The Shilla Hotels & Resorts - Hotel booking & rewards

APP at glance

The Shilla Hotels & Resorts mobile app centralizes your experience at The Shilla Seoul, The Shilla Jeju and Shilla Stay. Use it to secure guestrooms or dining, review your Shilla Rewards balance, and redeem points without calling the front desk. The app also highlights member-only promotions and useful notices tied to each property, helping you plan stays and restaurant visits more efficiently. Because loyalty features live inside the same app as booking, you can compare rates, apply benefits, and finalize plans in one place—an official, streamlined tool from HOTEL SHILLA designed for guests who return to Shilla properties regularly.

--The mobile application offers an easy way to engage with The Shilla Seoul, The Shilla Jeju, and Shilla Stay hotels. Members of Shilla Rewards can earn and spend their reward points instantly.

--The official mobile app for Shilla Hotels is created to deliver a variety of customer services and advantages, such as hotel room and dining bookings, assistance with Shilla Rewards memberships, and updates on promotions.

Key Features of the Mobile App

- Membership: Enroll in the Shilla Rewards program, enabling you to earn and redeem points immediately while monitoring your point balance online.

- Coupons: Discover Shilla Rewards coupons tailored to your membership level through the app.

- Reservations: The app provides services for booking rooms and dining.

- Members Only: Enjoy the convenience of early mobile check-in/check-out options.

- Special Offers/Events: Explore room deals and food & beverage promotions available.

- Notifications: Receive information regarding promotions and member benefits through notifications.

- Hotel Information: Gain access to details about accommodations, dining options, wedding venues, banquet facilities, and other amenities.

- Multilingual Support

- The app accommodates four languages: English, Korean, Japanese, and Chinese.

- Additional Features: You can use the app to send your inquiries or suggestions.

Selective Access

Notifications: This feature allows you to get push notification alerts.

Gallery: Utilized when attaching images.

Camera: Required for generating app coupon barcodes.

Phone: Employed for device identification and managing push settings.

* Disabling selective access means that while most services remain functional, access to certain features may be limited.

** Hotel Shilla is requesting consent from its mobile app users for access permissions according to relevant regulations.

About Shilla Hotels

Samsung Group Affiliate

The Hotel opened in March of 1979, following the intention of the late Mr. Byung Chul Lee, the founder of the Samsung Group.

Hosting numerous state visits and international events, it has played the role of locomotive for the service industry in Korea with pride and responsibility as 'the face representing the Samsung Group' and 'the hotel representing Korea'.

The Best Hospitality Company

THE SHILLA maintains elegance and a tradition of winning guests' hearts with the aim of becoming 'the best hospitality company'. By joining LHW, it is on par with the most luxurious hotels in the world. Meanwhile, it has added modernistic design elements on top of the roof called tradition, thus going through changes to make itself a premium life style space that upgrades the quality of life.

Blending examplary service with legendary South Korean hospitality, The Shilla has played host to many international events and visits of heads of state from all over the world. As an iconic brand, The Shilla offers seamless service.

Vision

Premium Lifestyle Leading Company

A Global Leading Company offering customers the life-style of their dreams based on trust.

Mission

As superlative lifestyle professionals, we present more people with an experience of class and pride.

- Mission as Shilla People

Our mission, as Shilla People and leaders of the premium lifestyle, is to become the foremost specialists in our respective fields of expertise.

- Mission for Customers

We offer our customers the opportunity to experience the high-class luxurious lifestyle of The Shilla.

- Mission for Society

We are dedicated to enhancing societal and lifestyle paradigms through ongoing innovation and development.

Core Value Pride Of The Shilla

- We aim to provide the best services at all times.

- We pursue innovation in all our business affairs.

- We serve all our customers with the utmost sincerity.

- We, as Shilla People, respect each other.

THE SHILLA

[The Shilla Seoul]

Phone+82-2-2233-3131

Room reservations+82-2-2230-3310

* Weekdays(Monday-Friday) 09:00~18:00, Weekends and public holidays 09:00~16:00

[The Shilla Jeju]

Phone+82-64-735-5114

Room reservations+82-1588-1142

* Weekdays(Monday-Friday) 09:00~17:00, Weekends and public holidays 10:00~15:00

SHILLA MONOGRAM

[Shilla Monogram Danang]

Phone+84-235-625-0088

SHILLA STAY

[Shilla Stay Dongtan]

Phone+82-31-8036-9000Room reservations+82-2-2230-0700

[Shilla Stay Yeoksam]

Phone+82-2-2054-9000Room reservations+82-2-2230-0700

[Shilla Stay Jeju]

Phone+82-64-717-9000Room reservations+82-2-2230-0701

[Shilla Stay Seodaemun]

Phone+82-2-6388-9000Room reservations+82-2-2230-0700

[Shilla Stay Ulsan]

Phone+82-52-901-9000Room reservations+82-2-2230-0701

[Shilla Stay Mapo]

Phone+82-2-6979-9000Room reservations+82-2-2230-0700

[Shilla Stay Gwanghwamun]

Phone+82-2-6060-9000Room reservations+82-2-2230-0700

[Shilla Stay Guro]

Phone+82-2-2162-9000Room reservations+82-2-2230-0700

[Shilla Stay Cheonan]

Phone+82-41-415-9000Room reservations+82-2-2230-0700

[Shilla Stay Seocho]

Phone+82-2-2219-9000Room reservations+82-2-2230-0700

[Shilla Stay Haeundae]

Phone+82-51-912-9000Room reservations+82-2-2230-0701

[Shilla Stay Samsung]

Phone+82-2-2175-9000Room reservations+82-2-2230-0700

[Shilla Stay Seobusan]

Phone+82-51-661-9000Room reservations+82-2-2230-0701

[Shilla Stay Yeosu]

Phone+82-61-924-5300Room reservations+82-2-2230-0701

* Room reservations open/close : 09:00~18:00

SHILLA REWARDS

[Shilla Rewards]

Phone+82-2-2230-1400

* Weekdays (Monday-Friday) 09:00~18:00. Closed on weekends and public holidays