How to Fix Hulu Error Codes？

How to Fix Hulu Error Code 3 and 5

Hulu error code 3 typically signals an internet - related issue. It pops up when the Hulu app can't load a show. When you come across this error, the message generally appears as follows:

"Error playing this video

Sorry, we encountered an error playing this video. Please try restarting the video or select something else to watch.

Error code: 3(-996)"

Error code 3 might also show a message such as:

"We're having trouble loading this right now

Please check your internet connection and try again. Error Code: -3: An unexpected problem (but not server timeout or HTTP error) has been detected."

Error code 5 is quite similar, and the steps to resolve it are the same:

"We're having trouble loading this right now

Please check your internet connection and try again. Error Code: -5: malformed data.

If this problem persists, try restarting your device."

Since server timeout isn't a factor here, you can usually solve the problem on your own by carrying out a few simple steps:

1.Turn your streaming device off, and then turn it back on again.

2.If you still see the error, unplug your modem and router for one minute.

3.Plug your modem and router back in, and check to see if the problem persists.

If error codes 3 or 5 persist after fully power - cycling your devices (shutting them down completely and restarting), you can try reinstalling the Hulu app and updating your device. This error code sometimes occurs after Hulu releases a new update, so ensuring both your app and device are fully updated is crucial.

Connecting your device to the modem or router via a physical Ethernet cable (instead of a wireless Wi-Fi connection) or taking steps to strengthen your Wi-Fi signal can also resolve the issue.

How to Fix Hulu Error Code 400

Error code 400 typically indicates an issue with your account information that prevents the Hulu app from functioning properly on a mobile or streaming device. In most cases, you can resolve this problem by either reinstalling the app or removing the device from your account.

Hulu error code 400 usually appears as:

"We're having trouble loading this right now. Check your internet connection and try again.

Error code: 400"

Hulu recommends checking your internet connection when encountering error code 400. If possible, switch from a wireless to a wired connection and verify if the issue persists. For mobile devices, move closer to your router and try again.

If your internet connection is stable, follow these steps to fix Hulu error code 400:

If the 400 error appears immediately when you launch the Hulu app, you’ll need to remove the device from your account and re-add it. Hulu customer support can assist with this, or you can do it yourself on the Hulu website.

Here’s how to remove a device from your account to fix error code 400:

1.Log in to Hulu in a web browser.

2.Click on your name in the upper right corner.

3.Click Account.

4.If prompted, enter your password and click LOG IN.

5.Click MANAGE DEVICES.

6.Locate the device that is experiencing an error code 400, and click REMOVE.

7.Once you have removed the device from your account, you will need to remove the Hulu app from the device, reinstall the Hulu app, and then log in. In most cases, this will fix error code 400.

How to Fix Hulu Error Code 16 and Invalid Region Messages

Error code 16 indicates an invalid region code, meaning Hulu is unavailable in your current location. If you encounter this message while accessing Hulu outside the United States, this is likely the cause.

Invalid region errors typically display messages such as:

"We're sorry, currently our video library can only be streamed within the United States. For more information on Hulu's international availability, click here.

If you're inside the United States and believe you've received this message in error, please click here."

If you receive error code 16 while within the United States, it's usually because Hulu detects that you're using a virtual private network (VPN) or anonymous proxy. Even if your IP address is geolocated within the U.S., Hulu may block access if it suspects the IP is associated with a proxy service.

Turn off the VPN on Android

If you are using a VPN or anonymous proxy, and you're located in an area where Hulu is available, then you can fix error code 16 by simply turning off the VPN or proxy. Here's how to turn off your VPN on Android:

1.Navigate to Settings > Network and Internet.

2.Tap VPN.

3.Tap the gear icon.

4.If the VPN is turned on, tap the slider to turn it off.

Turn off HTTP Proxy on iOS Devices

And here's how to turn off HTTP proxy on iOS devices:

1.Open the Settings app on your iOS device.

2.Tap Wi-Fi.

3.Tap the blue circle icon next to your Wi-Fi connection.

4.Look for the HTTP Proxy option, and set it to Off.