Matterport - 3D Space Capture & Sharing

Matterport: The Benchmark for 3D Space Capture

Transform any environment into an interactive, immersive, and intelligent 3D digital representation that can be accessed from anywhere. Whether you are promoting real estate, documenting projects, managing facilities, or showcasing your business, Matterport simplifies the process of capturing and sharing digital spaces.

Features

Versatile Design for Any Environment

Real Estate: Enhance your property listings with engaging 3D virtual tours and floor plans that allow potential buyers and tenants to explore your properties remotely.

Design & Construction: Accurately capture detailed site conditions to facilitate collaboration with your team and ensure seamless project execution.

Facilities Management: Streamline space planning, maintenance, and operations using up-to-date digital replicas of your properties.

Retail & Entertainment: Create captivating virtual experiences for a range of venues, including retail shops, shopping centers, museums, and event spaces.

Insurance & Restoration: Expedite claims processing and restoration efforts with precise, high-resolution 3D scans of affected properties.

Travel & Hospitality: Market hotels, vacation rentals, and event venues through interactive 3D tours to entice more guests.

Education: Present campuses, classrooms, and educational facilities with immersive digital tours aimed at prospective students and staff.

Homeowners: Digitally record your home and its contents for insurance purposes, renovations, or personal documentation.

Robust and User-Friendly Features

Simplified 3D Capture: Efficiently capture any location using smartphones, tablets, 360 cameras, 360 imagery, or Matterport Pro Series cameras.

Interactive Virtual Tours: Create compelling 3D tours for storytelling along with collaborative features like tags, notes, and guided navigation.

Automated Measurements & Labels: Rely on AI Property Intelligence to acquire accurate room labels and dimensions, automatically generated within your 3D models for meticulous planning.

Effortless Customization: Enhance your 3D virtual tours by introducing annotations, such as labels and multimedia tags.

Streamlined Sharing and Publishing

Instant Collaboration: Easily share links with clients, colleagues, or stakeholders for quick access to your digital replicas.

Publishing and Embedding: Publish directly to platforms like Google Street View or real estate MLS, or embed your tours in websites and presentations.

File Export and Media

Floor Plans: Obtain affordable professional-grade schematic floor plans simply by pressing a button.

Comprehensive Marketing Media Assets: Convert a single Matterport digital twin into immersive 3D experiences, high-quality 2D images, detailed floor plans, and more.

File Export Capabilities: Export your digital twins in E57, OBJ, XYZ, and widely-used formats such as RVT and DWG for integration with BIM and CAD applications. Produce ready-to-use sketches compatible with Xactimate®, facilitating insurance claims and restoration tasks.

Wide Camera Compatibility

Matterport’s state-of-the-art Lidar Pro3 3D camera

Matterport’s well-regarded Pro2 3D camera

Popular 360 cameras available from Insta360 and Ricoh.

Smart Phones compatibility.

Pricing

FAQS

How do I restore a deleted space?

Customer Support does not have the ability to restore deleted spaces. If you think you may ever need one of your spaces in the future, do not delete it. 

How do I blur faces within my Matterport model?

Open the Matterport Capture app on your iOS device

Scan the space as you normally would

When finished with your scan, tap the Upload icon in the top right

In the Upload Job window, toggle the Blur Faces switch to the right to enable face blurring, or left to disable face blurring.

Tap the Upload button

How do I download spaces to use offline?

Tap the Download icon below the thumbnail. 

The download icon will change into a progress indicator, as shown below on the right. If you do not see the Download icon, the Matterport Space has already been downloaded to your device.

How can I copy a space?

Open the Matterport Capture app and go to the home screen

Tap Select in the top right corner

Tap the model or a number of models you would like to duplicate

Tap Duplicate to create a copy of the selected model(s)

You can now edit the copy — add/remove markings and/or add/delete scans — and then upload the copy.

How can I transfer a space?

The original owner (giver) initiates the transfer from Matterport Cloud (my.matterport.com). Matterport Cloud sends an automated email notifying the intended recipient.

The recipient logs in using the link in the email. They review details about the space and can accept the transfer.

Matterport Cloud confirms a completed transfer with the giver.

Only admins can initiate a transfer (be the giver). However, the recipient can be any collaborator in the organization.

How do I add collaborators to a space?

Open the Matterport project you'd like to share

In the top right corner, click the Invite Collaborator icon

Enter the email address of the user you'd like to invite

Choose admin permissions: From the dropdown menu, select either Can View (User permissions) or Can Edit (Admin permissions)

Stay within your invitation limits: The total number of Collaborators you can add to your account depends on your Matterport Cloud subscription

How do I reset my password?

Login to Matterport Cloud (my.matterport.com)

Click Forgot Password? link

Enter your email address and click Continue

A request to reset your password will be sent

chevron down iconHow do I change my billing information?

Login to Matterport Cloud (my.matterport.com)

In the top-right corner, click the arrow next to your account name

Select Settings from the dropdown menu

Under My Profile, click Billing

From this page, you can change your account subscription, view your historical invoices, change your billing address, and change your payment method.

chevron down iconHow do I download a copy of an invoice?

Login to Matterport Cloud (my.matterport.com)

In the top-right corner, click the arrow next to your account name

Select Settings from the dropdown menu

Under My Profile, click Billing

Scroll down to see all of your past invoices and to download the desired PDF for your records.

chevron down iconHow do I cancel my account?

Only the Account Owner or Billing Contact can cancel a Matterport subscription, which they can do on the Settings page of their Matterport Cloud (my.matterport.com) account. 

chevron down iconHow do I downgrade my subscription?

A subscription downgrade is a change of the plan you are currently on to one that has lower subscription fees, such as Professional Plus-Monthly to Professional-Monthly, or Business-Annual to Professional-Annual. A downgrade could also be a change in terms, such as going from a Professional-Annual to a Professional-Monthly plan.

Log into Matterport Cloud (my.matterport.com)

In the top-right corner, click the arrow next to your account name

Select Settings from the dropdown menu

Under My Profile, click Billing

Click Change Plan button on the right

Select the new plan you want

No refunds will be granted as part of a subscription downgrade. Therefore, any downgrade happens after the current subscription term is finished.

chevron down iconHow do I order a floorplan?

You must satisfy the following prerequisites to order a Floorplan:

You must enable enable Schematic Floor Plans on your account.

You must have a Professional plan or higher.

Your scan must have been taken with a Matterport-supported camera.