YOOX - Shop luxury fashion

YOOX stands out as the premier online lifestyle store encompassing Fashion, Design, and Art. Elevate your shopping experience with our latest app offering personalized service, streamlined navigation, and a plethora of perks. Explore daily arrivals from top designers, all conveniently within reach on a single platform.

Ways to order

1. From the item page, select the desired color and size of the product

2. Add the product to your Shopping Bag

3. Once you have finished shopping, click the "Proceed to Checkout" button in your Shopping Bag

4. Register, log in or continue as a guest

5. Enter your email and your shipping address

6. Select a shipping and a payment method

7. Check that the information you entered is correct and click "Purchase Now"

You will receive a confirmation email shortly after with the details of your order. From this moment on, our warehouse will take care of everything and as soon as the order ships, we will notify you with another confirmation email.

If your order contains one or more items sold by our partners, you will receive separate shipping confirmation emails containing a tracking number for each shipment.

YOOX accepts the following payment methods:

Credit Card: Visa, MasterCard, Discover, American Express.

The total will be charged to your card when the order is shipped. Your card will be charged in USD.

YOOX features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

PayPal: If your order contains only items sold by YOOX, the account will be charged upon order completion. If, however, your order contains items sold by YOOX and by one of our partners, you will be charged as each package ships. Visit www.paypal.com to learn more.

Moneyoox: (not avaiable for items sold by partners) if you have Moneyoox and you make an order while logged in, this payment method will be used automatically. You can pay any eventual balance with a payment method of your choice: Credit Card or PayPal.

Klarna: select the Klarna option and enter your debit or credit card information. To check your eligibility, Klarna will perform a soft search with a credit reference agency.  Registration and payment, as well as all thereto related policies can be found at www.klarna.com. 

Please note that Klarna products available to you may vary depending on your billing country. Terms and Conditions apply. Discover more about Klarna.

Payment Security

On YOOX, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order.

Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

WHY CHOOSE YOOX

- Secure Payment

- Reliable Deliveries

- Fast & Easy Returns

How to measure products

Outerwear and Tops

Outerwear length: With the garment laid flat, we measure the entire length of the back from the collar seam downwards.

Dresses

Dress length: With the garment laid flat, we measure from the upper edge (strap or chest) to the hem.

Pants

Pant length: With the pant leg laid flat, we measure the garment along the outside seam, from the waist to the hem, and along the inside seam, from the crotch to the hem.

Shoes

Heel height: We measure from the bottom of the heel to where it meets the sole.

Platform height: We measure the platform from top to bottom at the thickest point.

Boot shaft height: We measure the shaft height from top of the boot to the heel of the foot.

Boot shaft circumference: We measure the shaft circumference at the calf, that is to say 25 cm / 9.8 in. from the heel of the foot. If the boot height is less than 25 cm / 9.8 in., we measure the circumference at the top of the shaft.

Belts

Belt length: If the size is not marked on the belt, we measure its length from the edge of the buckle to the third hole.

Bags

Bag height and width: We measure the bag from the highest point and at the widest point, excluding the handles.

Bag depth: We measure the bag at the widest point of its base.

Handle length: We measure along the edge of the handle, from one end to the other, using a measuring tape.

Handle height: We measure the handle from the highest point to the top of the bag, keeping the handles or shoulder strap taut.

Glasses

Eye size: This is measured in mm and indicates the diameter of the lens from the bridge to the temple.

For most styles, there is just one size. If the style of glasses is available in more than one size, we recommend the smaller size for narrow faces and the larger size for wider faces.

HOW TO MEASURE YOURSELF

Waist: measure around your waist at the navel

Half chest: measure yourself at the front from armpit to armpit at the widest point

Hips: measure around the hips at the widest point below the navel

An Inspirational Haven Packed with Fresh Arrivals:

For those seeking style inspiration, visit the exclusive "Y" section for special discounts and fashion advice from industry experts. Unveil new pieces daily from renowned designers and top-notch brands, spanning coveted home decor, literature, and works by global artists.

MYOOX - Tailored to You:

Sign up to receive live updates on promotions and new items, gaining access to a personal hub where you can monitor orders and more.

Dream Box - Catalog Your Desires:

Secure your favorite items for later purchase in the Dream Box to stay updated on availability and never lose sight of them.

Effortless Search:

Find what you need swiftly by utilizing predictive typing and filters for a distinctive array of clothing (for women, men, children), design items, and art.

Seamless Checkout:

Complete purchases swiftly and securely if you've stored an address or payment method in MYOOX. Rest assured, we offer hassle-free returns if your order doesn't meet expectations.

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