Coca-Cola en tu hogar - Coca-Cola product sales & contests

About this app: 

Coca-Cola in your home transforms the way we interact with customers and consumers, facilitating product sales, contests, and important communications from the Company.

Features：

- Coca-Cola in your home is the innovative application that changes how we connect with our clients and consumers regarding product sales, contests, and significant information from the Company. 

- By joining our digital service platform, you can explore our product catalog, pricing, appealing promotions, and communications to ensure we remain connected. 

- Additionally, we offer customer contests designed to boost productivity in a manner that reflects the creativity and innovation for which Coca Cola Femsa is known.

For different objects：

- For Customer Sales: registered customers are able to request products on additional days beyond their usual service schedule, and we will reach out to fulfill their orders.

- For Consumer Sales: consumers have the option to request products for delivery to their homes, and we will be in touch to arrange for supply.

Regarding Customer Contests: our customers can view ongoing contests they are eligible for, track their achievements, monitor their progress, and check the prize lists established to encourage increased sales.

User Guide：

1. **Account and Permissions**

After opening the app, register or log in using the **Customer/Consumer** entry based on your identity. Registered customers need to submit relevant qualification verification; consumers can register quickly using their mobile phone number.

2. **Product Ordering**

- Client: Access the product catalog to view prices and promotions. **Orders placed on non-service days** are supported. After submitting an order, wait for the brand to contact you for fulfillment.

- Consumer: After browsing products, submit a **home delivery request**. No further action is required; simply wait for staff to arrange delivery.

3. **Activity Participation (Customer Only)**

Enter the "Customer Competition" section to view available activities and participation requirements. After registering, track your personal performance progress, competition ranking, and prize list in real-time within the app to stay informed about your prize-winning progress.

4. **Information Viewing**

On the homepage or dedicated section, check the latest brand announcements, product promotions, and complete price lists at any time to stay informed.

FAQs：

**Q: What is the core function of this app?**

A: Its core function is to build a digital bridge between brands and their clients and consumers, facilitating product sales, customer competitions, and timely dissemination of important company information.

**Q: What brand-related information can be accessed through the app?**

A: You can view product lists and specific pricing, learn about platform promotions, and receive official updates from companies.

**Q: What are the differences in ordering functionality between registered customers and regular consumers?**

A: Registered customers can bypass the regular service day restrictions and submit orders on additional days; regular consumers can primarily request home delivery. The two offer different ordering scenarios and benefits.

**Q: What is the subsequent process after submitting an order request?**

A: After submitting a request, there is no need for follow-up. Companies will proactively contact users to discuss and complete order fulfillment or supply arrangements.

**Q: Who can participate in in-app customer competitions?**

A: Primarily for the platform's customer base, customers can view active competitions for which they qualify.

**Q: What can I do in the app after participating in a competition? **

A: You can track your competition results and progress in real time, as well as view a list of prizes for the competition, giving you a clear overview of your participation.