ScotRail Train Times & Tickets - Train ticket booking & tracking

Quickly and effortlessly secure your train tickets using the ScotRail application. Plus, please note that we do not impose any booking or payment card fees when purchasing tickets through our service.

Where can I find my train?

Save your preferred routes for convenient access with Live Times.

Receive immediate updates regarding any disruptions throughout your journey with live times.

Utilize our Journey Tracker to obtain detailed progress notifications on your specific train.

Purchase tickets

Acquire your train ticket in just a few taps, including Flexipass and seasonal options!

We ensure you receive the best price for your travels.

Payment by card

Securely save your payment card information for an even quicker buying experience next time.

Download tickets to your mobile device

Retrieve and view digital tickets straight from the My Tickets wallet.

Tap your Smartcard for easy access to your tickets.

Purchased tickets from our website? You can also download them.

How do I collect my tickets from a Self Service Ticket Machine?

You can pick up your ticket(s) from one of the self-service ticket machines at key mainline stations or selected locations.

Collection is easy you only need to remember 2 things:

The credit / debit card that was used to make the booking.

The ticket collection reference given to you when the booking was made.

When at the Self Service Ticket Machine:

Insert the credit / debit card used to make the booking.

Key in your unique ticket collection reference. Your ticket(s) will then be dispensed.

Do not remove tickets from the machine until all tickets have been issued and the main screen informs you that the transaction is complete.

Please note: If you have made a booking on behalf of other travellers the booking confirmation email will be sent to the email address displayed on the delivery details page.

Do I need the tickets to claim a refund?

If you requested to collect your tickets from a self service ticket machine but have not collected them you can apply for a refund online by clicking on the refund button in the My Account area of your profile with us.

If your tickets have already been sent out to you in the post or are already collected from a self service ticket machine then you will need to return them to us in order to claim a refund. We would recommend that you send your tickets to us by recorded delivery.

What should I do if my Season Ticket is lost or stolen?

If your Season Ticket is lost or stolen you can apply for a replacement online

Go to My account section of the website, choose apply for a duplicate and follow the steps. There is a £10 fee for your replacement ticket.

Please note if you have lost your photocard you will need to obtain a new one before a replacement ticket can be issued.

Only Seasons Tickets with a validity of one month or more can be replaced.

To travel whilst waiting for your replacement

Purchase a weekly paper ticket, when your replacement ticket arrives, log in to the My account section of the website and download the form, Apply for a Refund of Daily or Weekly tickets.

Print the form and attach the tickets or receipts for the tickets purchased and send them by recorded delivery to

SCR Season Tickets

PO Box 23971

Edinburgh

EH3 5DA