DFDS - Ferry ticket management & notifications

Explore our timetables for journeys throughout Europe. Purchase tickets, log in or provide your booking information to save your ticket on your iPhone and stay updated on your departures and travel details.

If you are a freight driver, whether you are picking up or delivering units from a DFDS terminal, you can monitor the status of your booking to minimize wait times at the terminal. Was your delivery booking confirmed? Is the unit you're collecting unloaded from the vessel? The app will provide you with these updates, helping you plan your terminal visit effectively and make the most of your time.

PASSENGERS:

- Access and store your ticket within the app

Log in with your DFDS account or enter your booking number along with your last name to save your ticket details.

- Track your departure with a personalized itinerary

Stay informed about your departure terminal location, check-in and departure times, as well as arrival times.

- Discover entertainment options, dining, cabins, and WiFi available on board your ferry

Learn about the amenities and activities offered on the ferry you are using.

- Receive updates about delays, traffic, and congestion through push notifications

Get real-time updates regarding your departure. Turn on notifications to be alerted about any delays or cancellations, as well as traffic issues near the terminal.

- Check departure and arrival schedules for all DFDS ferries

View departure information for all DFDS ferry routes and follow specific departures to get notifications about delays, cancellations, or traffic issues. Book your desired departure accordingly.

- Get directions to DFDS terminals

With a single click, access directions to DFDS terminals automatically through your preferred map app.

FREIGHT DRIVERS:

- Access and store freight bookings within the app.

Input the release number and unit ID to keep track of the units that you intend to pick up from or drop off at DFDS terminals. Manage your bookings and remove them once your tasks are completed.

- Obtain details about the booking.

Check the current status of the unit, including the departure and arrival times of the ferry carrying it.

Utilize the QR code for self check-in at terminals with available booths.

Get directions to DFDS terminals.

Jersey routes

How can I book?

You can book via dfds.com or by calling our contact centre. Contact details can be found here.

For group bookings, please find our contact details here.

Which ships are currently operating on the Jersey routes?

Our Ro-Pax vessel, Stena Vinga, will sail between Jersey and Portsmouth and has capacity up to 400 passengers.

Our high-speed craft Tarifa Jet will sail between Jersey, Guernsey and St Malo and has capacity up to 700 passengers.

Levante Jet will sail between Jersey and Poole and has capacity up to 675 passengers.

What ports will you operate from?

Jersey to Poole, Portsmouth, Guernsey & St Malo.

Will you transport coaches?

There are limitations on the size of coaches permitted on Jersey roads. We will be taking group bookings as foot passengers. For group bookings, please find our contact details here.

How can we get in touch with you?

Please find our contact details here.

We are a local hotel / camping site. Will you be doing partnerships with us?

We are continuously exploring partnerships. Please reach out to us on CI_passenger@dfds.com

Can I travel with my pet?

Yes. Please find below more information about Pet travel with DFDS here.

What support is available for passengers with reduced mobility?

Please find information on the support we have available for passengers with reduced mobility here.

Should you require addtional assistance such as mobility aids when travelling to Jersey, please head to Shopmobility Jersey (registered charity) who can assist you further.

Do you allow foot passengers?

Yes, you can book foot passengers via dfds.com or by calling our contact centre. Contact details can be found here.

What dining facilities are there onboard?

Onboard our conventional vessel, there is a restaurant, a duty-free shop, a cinema, a lounge and free WI-FI.

Onboard our high-speed crafts, there is a café/bar, a duty-free shop and free WI-FI.

What is the baggage allowance?

Luggage Passengers may bring luggage onboard, provided that they are personal belongings only and not for commercial use. “Carry-on or cabin luggage” is regarded as any handbag, suitcase or bag boarded by the passenger, which contains their personal effects and/or any items for use and comfort of the passenger throughout the journey.

“Checked luggage” is regarded as any baggage or personal belongings which remains in a vehicle or in a baggage trolley or facility onboard the vessel a maximum of 25KG per passenger.

What is the latest check-in time?

Check-in for passengers with vehicles closes 60 minutes prior to departure. Check-in for foot passengers closes 40 minutes prior to departure.

How can I check on the latest sailing information?

For the latest information, please check our travel updates page.

Can I bring food and animal products into Jersey?

Click here for more details on bringing food or animal products into Jersey.

Lost Property

Items found onboard that we deem to be high or sentimental value, may be held for up to 1 month, however clothing and toiletries will not be held.

To check if your item has been located, simply email lostpropertyjersey@dfds.com & provide the following information:

Your Name

Booking Reference

Sailing Date & Time

Name of Ship

Description of your item

Once your email has been received a member of our lost property team will assist you further.