Arriva MyPay - Public transport tickets & timetables
Discover convenient ticket purchases & real-time schedules for local transit, all from your smartphone for easy travel!

- 13.7.7 Version
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Public transportation in the area
Purchase tickets and monthly passes for Arriva Italia, ASF Autolinee, and Arriva Veneto.
Look up schedules and routes that suit your travel requirements, obtain travel tickets or monthly passes, and have them sent straight to your smartphone for a hassle-free journey.
Payment can be made using credit cards, Poste Pay, Satispay, or by adding funds to the 'Transport Credit' using the same payment methods.
Arriva Italia
A leading transportation company
Arriva Italia is part of the Arriva Group, one of Europe's leading mobility operators.
Arriva has been present in Italy since 2002, providing local public transportation services primarily in northern Italy, as well as airport connections, rental and touring services, and transportation for major events.
Arriva Italia manages local public transportation in the Aosta Valley and the provinces of Turin, Brescia, Bergamo, Lecco, and Cremona, as well as airport connections and transportation for students with disabilities and reduced mobility in the municipality of Rome.
As a holding company, Arriva Italia holds a majority stake in Arriva Udine and Arriva Veneto and minority stakes in ASF Autolinee and Trieste Trasporti.
Environmental Concern
Arriva Italia is at the forefront of promoting sustainable mobility, a priority challenge that can no longer be postponed. Sustainable public transportation is essential for reducing greenhouse gas emissions and improving air quality. In addition to having an environmental impact, it certainly also has a social impact on communities.
Arriva Italia Publishes 2024 Sustainability Report: Thanks to €45.9 Million in Investments, 32% of the Fleet Consisted of “Clean” Vehicles by Year-End 2024
Costa: “The energy transition is redefining our way of operating: we are evaluating new solutions—from biomethane to other alternative fuels—to offer a public transport service that is increasingly sustainable, efficient, and reliable.”
Milan, December 10 – Arriva Italia—a company operating in the local public transport sector in the Aosta Valley and in the provinces of Turin, Brescia, Bergamo, Lecco, and Cremona, as well as in the transport of students with disabilities within the territory of Rome Capital—has published the third edition of its Sustainability Report. Produced with the consultancy of Amapola Società Benefit, the report confirms a trajectory of growth and consolidation focused on responsibility, innovation, and the reduction of environmental impact.
2024 was a year of particular significance for Arriva, marking a renewed momentum in its industrial plans with the objective of significantly strengthening its presence in the Italian market through the planning of new and substantial investments across the region.
The 2024 Figures
Throughout 2024, Arriva Italia transported 49.7 million passengers, supported by a workforce of 1,478 employees and a fleet of 1,456 vehicles, covering a total of 51.6 million kilometers.
The commitment to decarbonization continues with determination: thanks to investments dedicated to fleet modernization—totaling €45.9 million in 2024—32% of the fleet consisted of “clean” vehicles by the end of the year (a figure projected to reach 40% by the end of 2025). “The energy transition is redefining our way of operating: we are evaluating new solutions—ranging from biomethane to other alternative fuels—to offer a public transport service that is increasingly sustainable, efficient, and reliable. At the same time, we are investing in our people, fostering diversity, inclusion, training, and safety, as they represent our most strategic asset for the challenges that lie ahead,” states Angelo Costa, CEO of Arriva Italia. “Our daily commitment is directed toward the nearly 50 million passengers who chose our services in 2024—passengers to whom we continue to guarantee quality, innovation, and a modern, safe mobility experience.”
**Sustainability Reporting**
With its 2024 edition, Arriva Italia takes a new step forward in its reporting practices, voluntarily adopting the European Sustainability Reporting Standards (ESRS), despite not yet being subject to regulatory mandates. The report is grounded in the principle of double materiality, combining an assessment of environmental impacts with an analysis of economic risks and opportunities. Once again this year, the Sustainability Report has undergone external assurance, and the calculation of climate-altering emissions has been verified by an independent third party. The report also includes information regarding the management of key suppliers—a central element in ensuring a robust and resilient supply chain.
In continuity with the work undertaken in 2023, six regional reports have also been published; dedicated to the specific areas in which Arriva Italia operates, these reports aim to ensure maximum transparency and highlight local performance.
The 2024 Sustainability Report and the regional reports are available on the Arriva Italia website at the following address: Sustainability Report.
- Version13.7.7
- UpdateMar 19, 2026
- DevelopermyCicero Srl
- CategoryMaps & Navigation
- Requires AndroidAndroid 6+
- Downloads258K+
- Package Namenet.pluservice.Arriva
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User-friendly interface improvements
Ability to purchase extra-urban tickets through the app
Convenient for those with limited time or access to ticket offices
Good customer support responsiveness
Can show connections and real-time delays
Allows one-stop purchasing for travel planning
Complex registration process requiring SMS verification
Frequent technical issues preventing ticket purchases
Poor QR code scanning functionality
Lack of clear information on ticket options and tariffs
Unavailable in English for all features
Unreliable service leading to fines despite valid tickets
Insufficient support for international phone numbers and credit cards
Limited ability to transfer tickets between users
Consultation for routes often inaccurate or broken