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SentriKey Real Estate - Manage lockboxes & access

Unlock real estate efficiency with instant lockbox management, Bluetooth connectivity, & seamless access notifications.

SentriKey Real Estate
  • 5.105.0 Version
  • 2.6 Score
  • 153K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (70.37 MB)
Old Versions
SentriKey Real Estate SentriKey Real Estate SentriKey Real Estate
CONS

Frequent app freezes and crashes

Buggy performance leads to usability issues

Poor customer service response times

Inconsistent GPS functionality

Complicated user interface especially for new users

Lack of offline functionality making it hard without data

Automatic updates can disrupt app functionality

High frustration levels impacting professional image

No option to revert to older, functioning versions

SentriLock has significantly simplified the work for REALTORS®. 

SentriKey Real Estate

The revamped SentriKey™ Real Estate app comes with an updated design, more intuitive prompts, improved Bluetooth® connectivity, and an action-oriented layout, allowing you to complete key tasks in mere seconds.

Features:

- Directly open and manage SentriLock lockboxes through the SentriKey™ Real Estate app

- Release the shackle

- Claim ownership of lockboxes

- Assign or remove lockbox ownership

- Access Bluetooth® lockboxes using the SentriKey™ app via Bluetooth®, even without internet access

Other features include:

- Immediate access and showing alerts when connected to the Internet

- Utilizes your current location for easy identification of lockboxes tied to a listing

- Obtain one-day codes, where applicable

- Review access logs

- Add to or remove a lockbox from a listing

- The Property Data Integration function enables you to retrieve all essential listing details.

Core Products and Features:

1. SentriGuard® Electronic Smart Lockbox System

- **Core Value**: The industry's most secure and reliable lockbox solution, ensuring property key security while enhancing convenient access.

- **Key Function**: Supports flexible temporary authorization and appointment-based access, and paired with professional customer service to resolve unexpected access issues.

2. Showing Service

- **Core Value**: Serving as a "smart assistant" for real estate agents, it optimizes the entire property showing process, improving customer experience and closing efficiency.

- **Key Function**: Automated management of showing appointments, real-time schedule confirmations, and synchronized customer feedback helps real estate agents focus on their core sales tasks.

3. Property Management System (SentriKey®)

- **Core Value**: The industry's first integrated solution integrating "lock box access + showing management + customer experience," covering the entire property management scenario.

- **Format**: Includes a mobile app and desktop software, supporting quick unlocking methods like facial recognition (Face ID) and a PIN code, reducing operational complexity.

4. Temporary Authorization Service (SentriConnect®)

- **Core Value**: Simplifies lock box access for temporary personnel (such as decorators and potential clients), balancing security and convenience.

- **How to Use**: SentriKey® users can grant secure temporary lock box access to others through the SentriConnect® mobile app, eliminating the need for in-person key exchange.

Target Customers and Suitable Scenarios:

1. Real Estate Agents

- **Core Needs Satisfied**: Safe property showings, convenient client schedule management, simplified third-party authorization for decorators, and enhanced customer trust through professional tools (e.g., secure lock boxes provide peace of mind for landlords).

 2. Brokerages

- **Core Needs Satisfied**: Provide brokerages with high-quality lockbox and showing tools, unify team processes, and enhance overall service efficiency and professional image.

3. Industry Associations and MLSs (MLSs & Associations)

- **Core Needs Satisfied**: Provide brokerages and brokers within the association with a unified, top-tier lockbox and showing technology suite, enabling cross-regional resource sharing and promoting standardized industry operations.

# SentriLock FAQs:

1. **Q**: Can the SentriKey™ Real Estate App directly operate the lockbox? Can it be used without internet?

**A**: Yes, you can directly open and manage SentriLock lockboxes through the app, supporting operations such as releasing the latch and claiming/assigning lockbox ownership; even without internet, it can be used via Bluetooth to connect to the lockbox without affecting the core unlocking function.

2. **Q**: How can this tool simplify the work of real estate agents?

**A**: It can quickly unlock lockboxes to complete viewings, quickly locate properties and associated lockboxes using location services; automatically receive viewing reminders, manage viewing appointments, and synchronize client feedback; it can also generate daily access codes and view access records, simplifying the temporary authorization process for third parties (such as renovation workers) without requiring in-person key handover.

3. **Q**: How do I use the SentriConnect® temporary authorization service? What scenarios is it suitable for?

**A**: SentriKey® users can grant secure temporary access to lockboxes to temporary personnel (such as potential clients or construction workers) via the SentriConnect® mobile app; suitable for scenarios where in-person key exchange is not required, balancing property key security with the convenience of temporary access.

4. **Q**: Besides the mobile app, are there other user platforms for SentriLock? What are the unlocking methods?

**A**: In addition to the mobile app, there is also a desktop application, forming a comprehensive usage system; unlocking methods support Face ID and PIN codes, which are simple to operate and reduce cumbersome steps.

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Tags
Information
  • Version5.105.0
  • UpdateOct 22, 2026
  • DeveloperSentriLock
  • CategoryBusiness
  • Requires AndroidAndroid 10+
  • Downloads153K+
  • Package Namecom.sentrilock.sentrismart
  • Signaturef073bf13fea79050f2744e978170452b
  • Available on
  • ReportFlag as inappropriate
User Reviews
2.6 10 Reviews
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  • Helen Pratt
    Helen Pratt

    The app is super unreliable. It hardly works when you want it to. I struggled to get it to function properly again. Had to delete all the cached memory and passwords, uninstall the app, restart my phone. Then, I switched it to airplane mode for about five minutes. After that, I turned the internet back on and re-downloaded the app. Finally, I could enter my login details. It took forever. Sharing this here in case it helps someone else because IT support isn’t much help at all.

  • Tony Fernandes
    Tony Fernandes

    AP doesn't cut it. Card outperformed it, especially for reaching those hard-to-access spots.

  • Jerry Hsieh
    Jerry Hsieh

    The location refreshes take forever. I stand right in front of my house. Nothing shows up. I tap the refresh button two, maybe three times. Same issue every single time. So frustrating!

  • Josephine Kelton
    Josephine Kelton

    The app was running like a dream before the update. Just a few days ago, it got that new version, and now everything is a mess. Bugs everywhere. It completely stops working on my Android with Oreo. Such a hassle. Why change something that was just fine?

  • S P
    S P

    The new version is full of bugs. It doesn't display properly on my Pixel2. Trying to create a one-day code, I can't see or edit the year space. The access logs show that the screen text gets cut off on the top and bottom. Most buttons at the bottom are truncated, barely visible, and impossible to click. This release needed more thorough testing. It's really disappointing.

  • Jesus Perez Jr.
    Jesus Perez Jr.

    The frustration with the card support is clear. Spending five minutes just to open a box feels excessive. The auto-assigning issue adds even more trouble, especially when trying to input a property address. That spinning wheel on the screen brings back memories of dial-up internet and its slow pace. There's a strong desire to return to combo locks instead of dealing with these issues. A call for action rings out: bring back the card support or make serious improvements to the app's functionality. The cost for services and boxes is too high for this kind of hassle.

  • Clara Mitchell Enns
    Clara Mitchell Enns

    Oh no! This is such a frustrating experience. The app has real issues with large fonts. It makes it impossible to reach those non-Bluetooth lock boxes. Such a letdown! Why wouldn't they test this properly before launching?

  • Clara Mitchell Enns
    Clara Mitchell Enns

    Every time I use the app, I have to force close it and log back in. It gets really frustrating, especially when I’m showing multiple homes in one day. The support staff on the phone doesn’t help much either. They make you wait forever, even in terrible weather, and then they give vague answers that don’t solve anything. Dealing with sentrilock lockboxes fills me with dread before every showing.

  • Daniel Pereira
    Daniel Pereira

    I recently ran into a huge issue with my cell phone. An update completely wrecked the device. I couldn't open lockboxes at all, which was super frustrating. Thankfully, after some time, they rolled out a fix. Now my phone works again. I feel let down though. I ended up buying a new phone that I didn’t even need. Three stars for all the hassle this caused me.

  • Josephine Kelton
    Josephine Kelton

    Changes left the app stripped of features. Users feel frustrated and wonder about value in payments. The competition could rise, providing alternatives that meet needs better. Excitement builds for what others might create.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: SentriKey Real Estate
  • Package Name: com.sentrilock.sentrismart
  • Signature: f073bf13fea79050f2744e978170452b