CrossCountry - Train tickets booking & info

Skip the ticket queue and let CrossCountry put Britain’s longest rail network in your pocket. The free CrossCountry app instantly finds live timetables, compares fares, and delivers m-Tickets straight to your phone so you can board any train from Aberdeen to Penzance in seconds. Whether you’re commuting, holiday-making, or simply heading across town, you’ll always travel at the best price—no booking fees, no credit-card surcharges, no fuss.

💁KEY FEATURES

• Live, Door-to-Door Search

– Real-time departures & arrivals for every station on the National Rail map.

– Filter by “Fastest,” “Cheapest,” or “Direct only” and see platform numbers, length, and service updates at a glance.

• m-Tickets & Smart Checkout

– Buy in three taps; tickets download to your phone instantly.

– No fees—ever. No printer, no queue, no paper.

– Railcards and NUS extra discounts applied automatically at checkout.

• Price Protection & Alerts

– Advance tickets locked at the lowest fare until the last quota sells out.

– Set price-watch alerts and get push notifications the moment cheaper seats appear.

• Journey Companion

– At-a-glance seat maps to request (free) seat preferences before you travel.

– Live train-running updates delivered en-route, plus disruption replanning in one tap.

• Cross-Network Coverage

– Valid for travel on any permitted route, not just CrossCountry services.

– Covers 100+ operators, 2,500+ stations, and key airports (Stansted, Birmingham International, Manchester, Bristol, Edinburgh, Cardiff, Leeds, Cambridge, Reading and more).

• Accessibility & Comfort

– Quiet-zone and First-class seat reservations; at-seat catering menus; step-free station info; accessible toilet locations.

💁FAQs

Q1: Can I take my pet on your trains?

At CrossCountry, our trains are generally pet-friendly. Subject to the following conditions, certain pets are permitted free of charge:

Dogs, cats, and other small animals can travel on our trains provided they do not endanger or inconvenience other passengers and staff.

A maximum of two pets per passenger are permitted.

Dogs must be kept on a lead at all times, unless contained in a basket. Dogs without leads, cats, birds, and small animals must be carried in an enclosed basket, cage, or pet carrier. It must be rigid and not open, and the animal must be able to stand and lie down in comfort.

Animal carriers must not occupy seats, otherwise you will incur an extra charge

Q2: Can I travel on the train with my wheelchair or mobility scooter?

Yes, all our train services can carry manual or powered wheelchairs, and mobility scooters, if they aren't bigger than:  

Width 700 millimeters, length (including footplates) 1200 millimetres, weight (Including passenger) 300 Kilograms, with a triangular footprint.  

On our Voyager trains we have a first class wheelchair space in Coach A and a standard class wheelchair space in Coach F. Our Turbostar trains have two wheelchair spaces, both in Coach C. Our train managers and senior conductors walk through the train regularly ensuring that luggage does not obstruct these spaces. 

We recommend that you book in advance via the Travel Assistance page here as spaces can be limited, however we understand that sometimes life can't always be planned ahead, and we'll still do our best to provide the same level of help in those circumstances - just make the station and train staff aware when you arrive at your departure station.  

Unfortunately, Mobility Scooters and Motorised Wheelchairs cannot be charged onboard due to a difference in voltage. As space can be limited, we request that it is folded up and stowed away in one of our luggage compartments if this is possible to do so. 

Q3: Do all of your trains have First Class?

First Class is available on routes operated by our Voyager trains, with Standard Class seating accounting for all seats on Turbostar trains. Please use a journey planner to see services that offer First Class.

In First Class carriages, passengers can enjoy comfier, larger reclining seats with extra space and quieter carriages. In addition, First Class travel includes extra complimentary WiFi allowance, a table at each seat, and snacks and drinks, subject to availability.

Q4: Do you have Wi-Fi on board your trains?

CrossCountry know how important it is for our passengers to stay in touch whilst on the move, so there is WiFi available on every CrossCountry service. Subject to availability and usage restrictions.