Zoom Workplace for Intune - Video meetings & productivity

Zoom Workplace for Intune

1. App Overview

Zoom Workplace for Intune is an enterprise collaboration app designed for organizations that use Microsoft Intune to manage mobile devices and protect company data. It supports Bring Your Own Device (BYOD) environments, allowing employees to use Zoom's communication and productivity tools on personal devices while keeping business information protected.

The app combines Zoom Workplace's collaboration features with Microsoft Intune's mobile application management (MAM) capabilities. This enables employees to access workplace tools while allowing organizations to enforce app-level security policies and manage corporate data.

2. Key Features

AI-Powered Workplace Collaboration

Zoom Workplace combines communication and productivity tools in one app. Its main features include:

Team Chat: Send instant messages and communicate with colleagues.

Video Meetings: Join online meetings and collaborate with remote teams.

Zoom Phone: Make and manage business calls.

Whiteboards: Share ideas and collaborate on visual projects.

Calendar Integration: View schedules and manage appointments.

Email Services: Send and manage work-related emails.

Notes: Record and organize important information.

Mobile Application Management (MAM)

Microsoft Intune integration allows organizations to manage Zoom on personal and company-owned devices. Administrators can configure app settings and control access to workplace resources without taking full control of employees' personal devices.

Corporate Data Protection

Intune app protection policies help safeguard business information by controlling how corporate data is accessed, shared, and stored. They also support selective removal of work-related data without necessarily affecting personal information.

On supported devices and configurations, administrators can remotely remove the app and its associated corporate data when a device is lost or an employee leaves the organization.

Microsoft Entra ID Integration

Employees can authenticate using their existing organizational accounts through Microsoft Entra ID. Enterprise single sign-on (SSO) simplifies access by allowing users to sign in with their established workplace credentials.

Centralized IT Administration

The Microsoft Intune admin center provides tools for deploying Zoom Workplace, assigning apps to users and device groups, distributing configuration settings, and managing app protection policies.

3. Account Setup and Sign-In

Zoom Workplace for Intune is intended for employees whose organizations use Microsoft Entra ID and Microsoft Intune.

Before signing in, users generally need:

An organizational account provided by their employer

Access to Microsoft Intune services

The required device enrollment or app management setup

Authorization to use Zoom Workplace within the organization

The initial setup typically involves the following steps:

Obtain your organizational login credentials.

Install the Intune Company Portal app if required.

Open Company Portal and sign in with your work account.

Follow the instructions to complete device enrollment or the required management setup.

Install Zoom Workplace for Intune through Company Portal if your organization distributes the app this way.

Open Zoom Workplace and follow the authentication instructions.

The sign-in process may vary depending on organizational security policies, device management requirements, and authentication settings. Some organizations also require additional identity verification.

4. How to Configure Zoom Workplace with Microsoft Intune？

Microsoft Intune provides the tools to deploy Zoom Workplace and manage its configuration across organizational devices.

Install the Intune Company Portal

Employees may need to complete the Company Portal setup before accessing managed applications.

Install the Intune Company Portal app on the relevant mobile device.

Sign in using your organizational account.

Follow the instructions to complete device enrollment or app management setup.

Check that the device meets your organization's access requirements.

Add Zoom Workplace for Intune to Microsoft Intune

Administrators can deploy the app through the Microsoft Intune admin center.

Sign in to the Microsoft Intune admin center.

Under By platform, select Android.

Click Add.

Under App type, choose Managed Google Play app.

Click Select.

Search for and select Zoom for Intune.

Click Select again.

Enter or adjust the app information as needed.

Click Next.

Assign the app to the appropriate users, groups, or devices.

Click Next.

Review the deployment settings and select Create.

Once deployed, Zoom Workplace becomes available according to the assigned installation settings and organizational policies.

Configure App Configuration Policies

Administrators can create app configuration policies to apply supported Zoom settings.

Open Apps in the Intune admin center.

Under Policy, select App configuration policies.

Click Add and choose Managed devices.

Enter the policy details:

Name: Enter a name for the configuration policy.

Platform: Select Android.

Associated app: Choose Zoom for Intune.

Click Next.

Upload an XML configuration file or enter the required settings manually.

Click Next.

Assign the policy to the relevant users, groups, or devices.

Click Next.

Review the configuration and select Create.

Apply an App Protection Policy

Zoom recommends deploying an associated App Protection Policy to manage access to corporate information.

Without an appropriate policy, users may be prompted to sign in to their Intune accounts whenever they open Zoom. They may also need to complete the initial Microsoft authentication process.

Applying the recommended policy helps enforce data protection requirements and manage access to organizational resources.

For detailed deployment instructions, refer to Zoom's official documentation:

Zoom for Intune Deployment Guide

5. Meeting Controls and AI Companion

Host Tools and Meeting Security

Zoom's meeting interface includes several host management options under Host Tools, which replaced the former Security button.

Hosts can use these controls to:

Lock meetings to prevent additional participants from joining

Manage participant permissions

Restrict meeting access

Adjust available security settings

These options provide greater control over meeting participation and help hosts manage online sessions.

Interactive Meeting Features

Additional meeting options are available through the More menu, while frequently used controls remain accessible from the main toolbar.

Depending on the account and meeting configuration, available features include:

Live Streaming: Broadcast meetings to supported platforms, including Facebook Live and YouTube.

Breakout Rooms: Divide participants into smaller groups for discussions and collaborative activities.

Polls: Collect feedback and responses during meetings.

Additional Meeting Controls: Access other interactive features and meeting management options.

AI Companion

Zoom AI Companion provides AI-powered assistance for meetings and workplace activities. Depending on the subscription and enabled features, it can summarize meeting discussions, identify important points, and organize information.

These tools make it easier to review meeting content and follow up on key discussions without manually reviewing the entire conversation.

Additional Interactive Tools

Zoom also supports apps and interactive tools that extend meeting functionality. For example, hosts can use visual timers to set activity limits and keep presentations, workshops, and group discussions on schedule.

6. Support and Additional Information

Troubleshooting and Assistance

Common issues with Zoom Workplace for Intune may include:

Sign-in failures or authentication problems

Restricted access to workplace features

Device enrollment requirements

App configuration or deployment errors

Microsoft Intune policy restrictions

For account access, device management, or permission-related problems, contact your organization's IT administrator. They can review the relevant Intune policies and identify configuration issues.