meterUP Parking - Smart Parking Solution

The meterUP app, which is backed by ParkMobile, offers a smarter approach to parking in Philadelphia. You can conveniently pay for both on-street and off-street parking directly from your mobile device. The meterUP app is also available in more than 500 cities nationwide, including prominent locations like New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, and others.

Why Choose meterUP?

• Bypass traditional meters and effortlessly handle parking payments via your mobile device

• Remotely extend your parking time through the app

• Receive notifications to alert you when your parking session is about to end

• Access ParkMobile services in over 3000 spots across the country, including event venues, airports, and educational institutions

• Locate areas with available parking while steering clear of those that are full

Setting Up Your Account

• Download the meterUP app and register an account using your email and password

• Input your vehicle's license plate number along with the corresponding state of registration

• Add a payment method and begin using the meterUP app

How It Works

On-Street and Off-Street Parking:

• Enter the zone number found on signs near the meter

• Choose the desired duration for parking and verify your details

• Tap the “Start Parking” button to initiate your parking session

• If you're running behind, extend your time right from the app

App Features

• Tailor your notifications to arrive via email, text, or the app

• Bookmark your preferred parking spots for future use

• Maintain records for up to five vehicles within your account

• Utilize the “Find my car” feature to navigate back to your parked location

• Choose from various payment options

• An availability feature shows streets with open parking spaces nearby

About ParkMobile

ParkMobile, LLC stands out as a premier provider of parking payment solutions in the United States, assisting over 25 million individuals in efficiently locating, reserving, and paying for parking through their mobile devices.

Need Assistance?

At ParkMobile, we prioritize customer support. Handling more than 350,000 parking transactions daily allows us to recognize that sometimes issues may arise. Should you encounter any problems, we are committed to resolving them promptly. Our customer service is available around the clock throughout the year.

meterUP FAQs

meterUP is blocking me from making payment. What’s going on?

There a couple of scenarios in which meterUP will prevent you from making payment. Please see the below scenarios as they apply to you:

meterUP will block payment in a zone when parking is restricted, or when parking is free.

If you reached the maximum time limit three (3) consecutive times in a particular meterUP zone, you will not be permitted to start another parking session in that zone for a period of 30 minutes. Once those 30 minutes have passed, you are once again eligible to begin a parking session in that zone.

Why does the parking rate increase after the maximum time posted?

Once you have parked past the maximum time posted, you have the option to park longer, but the rate doubles. If you park past the posted time limit a second time, the rate triples. See below for example:

I park at 201 Columbus Boulevard. The rate is $1.50/hour and the posted time limit is four hours.

I park from 10:00 a.m.- 2:00 p.m. and pay a total of $6.00.

At 1:53 p.m., I receive a notification that my time will expire, and I choose to extend the time.

From 2:00 p.m.-6:00 p.m., the rate is doubled, so I pay $3.00 an hour, a total of $12.00.

At 5:53 p.m., I receive a notification that my time will expire, and I choose to extend the time

From 6:00 p.m.-10:00 p.m., the rate is tripled, so I pay $4.50 an hour, a total of $18.00.

Note: If you choose to park past the posted time limit three consecutive times, you will be required to move your vehicle to a different meterUP zone.

I paid for parking with meterUP but still got a ticket. What’s the problem?

Although we do our best to ensure a seamless transaction, once in awhile, mistakes can happen. If you paid for parking with meterUP and received a ticket, simply fill out the online dispute form provided here. Please be sure to provide the parking ticket number and a copy of your mobile parking receipt. When providing your mobile parking receipt, please make sure it includes the following:

• Vehicle license plate number

• Mobile parking zone number

• Start and end time of parking transaction

Note: It is very important to ensure your license plate number and meterUP zone number are correct before starting your parking session with meterUP.

What is meterUP?

meterUP is the easiest way to pay for parking in Philadelphia. No more feeding the meter. No change? No problem! Just meterUP!

How do I get meterUP?

There are three ways to use meterUP to pay for parking in Philadelphia:

1. Go to your smartphone’s app store, download and install the meterUP application.

2. Call toll-free 1-877-727-5303 and follow the prompts for personal assistance.

3. Access the Sign-Up webpage on meterUP.org

How does the meterUP app work?

Click here to see a quick video! Once you’ve signed up with meterUP, you can start using your mobile phone to pay for parking wherever you see the meterUP signs.

1. After creating a meterUP account, simply open the app and enter your parking zone number, which is located on meterUP signs, kiosks and meters. The meterUP signs will look like this.

2. Select your desired amount of time to park.

3. Confirm your information then press the “Start Parking” button and you’re good to go!

Where can I pay for parking with meterUP?

meterUP payments are accepted on streets with posted meterUP signs.

Please Note: Each street block and street side has its own dedicated meterUP zone number. It’s very important that you select the meterUP zone number on the same side of the street on which you park.

An example of meterUP signs is provided below:

What payment methods are accepted in meterUP?

The meterUP app and many of its features are free of charge, but, to pay for parking you’ll need to confirm a payment method. During the sign-up process, You can select credit/debit cards, Parkmobile Wallet, Visa Checkout and MasterPass as payment methods. Additional information can be found here.

How long can I park?

Parking time limits vary from location to location.

To ensure you don’t go past the designated time limit, be sure to carefully read the signs where you’re parked.

I park at a location before parking regulations go into effect. Can I pay beforehand?

Yes! If you park at a location before posted parking regulations go into effect, you can start a parking session. You will only be charged during the hours in which posted regulations are in effect.

EXAMPLE: If you park at a location at 7 a.m. but payment isn’t required until 8 a.m., you are able to make a prepayment at 7 a.m.. From there, you will only be charged from 8 a.m. until your parking session ends.

Will I know when my parking session is about to end?

Yes! One of the great features of meterUP is customized parking notifications. To set up your customized notifications, go to the “Notifications” tab in your meterUP profile.

How do I extend my parking session?

Once you receive a reminder that your parking session will expire, you can extend your time up to the maximum posted time limit. Simply click the extend button in the app, or call 1-877-727-5303 after you have started a parking session.

What’s with this 40 cent convenience fee?

The 40 cent convenience fee is meant to ensure continued functionality of the meterUP app. The 40 cent convenience fee is applied whenever a transaction is completed within the app. This includes starting and extending parking sessions.

Note: Payments at meters and kiosks don’t require a convenience fee if you choose not to start a parking session with meterUP.