LOOKFANTASTIC - Beauty shopping & trends

The basket is not working at all. It shows empty every time, even when adding items. The total price keeps increasing, but nothing appears in the basket. It's frustrating. Shopping feels impossible with this issue. No way to check out or buy anything.

The app experience was frustrating. Reading past reviews showed no improvements. The freezing made navigation tough. I had to restart my phone twice just to get things done. First, I got stuck in a Gocertify loop for health workers. Then I couldn't access my basket. I added items again just to get there, but removing duplicates became impossible. So, back to restarting the phone! Now that I've placed my order, I’m deleting the app. Two hours wasted. On a positive note, the company's service was great with no issues at all.

Lookfantastic is fantastic! The selection of beauty products impresses me. Prices are reasonable too. I've never faced any issues with orders or products. I often buy salon-sized items since our house is bustling with four girls, plus my husband enjoys our products as well. It really saves money. The next-day delivery is a lifesaver, especially when I forget we're low on something! I'm also planning to check out the monthly subscription boxes. A nice little treat for myself each month sounds perfect. Thanks, Lookfantastic! ❤

I downloaded an app to save money, thinking it would be easier than using my web browser. I put some items in my basket, but when I checked later, they were all gone. Restarted my phone a couple of times, hoping it would fix the issue, but no luck. It's definitely the app that's causing trouble. I was excited about getting 20% off my first order, but now I feel like I saved even more by not being able to order at all. Time to look for another company for my stuff. Feeling pretty disappointed right now.

I downloaded this app today, and it has been a terrible experience. Everything I add to my basket just disappears. The wish list button doesn't work at all. It shows an error when I try to add items. This app feels completely useless. It's frustrating when you can't even use it.

Shoppers, listen up! Everything seemed great until I made my last purchase. The delivery date sounded perfect when I ordered. Now they say it could take a whole month. Speaking to the agents didn't help at all; they just repeated what I already knew. Consumers deserve to be aware of this shipping problem before making a purchase.

I only just discovered Look Fantastic, and I can't believe I waited so long! It’s amazing. I’m telling all my friends and family about it. The deals are fantastic, and with my NHS discount code, I can treat myself even more! So grateful for this find 😊

I’ve been ordering from the website for years. I noticed a promotion for 25% off if I downloaded the app, so I went for it. When I checked out, no discount showed up. It charged me the full amount, and I searched everywhere but couldn’t find the discount. I really need the products, so it’s fine, but it felt a little sneaky. 😂

Lookfantastic is fantastic! So many products available, and the delivery is lightning fast. The offers they have are amazing too. I'm always super impressed. I shop there frequently and will keep coming back. Seriously, everyone should check them out!

This app is a real nightmare! It drags on forever. I just wanted to get things done quickly, but nothing happens. I downloaded it because of a discount, but I can't even use it. Every time I try to make a payment, it says the transaction failed. I’ve tried multiple Visa cards. My experience with the website has always been smooth, but now the prices are higher online compared to the app. It’s so frustrating!