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Ameelio Mail: Photos to Prison - Free photos & letters

Connect with incarcerated loved ones by sending free photos & letters, lifting their spirits during tough times.

Ameelio Mail: Photos to Prison
  • 5.4.2 Version
  • 1.5 Score
  • 168K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (60.03 MB)
Old Versions
Ameelio Mail: Photos to Prison Ameelio Mail: Photos to Prison Ameelio Mail: Photos to Prison Ameelio Mail: Photos to Prison
CONS

Frequent bugs and app crashes reported

Letters and postcards may sometimes disappear

Some users experience problems sending messages

Login and account access issues

Server and connection errors

Delivery may be slow or inconsistent

Mail tracking can be unreliable

Delivery statuses may be unclear or inaccurate

Some users report poor photo or printing quality

Customer support may be slow or unhelpful

Token and credit-related issues

Purchased credits may sometimes be unusable

Do you have a family member in prison in the US? Uplift their mood by sharing your life experiences with them through photos and letters.

Why you’ll appreciate it ?

• Sending photos and letters is completely free for those who need assistance—simply inform us within the app

• Save both time and money—as we will handle the printing and mailing process for you

• Our quality printing ensures that your loved one will treasure what they receive

What is Ameelio?

Ameelio is a nonprofit organization focused on making communication with incarcerated loved ones more accessible. Its services allow friends and family members to stay connected through photos, letters, video calls, and voice communication.

With Ameelio Mail, users can send photos and letters to incarcerated loved ones in the United States. Ameelio handles the printing and mailing process, helping make traditional correspondence more convenient.

Ameelio Connect provides additional communication options, including video visits and voice calls, depending on the correctional facility and its approval requirements.

What users think about Ameelio ?

“This is the most amazing blessing I could have received.” —Shari

“It has been fantastic. My loved one was thrilled to receive some extra attention from his letter.” —Telle

“It is incredibly beneficial for family members to maintain communication, especially during these challenging times.” —Trish

Our story

Ameelio was launched at the height of the COVID-19 Pandemic. Two Yale students, Uzoma "Zo" Orchingwa and Gabe Saruhashi saw the effects that family separation and isolation had on incarcerated individuals and their families. Zo and Gabe went on to launch the first and only nonprofit provider of incarcerated persons communication services (IPCS). They envisioned Ameelio as an ecosystem of technology that enables loved ones to communicate with their incarcerated family members, and as a powerful advocate taking on the billion-dollar IPCS industry, dominated by two exploitative companies.

We are a team of technologists, advocates, designers, lawyers, and engineers who are committed to fundamentally transforming the correctional system for the better. At the core of our work is an understanding that poverty is a key driver of mass incarceration. 50% of prisoners have no earnings in the eight years leading up to their incarceration. In the year immediately preceding the imprisonment, that percentage jumps to 80%.

We are and will always strive to be one of the boldest and most innovative approaches to criminal justice reform, not only because of our ability to build powerful technology to tackle the most challenging problems in the space but also because our tools are informed by the profound understanding that sustainable decarceration is only possible if we provide the incarcerated with the vital resources and pathways that they lacked prior to incarceration (i.e. educational equity, economic mobility, societal support, and more).

Technology is rapidly transforming the world around us; we intend to use it to solve one of society’s greatest social crises — mass incarceration.

How to Sign Up for Ameelio Connect ?

To use Ameelio Connect for video visits and voice calls, users generally need to complete the facility approval process.

  • Submit a visitor application to the correctional facility.
  • Create an Ameelio account.
  • Request a contact and upload a valid photo ID.
  • Wait for the facility to approve your request.

After approval, return to Ameelio to schedule visits, receive calls, and access available communication features.

The exact communication options available may depend on the correctional facility.

Ameelio Mail: Photos to Prison

Who Is Ameelio For?

Friends

Friends of incarcerated individuals can use Ameelio's mobile or web services to stay connected and send physical mail.

Ameelio Mail: Photos to Prison

Families and Loved Ones

Family members and loved ones can use the mobile app to communicate with an incarcerated person through available video and voice calling features.

Ameelio Mail: Photos to Prison

Ameelio Product Features

Free Photo and Letter Sending

Ameelio Mail allows users to send photos and letters to incarcerated loved ones in the United States without paying for standard photo and letter delivery.

Printing and Mailing Service

Ameelio manages the printing and mailing process, helping users send physical correspondence without handling traditional mailing themselves.

Contactless Delivery

Ameelio works with shipping and printing partners to help deliver mail from the app to correctional facilities across the country.

Enhanced Family Communication

Asynchronous messaging can help families communicate more frequently without requiring both people to be available at the same time.

Voice and Instant Communication

Incarcerated individuals can make voice calls, while loved ones may be able to respond through an instant, pre-approved message when available.

High-Quality Printing

Ameelio emphasizes high-quality printing for photos and letters, helping recipients keep physical copies as meaningful keepsakes.

Ameelio FAQ

What does Ameelio Mail do?

Ameelio Mail is a nonprofit service that lets users send photos and letters to incarcerated loved ones in the United States. Ameelio handles the printing and mailing process so messages can be delivered to correctional facilities.

Is Ameelio Mail free?

Yes. According to the provided information, sending photos and letters through Ameelio is free. The organization aims to make communication more accessible without adding a financial burden.

Can I purchase gifts for my incarcerated loved one?

Yes. Users can purchase certain gifts for their loved ones. According to the provided information, proceeds from these purchases help support Ameelio's free mail services for other users.

Who can use Ameelio Mail?

Ameelio Mail is designed for people in the United States who have an incarcerated loved one and want to maintain communication by sending photos and letters.

Does Ameelio print photos and letters?

Yes. Ameelio provides printing and mailing services, with an emphasis on producing high-quality physical photos and letters for recipients.

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Information
  • Version5.4.2
  • UpdateMar 26, 2026
  • DeveloperAmeelio
  • CategoryCommunication
  • Requires AndroidAndroid 5.0+
  • Downloads168K+
  • Package Namecom.ameelio.letters_mobile
  • Signatureaf621a33222e69649bec33a27afc264e
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
1.5 8 Reviews
5
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3
2
1
  • Courtney Janny
    Courtney Janny

    This app deserves all the praise! I’ve never rated or commented on any app before, but this one blew me away. It saves every ameelio I send and gives all the info about it. I can track everything until it reaches the facility. This makes life so much simpler than dealing with printing pictures, writing letters, addressing envelopes, buying stamps, and mailing them out. The best part? It’s totally free! I send one daily, and my friend gets one daily too. It’s a win-win for both of us. I can’t recommend this app enough! 😄

  • L B
    L B

    Everything is back up and running! What a relief! This app is fantastic. I faced some issues where it wouldn't let me upload pictures, claiming permission problems. My settings showed no permissions denied, which drove me crazy. I tried reaching out via email, but the address linked to Ameelio didn’t work because it’s disabled. Thankfully, it started working again. But now I'm stuck. Can't log in or update my profile. Quite the rollercoaster!

  • Sonya Shafer
    Sonya Shafer

    I appreciate your kind words. Glad to hear you enjoy the app! I understand those issues can be frustrating. Loading picture tiles can definitely take time. Adjusting images to fit just right is sometimes tricky too. The problem with the "Satisfy" font sounds annoying as well. It's wonderful that your friend enjoys receiving postcards from you. Your support means a lot! Four years of using the app shows your loyalty. It’s great that you notice improvements over time. Thanks for being part of our journey!

  • Kortnee Vickers
    Kortnee Vickers

    This app has a lot of potential, but it's frustrating. The server seems unreliable, often down or claiming poor WiFi when I’m not even using it. Right now, it insists I haven’t allowed access to my pictures, yet I’ve given permission. Customer service? A complete letdown. They say to reach out, but I never hear back. It feels like a gamble, and the whole prison system just adds to the chaos.

  • Jessica DePew
    Jessica DePew

    Ameelio really came through with fixing that font color issue. What a difference it makes! I gave them 5 stars. Everything else is quick, easy, and free. Changing the font color was tricky for me at first, but that didn’t stop me from using their service. They do an excellent job getting postcards sent out and delivered to loved ones right on time.

  • Kellie
    Kellie

    I noticed a lot of negative reviews about Ameelio, but I have to say I'm really happy with it. I've sent 18 photo cards to my loved one without spending a dime. No trips to the photo kiosk, no postage fees. The app is simple and so handy. I'm genuinely grateful for this service 🙏.

  • Isabelle Diamond
    Isabelle Diamond

    November 15, 2021. Things started off well. A bit slow but manageable. This app provided some relief during tough times. January 12, 2022. Dropped it down to one star. It doesn’t deserve more. Frustration hit hard! I switched to a new phone and the app wouldn't let me in. Wrong password, wrong everything kept popping up! Tried using my husband's name to sign up but that failed too. Customer support? Non-existent. If this doesn’t get fixed soon, I'm done!

  • Bonnie Kolb
    Bonnie Kolb

    This app is fantastic! It delivers exactly what it promises. I'm thrilled with it. If you plan to use it often, consider buying some coins. Sending postcards and games to friends adds a nice touch. The monetary system was a bit unclear for me, but the convenience makes it worthwhile. I truly appreciate this app.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Ameelio Mail: Photos to Prison
  • Package Name: com.ameelio.letters_mobile
  • Signature: af621a33222e69649bec33a27afc264e