TaxiCaller Driver - Smart taxi booking & management

Our user-friendly application equips drivers with all the necessary tools to perform their tasks effectively!

With TaxiCaller, you can utilize your mobile device to accept requests from authorized taxi services in more than 60 countries that are part of the TaxiCaller network!

FEATURE

- Intuitive and easy to navigate

- Detailed navigation instructions

- View upcoming dispatch jobs

- Integrated messaging feature with preset alerts

- Simple in-app taximeter functionality

- Optional cash management system

- Discreet alarm button for emergencies

- Ability to send SMS notifications to passengers

TaxiCaller FAQ

The system seems too advanced/too basic for what we're looking for.

TaxiCaller is scalable! Our most basic functionality is very easy to set up and use, but you can of course take advantage of our advanced features to experience the best of professional dispatch software. We have friendly support available 24/7 to help train your staff and get you set up with ease!

I have a small/large fleet. Will TaxiCaller work for me?

Yes! TaxiCaller is cloud-based so it's scalable to meet the needs of any size fleet, from 1 car to 10,000.

I just don't have time for a new system and I'm not so good with technology.

TaxiCaller focuses on the tech so you don't have to! We have friendly support available 24/7 to help you set up in minutes so you can experience dispatch made easy today.

Unfair app competition is hurting my business. How can TaxiCaller help?

TaxiCaller helps you stay competitive with tools your customers demand. Take back your business with your own passengers apps and online booking maps to promote your brand, your way.

I have another type of transport company. Can I still use TaxiCaller?

Whether you have a limo, van, courier, private hire or car service, TaxiCaller puts you in the driver seat of your company. With custom vehicle types, you can set up your account to suite your needs.

I already have a dispatch system. Why should I switch to TaxiCaller?

Most of our customers have saved up to 75% off monthly costs by switching to TaxiCaller. With less than one hour of downtime per year on average, free 24/7 support and no lengthy contracts, TaxiCaller gives you the flexibility and reliability you need.

Do I need a credit card to sign up for the free trial?

No! Once you've signed up for your free trial, simply click on “Wait to be verified” for a TaxiCaller representative to approve your account. Entering a credit card will simply get you approved immediately since it verifies who you are for us.

What equipment do I need to test out TaxiCaller?

Since TaxiCaller is a cloud-based solution, you can access it from anywhere on standard devices. You'll need a PC (for Dispatch) with a minimum of 2 GB RAM and at least a 2 GHz dual core CPU (available in most standard computers) and a smartphone/tablet for Driver App (any Android/iOS device with GPS activated and 3G/4G Internet connection).

What happens after my 14-day Free Trial?

With your free trial, you can explore the whole TaxiCaller system at no charge for 14 days (no credit card required). After your trial is finished, you can continue using the service by simply adding funds to your account. If you need more time to decide, all of your settings and data will be saved from the free trial so you can start up when ready.

Do you have discounts in price if I have over a certain amount of vehicles?

Absolutely! Please contact us by clicking here for discounted pricing if you plan to add more than 20 vehicles to your account.

How Integrations Can Enhance Your Business

 Jan 7th, 2026

Running a modern transportation service means managing many moving parts. Bookings, dispatch, payments, routing, and reporting all need to work together. When systems operate in isolation, inefficiencies quickly appear. Manual handling increases, errors become more common, and daily operations slow down.

This is where integrations make a real difference. A connected setup allows your dispatch system to act as the central hub, while taximeters, payment solutions, phone systems, and other tools work together as one.

Why Integrations Matter

Integrations reduce manual work and improve control over daily operations. When systems communicate directly, information flows automatically between tools. This lowers the risk of errors, speeds up response times, and improves decision-making through better data.

For fleet managers, this means trips, payments, and communication are handled within the TaxiCaller platform. Instead of switching between systems or correcting mistakes, you can focus on service quality and operational performance. Passengers benefit from faster handling and a reliable experience.

Turning Daily Tools into a Connected Network

Most transportation businesses already rely on several digital tools. The benefit of integrations comes from connecting those tools so they support each other instead of creating extra work.

Smarter call handling with VoIP and Caller ID

When your phone system is integrated with TaxiCaller, incoming calls can automatically show customer details and booking history. Dispatchers can confirm information quickly, recognize returning customers, and create bookings with fewer steps. This shortens call times and improves consistency in customer communication.

Simplified card payments with fewer errors

Integrated payment gateways allow transactions to be processed directly through the TaxiCaller system. Whether payments are made with a card, cash, or an invoice, everything is registered automatically and easy to follow up on in reports. This reduces manual input and helps avoid reconciliation issues.

Real-time fare accuracy with taximeter integration

Integrating taximeters with TaxiCaller ensures accurate fare data for every trip. Fare information is synced automatically, removing the need for manual entry and supporting compliance with local regulations. Clear fare records also make audits and follow-ups easier.

Specialized services made easier

For paratransit or NEMT providers, integrations can simplify coordination and reporting. By connecting TaxiCaller to broker platforms such as SUTI, ClearView, or similar systems, data can be shared securely between dispatchers, operators, and agencies. This reduces administrative work and improves day-to-day coordination.

Extending functionality with the open API

TaxiCaller’s open API makes it possible to connect the platform with systems such as CRMs, accounting software, or third-party booking tools. Clear documentation supports custom integrations that fit your existing workflows. For more information, contact your account manager or the support team.

The Foundation That Supports Every Integration

TaxiCaller is built on Amazon Web Services and Google Maps. These technologies provide reliability, scalability, and accurate mapping. This ensures that integrations perform consistently and remain stable as operations grow.

Connected Systems. Better Results.

Integrations improve efficiency, reduce costs, and make daily operations easier to manage. When dispatch, communication, and payment systems work together, businesses save time and gain better control over their operations. A connected setup also makes it easier to scale without adding unnecessary complexity.

Managing calls, fares, and bookings from one platform helps transportation companies deliver a smoother and more predictable service for passengers.

What’s Next?

Discover how TaxiCaller’s integrations can simplify your operations and open up new possibilities for your fleet. Some (but not all) of our existing integrations are listed here. Don't hesitate to get in touch with your account manager or our support team for further information.