Médis - Health management & insurance

With the Médis app, you have a Personal Health Service right at your fingertips, offering a variety of features designed to ease the management of your health insurance:

• Expense Submission

Easily submit an expense from start to finish in just a few minutes, without the need for printing or mailing any documents.

• Clinical and Administrative History

Access prior appointment details, exams, treatments, pre-authorization statuses, payments made to Médis, and reimbursements for expenses.

• Consumption

View the available capital in each of your coverage plans.

• Médis Card

Keep your Médis card and those of your family readily accessible, eliminating the need to carry them in your wallet.

• Médis Network

Locate the nearest doctors, clinics, and hospitals within the Médis network.

• Online Doctor

Consult with a doctor immediately or schedule an appointment for later, allowing for consultations in General and Family Medicine, Pediatrics, Psychology, Psychiatry, or Traveler Medicine, all from the comfort of your home via voice or video.

• Médis Medical Assistant

Get support from a personal physician who specializes in General and Family Medicine or Internal Medicine, well-acquainted with your medical history and available to provide guidance and answer your queries.

• Symptom Checker

Easily identify symptoms and receive personalized recommendations according to your health conditions.

• Young

This program assists you in planning for, receiving, and caring for your baby from the very beginning.

• Cancer Prevention Plan

Develop your own plan, complete with access to a calendar that outlines all the routine examinations you should undergo.

• Médis Active

Link the Médis app with an activity monitoring application to take another step towards maintaining your health and wellness, achieving goals, and earning rewards.

Application Highlights：

1. **Full-Scenario Coverage**: From basic services like insurance reimbursement and medical record management to advanced services like online consultations and health plans, this app provides a one-stop solution for all health management needs.

2. **Strong Practicality**: Features like the electronic health insurance card and online reimbursement address pain points like the hassle of paper receipts and forgetting your health insurance card, significantly improving efficiency.

3. **Personalized Service**: A dedicated medical assistant familiarizes the user's medical history, provides symptom self-diagnosis, and recommends health plans tailored to their individual circumstances, avoiding the limitations of generic recommendations.

Target Audience：

- Individuals and families with Médis health insurance;

- People who prioritize health management and require convenient medical services (such as online consultations);

- Pregnant women, those seeking cancer screening, and those focused on exercise and health (for specific functional requirements).

FAQs：

1. **Q:** What are the core services offered by the Médis app?

**A:** Core services include online submission of medical insurance expenses for reimbursement, viewing medical/administrative history, checking available coverage limits, storing electronic medical insurance cards, and locating partner medical institutions. It also supports online consultations (general practice, pediatrics, etc.), personalized medical assistant consultations, symptom self-checks, maternal and infant health planning, customized cancer prevention plans, and integration with sports and health data.

2. **Q:** Do I need to mail paper documents to use the online reimbursement function?

**A:** No. Submitting expense reimbursements through the app is entirely online, taking only a few minutes. No printed or mailed paper documents are required, simplifying the reimbursement process.

3. **Q:** Which departments support online consultations? Can I make an appointment?

**A:** Supports general practice and family medicine, pediatrics, psychology, psychiatry, and travel medicine. You can initiate a consultation immediately or schedule a follow-up appointment. The entire process is conducted from home via voice or video.

4. **Q:** Who can use the Médis app? Can non-Médis health insurance users register?

**A:** Primarily for individuals and families with Médis health insurance. Non-Médis health insurance users cannot access core health insurance services (such as reimbursement and coverage limit inquiries). Only some general functions may be available with limited access; please refer to the app's registration requirements for details.

5. **Q:** What is the "Médis Active" function in the app?

**A:** This function allows you to link the Médis app with fitness tracking apps to record exercise data, achieve health goals, and earn rewards, helping users maintain their health.

6. **Q:** How do I find nearby Médis partner medical institutions in the app?

**A:** Through the "Médis Network" function within the app, you can directly locate the nearest partner doctors, clinics, and hospitals without needing to search through other channels.