The Vitamin Shoppe - VShoppe - Health Product Shopping & Rewards

Elevating your wellness journey has never been easier! The Vitamin Shoppe® app provides the quickest way to explore thousands of popular personal health supplements and nutrition products, complete with convenient checkout options, reward points accumulation, and exclusive offers.

Extensive Range of Health & Nutrition Products

This app allows you to effortlessly browse an extensive selection of nutrition items, such as:

Vitamins and minerals

Dietary supplements

Protein

Probiotics

Fitness and workout items

Vegan and organic formulations

Here, you will discover products from leading brands in the industry to enhance your nutrition journey and promote a healthy lifestyle.

User-Friendly Shopping Features

The app functions as a valuable health resource, enabling you to shop in a way that meets your dietary and wellness requirements. You can access detailed product information, including:

Ingredients

Ratings

Nutritional values

Pricing

Product reviews

Scan barcodes to get more details about products and save your preferred vitamins, proteins, and supplements on a wish list.

Reward Yourself

You have immediate access to our complimentary Healthy Awards® program! Utilize these features to encourage a healthy physique, balanced diet, and active lifestyle while saving on beneficial products:

Track points (earn at least one point for every dollar spent)

Redeem Cash Back Awards

Manage Auto Delivery subscriptions

Secure app-exclusive promotions

Receive personalized notifications and offers

Conveniently add items to your favorites list

Subscribe to Auto Delivery

Choose Auto Delivery to enjoy a 10% discount on every order, accrue Healthy Awards points, and receive complimentary shipping on subscription orders over $25. We also offer a best price guarantee with a 14-day tracking period for the lowest price, ensuring great savings.

Shop Anytime, Anywhere

A vast array of nutritious choices, health details, and quality products is readily available at your fingertips.

Exclusive Promotions

Enjoy early access and app-only discounts tailored just for you.

Healthy Awards Hub

Easily track your points, redeem awards, and adjust your preferences to align with your health objectives.

Auto Delivery Simplified

Adjust your subscriptions effortlessly. Modify delivery locations, flavors, and schedules anytime.

Simplified Checkout Process

Utilize Google Pay, PayPal, Klarna, or your credit card for a quick and easy shopping experience.

Stay Informed

Receive tailored notifications directly to your phone, so you're always updated.

Locate a Store

With over 600 The Vitamin Shoppe locations nationwide, find one nearby, view directions, and check operational hours to uncover unique in-store offerings and deals.

Fast Pickup Options

Receive your order promptly!

SHOP BY CATEGORY:

Multivitamins, Letter Vitamins, Magnesium, Fish Oil & Omegas, Immune Support, Protein Powders, Creatine, Pre-Workout, Protein Bars & Drinks, Energy Drinks, Probiotics, Electrolytes, Weight Management, GLP-1 Nutritional Support, Superfoods, Beauty Supplements, Homeopathic Remedies, Moringa, Collagen, Mushrooms, and NAD.

SHOP BY BRAND:

The Vitamin Shoppe® brand, BodyTech®, BodyTech Elite®, Vthrive The Vitamin Shoppe®, True Athlete®, plnt®, ProBioCare®, Optimum Nutrition, Garden of Life, MaryRuth's, Barebells, Ryse, Gorilla Mind, 1st Phorm, JOCKO Fuel, Vital Proteins, Alani Nu, GHOST, Transparent Labs, Force Factor, Codeage, Pure Encapsulations ®, plus many others!

SHOP BY INTEREST:

GLP-1 Nutritional Support, Cleanse & Detox, Hair, Skin & Nails, Women’s Health, Joint & Muscle Support, Healthy Weight, Bone Health, Children’s Health, Brain & Memory, Immune Health, Men’s Health, Digestive Wellness, Energy & Vitality, Cardiovascular Health, Sleep & Mood, Seasonal Homeopathy, Endurance Support, Training Assistance, Blood Sugar Support, Stress Management, Digestive Wellness, Healthy Eating Habits, Nutrition, Weight Gain, Muscle Building, Exercise & Fitness Support, Bulk Supplements.

FAQ

Products

Where are your items manufactured?

The vast majority of our products are manufactured in the United States. A small number of our products are manufactured in facilities outside of the U.S.; in Canada, Iceland, and Germany. All of our supplements are manufactured under Good Manufacturing Practice requirements (21CFR Part 111, cGMP in Manufacturing, Packaging, Labeling or Holding Operations for Dietary Supplements) and are regularly audited to ensure that they are meeting our high quality standards.

How can I view the Supplement Facts for an item?

Most of the products on our website have detailed supplement facts available. Click on the Supplement Facts tab under the product image on the product page to view. If supplement facts are insufficient, please contact the manufacturer for more information.

I have the catalog item number of the product I'd like to purchase. How do I order it?

Click on Order by Item Number, which can be found in the footer of every page. You'll be linked to a page where you can put in the catalog numbers of the products you want to buy. The rest of the checkout procedure is the same.

How do I find information about a product?

There are several ways to find information about the 20,000 products included in our value-packed website:

Use our search engine

Located at the top right corner of each page, our search engine is specially designed to let you filter or narrow down your searches based on a variety of criteria. You can search by brand, product type or any keyword you choose.

Browse and learn

Click on the "Product Information" link when you're researching a particular item to view detailed nutrition and ingredient information.

Still need help? Please contact us.

A product I wish to buy is out of stock. Can I still order it?

For shipments in the continental United States:

If an item is backordered, we will ship the balance of your order immediately and send your backordered item when it becomes available at no additional shipping charge.

For shipments elsewhere outside of the United States:

If an item is backordered, we will give you the option of holding your shipment until it is complete or eliminating the backordered product from your order.

A product I wish to buy has been discontinued. What can I do?

We're sorry, but we are not able to order products that have been discontinued. You may try contacting the product manufacturer directly.

What is a Flexible Spending Account (FSA)?

A Flexible Spending Account (FSA) is an employer-owned account employees use to set aside funds for qualified expenses. FSA offer pre-tax savings on eligible expenses, up to $2,700 per year, per employer. Your FSA dollars can be used to cover medical costs, including eligible over-the-counter (OTC) healthcare products, for you and any dependents claimed on your federal tax return.

What is a Health Savings Account (HSA)?

A Health Savings Account (HSA) is an individually owned benefits plan funded by you or the employee that lets your employees save on purchases of eligible expenses. Employees must be enrolled in a high-deductible health plan (HDHP) to be eligible, which lowers their insurance premiums.

How Do I Use my FSA or HSA Dollars?

Once enrolled in an FSA or HSA plan, you can pay for FSA and HSA eligible items through reimbursements from your plan administrator.

What items on Vitaminshoppe.com are FSA and HSA Eligible?

Check out our products that are FSA or HSA eligible here. The category assortment includes: Prenatal Vitamins, Glucosamine and other Joint Support, Sun Care and more. Please check with your plan administrator to verify that items designated as FSA and HSA eligible at the Vitamin Shoppe are also eligible for reimbursements as all plans are subject to change.

*For a full list of qualifying healthcare products eligible for FSA and HSA reimbursement, please visit Publication 969 on the IRS website.

How do I pay for FSA and HSA eligible items on Vitaminshoppe.com?

The Vitamin Shoppe currently does not accept FSA or HSA cards as a payment method. Please use a credit, debit, or gift card to pay for your order with FSA and HSA eligible items, then submit your order receipt to your plan administrator for reimbursement.

How do I get reimbursed for FSA and HSA eligible items that I purchase on Vitaminshoppe.com?

In order to receive reimbursement for eligible items, you must submit your saved receipt along with an online or paper reimbursement form in accordance to your plan’s policies. When submitting reimbursements, you can typically elect to receive the reimbursed payments in the form of a direct deposit to a selected bank account, or as a paper check.

Are FSA and HSA eligible items also eligible for reimbursement under a Health Reimbursement Account (HRA) plan?

HRA plans may have different eligibility rules. Please contact your plan administrator to confirm what items are eligible for purchase.

The information provided on Vitaminshoppe.com is provided as an educational resource only. The content is from other public sources and is reproduced here for the convenience of consumers. The Vitamin Shoppe does not guarantee accuracy of this information. ©The Vitamin Shoppe 2021

Order Status

How can I find out the status of my order?

We send multiple emails with status updates. Check your inbox for the latest! If we're shipping to you, there'll be an easy link to take you right to the details.

Will I be notified when my backordered item will be available or if the expected ship date changes?

If one of our items is on backorder we will provide an estimated ship date in your order confirmation email. If we are unable to ship your product by this date, we will provide you with an updated estimated ship date via email. If your product is not in stock by this updated, estimated ship date, you will be notified via email that the item(s) has been cancelled.

I'm missing an item from my order. What do I do?

If an item has is missing from your order please check your invoice to ensure that missing item is not on backorder or check your email confirmation for possible multiple tracking numbers.(order may have been sent in multiple packages)

When will my order ship?

Domestic orders will be shipped within 24 hours, usually on the same day if order is placed by 6PM ET, pending verification of billing information and shipping method selected.

Orders containing gift cards or out-of-stock items will be processed as quickly as possible, but may not ship within 24 hours.

My order needed verification; will it ship today?

If your order is held for verification purposes (most commonly billing or address verification) it will ship as soon as we can resolve the issue. This often involves getting clearance from banks or additional information from you.

My order has a backordered item or a gift card; will it ship today?

Unfortunately no. Orders that contain a gift card or an item that is out-of-stock require more time to process. Gift cards typically require a day or two and backordered items will be delayed for as long as it takes for us to get a new shipment of the product.

Pricing

What is your price matching policy?

The Vitamin Shoppe® offers competitive prices for all of our items. We’ll match select competitor’s pricing on the exact same item with proof of price either in-store or by contacting a customer care representative via chat or phone prior to placing your order*. For proof of price via chat or by phone, a direct link to the lower priced item would need to be provided by the customer. The item must be currently in-stock on VitaminShoppe.com and on the competitor’s website at the time the price match is requested. We’ll verify item eligibility by reviewing the online retailer, their current price, and by confirming it’s in stock. We reserve the right to verify the price and the availability of an identical item (i.e. size, model, quantity, brand, color). Price match cannot be combined with current or prior Vitaminshoppe.com sales, discounts or specials. The Vitamin Shoppe® has the final decision for all price matches. Online Marketplaces via Amazon, Walmart, Tik Tok Shop and other online retailers (i.e. pricing from a third-party selling products via a competitor site). This does not include our own marketplace pricing on these sites.

What retailers do you price match?

Vitaminshoppe.com on in-store purchases, Vitamin Shoppe on Amazon, GNC, Lucky Vitamin, Vitacost, Whole Foods, Sprouts, Bodybuilding.com, and Amazon (must be shipped and sold by Amazon). Amazon Subscribe and Save pricing and Prime member pricing is excluded from price matching. We will price match one-time purchase pricing for items that are shipped and sold by Amazon. Promotional or sale prices at these retailers are excluded from price matching.

When do the promotions and prices on the website change?

Prices on our website can be updated at any time and may change for weekly and monthly specials.

Are the website prices the same as the store prices?

All online offers and prices are valid for online purchases only, and may be different from those in our retail stores.

How does the Buy One Get One Half Off Promotion work?

Mix and match from any items for any of the brands included in the promotion. The discount is taken on the second item of equal or lesser value. Buy One Get One Half Off Promotion is valid for a limited time. Please refer to the promotion disclaimer in the footer during the promotion period for further details.

Accounts

Do I need to set up an account to shop on the website?

If you want to purchase products online you must set up an account. However, you don't need to set it up until you are ready to check out. Until then, you may browse, learn, and comparison-shop as long as you like.

I have changed my address, email address and/or credit card. How do I change my account information?

Click on My Account at the very top of the home page. Log in using your current email address and password. You'll then be able to change your account information, including credit card, billing and/or shipping address, email address and password. You can also access our Quick Reorder feature, view your order history and check your Healthy Awards' points balance.

I've forgotten the password for my account. What should I do?

Click on My Account at the very top of the home page. Scroll down to the "Forgot Your Password" section and follow the directions for receiving a new password instantly via email. Still have questions? Please contact us.

How do I "Sign out" of my account?

If you are using a public computer, you will want to log off, or "Sign out" of your account, before you leave the computer. You'll be able to tell if you are signed in by the options you see in the upper-right navigation bar.

If you are signed in:

You will see your name in the upper-right navigation bar. If you hover over your name, the final option on the list will be 'sign out.' Click this option and you will be signed out. You can sign in and out at any time by clicking the portrait in the upper right by the search bar.

What kind of password do I need to set up an account?

To keep your info safe, make sure your password contains:

At least one Upper Case letter and 1 lower case letter

One number

Eight or more characters

Do I have to change my password if I’ve already got an account?

No. Only if you update or reset your password, you'll need to follow the new password guidelines.

I’m locked out! How do I get back in?

Just click on Forgot Password and follow the instructions. Once you reset your password, your account will be unlocked. Or you can give us a call at (888) 696-9510 and we’ll help you out.