Zain Fi - Control Zain Fi devices

In an unprecedented move for Iraq, management of Zain Fi devices can now be accomplished through a single application, no matter your location.

Experience superior service and the latest 4G capabilities with Zain Iraq.

Refill your account, sign up for internet packages, monitor your usage - all these features and additional options are available in one convenient app.

Core Communication Plans：

### 1. Prepaid Plans

Based on the "Kafoo" series, along with plans like the "Super Card," these plans offer flexibility and high value, making them ideal for users with fluctuating data and call needs.

- **Registration and Activation**

- New users: Register at Zain stores or the official app.

- Existing users: Subscribe via the Zain Iraq app (Android/iOS), dial the code `#285*`, or text "كفوو" to 2085.

- Exclusive Offers: Subscribe to a monthly Kafoo plan of 20 or more units through the official app to enjoy a **20% balance discount** and **double balance** benefits.

- **Additional Benefits**

International roaming and international calling are supported. Use the code `#100*` followed by "2" to access exclusive offers (such as doubled data and call discounts).

### 2. Postpaid Plan

Suitable for users with stable communication needs who prefer a "use now, pay later" model. Its core advantages are "stability and uninterrupted" service and exclusive services.

- **Core Benefits**

- Package Content: Includes 4.5GB of data, domestic/international call minutes, and SMS. The specific amount varies depending on the plan tier.

- Payment Method: Monthly billing with multiple convenient payment channels.

- Exclusive Services: Provides premium customer service, such as priority customer service response and priority access to plan upgrades.

- **Application Requirements**

- Registration requires personal identification information. New users can register directly. Existing prepaid users can apply to switch to postpaid and enjoy additional transitional benefits.

Featured Services: Zain-Fi and Digital Value-Added Services：

### 1. Zain-Fi Device Service (Zain-Fi Device Service)

Provides portable Wi-Fi devices featuring "high-speed internet access anytime, anywhere," suitable for home, shared use, or outdoor use.

### 2. Digital and Mobile Value-Added Services (Zain-Fi Device Service)

Covering entertainment, convenience tools, and other scenarios, enhancing the user experience beyond communication.

User Rewards and Convenient Tools：

### 1. Rewards Program: "Mamnoon"

Zain's official points rewards program. Users can earn points by spending their base balance without a subscription.

- **Point Earning**: Earn points proportionally based on prepaid/postpaid plan purchases (such as calls and data usage). - **Points Redemption**: Redeemable for three types of benefits:

- Communication Benefits: Domestic network balance, additional data packages, and call minutes.

- Merchant Offers: Discounts from local and international brands (covering shopping, dining, health, travel, and food delivery).

- Service Upgrades: Free access to premium digital services (such as paid music and video memberships).

### 2. Convenient Management Tool: Zain Iraq App

The official app is the central entry point for users to manage their plans and access offers, supporting the entire process:

- Core Functions: Plan subscription/cancellation, balance inquiry, bill payment (postpaid), points management (Mamnoon Plan), and exclusive offer redemption.

- Additional Benefits: New users will receive a free welcome gift (such as additional data and call minutes) upon downloading and registering.

FAQS：

1. **What are the breakthroughs of Zain Iraq's Zain Fi device management service?**

- This is an unprecedented initiative in Iraq: users can manage all aspects of their Zain Fi devices through a single app, regardless of their location. The app also supports account top-ups, data plan subscriptions, and usage monitoring, providing a one-stop service.

2. **How can existing users subscribe to Zain's prepaid Kafoo plans?**

- Existing users have three subscription options: through the official Zain Iraq app (Android/iOS), by dialing code `#285*`, or by sending the SMS "كفوو" to 2085. Furthermore, subscribing to a monthly Kafoo plan of 20 units or more through the official app entitles users to a **20% discount on balance** and **double balance**.

3. **What additional benefits do Zain prepaid plan users enjoy?** **

- Supports international roaming and international calls; dial code `#100*` followed by "2" to unlock exclusive benefits (such as double data or call discounts); participate in the "Mamnoon" points reward program to accumulate points with basic balance spending, redeemable for communication benefits, merchant discounts, or service upgrades.

4. **What are the core advantages and application requirements of Zain's postpaid plans?**

- Core advantages: Adopts a "use now, pay later" model, ensuring stable and uninterrupted service; includes 4.5GB of data, domestic and international call minutes, and SMS (specific amounts vary depending on the plan tier); supports monthly billing and convenient multi-channel payments; also provides priority customer service response and priority plan upgrades.

- Application requirements: Requires personal identification information; new users can register directly, and existing prepaid users can apply to switch and enjoy additional transition benefits.

5. **What is the positioning of Zain-Fi device service?**

- Provides portable Wi-Fi devices with "high-speed internet access anytime, anywhere" capabilities, suitable for home use, multi-user sharing, or outdoor scenarios; can be managed uniformly through the official application.