop Subtitles from Displaying on the Amazon Prime App and Smart Televisions
Turning off subtitles in the Amazon Prime app on streaming devices such as a Fire Stick or a smart TV is quite similar to the process of disabling subtitles in the web player. However, instead of using a mouse or keyboard, you will have to rely on your remote control.
The following are the steps on how to turn off subtitles when using the Amazon Prime app:
1.When a video with subtitles enabled is playing, stop the playback (pause it) so as to determine which button on your device can be used to access the options menu.
2.Depress the Options button on your remote control or game controller, and subsequently choose the "Subtitles" option.
3.Choose "English [CC]" from the available options.
4.Utilize the navigation buttons on your remote control or game controller to move the selection cursor upwards, and then choose the "Off" option.
5.Subtitles are now off.
How toPermanently Turn Off Subtitles?
It is possible that you will notice subtitles being enabled automatically, even when you have no desire for them to be displayed. You are able to disable the subtitles while a video is playing. However, this action might not result in a permanent deactivation of the subtitles.
Once you turn off the subtitles and closed captions, they should stay in the off state. Nevertheless, on certain occasions, a software glitch can lead to the subtitles reactivating on their own.
Tip:Prior to taking any other actions, it's advisable to check other video applications. In case subtitles are also activated in those other apps, then you must disable the subtitles directly on your device. There could be a "CC" button present on your remote control, or alternatively, you might have to navigate to the device settings to turn off the subtitles. Search for options related to subtitles, closed captions, or accessibility settings within the device's settings menu.
If you're unable to permanently turn off the subtitles on Amazon, give this procedure a try:
First, follow the method described above to turn off the subtitles.
Next, log out of the Amazon website or uninstall the Amazon app from your device.
Then, log back into the Amazon website or reinstall the Amazon app.
If the subtitles are still on, use the previously - described method to turn them off again.
Play a different video and check whether the subtitles are turned off.
If the subtitles are still enabled, reach out to Amazon's support team for further assistance.












