TRACtoGo: Rental Mobil & Bus - Car rental convenience & comfort

TRACtoGo is an application designed for car and bus rentals, provided by TRAC (a division of Astra), aimed at enhancing your work-related trips, business journeys, or family holidays with greater convenience and comfort.

With TRACtoGo, you can fulfill your car rental needs across over 24 prominent cities in Indonesia. We boast a diverse range of vehicles—including city cars, MPVs, SUVs, and buses. Whether you need to rent a car for a day, a month, or even a year, we have you covered. Additionally, you can opt for either self-drive or driver-assisted rentals. Our fleet is well-cared for, and our customer service operates around the clock to guarantee a safe and seamless experience.

If you're searching for a dependable car rental solution for work, office tasks, or family trips, TRACtoGo stands out as your ideal choice.

Why choose TRACtoGo?

🚗 One App, Numerous Service Options

Select from a variety of vehicles that meet your specifications—from city cars to large buses. You can comfortably rent a vehicle with or without a driver directly via the app.

The services we provide include:

• Car Rental – Enjoy flexible rental periods available daily, monthly, or yearly, including options for professional drivers or just self-drive.

• Airport Transfer – Experience comfortable and punctual airport transfers with a qualified driver.

• Bus Rental – Ideal solutions for group travel, special events, or family outings.

• TRAC Attraction – Enjoy packaged car rentals combined with exciting itinerary options for various occasions.

Features:

👥 Personal & Business Accounts? It's All Possible!

🚘 Well-Maintained & Fully Insured Fleet

Our fleet undergoes regular maintenance, is relatively new, and is fully insured. Vehicles are consistently kept clean, comfortable, and ready for use.

👨‍✈️ Access Driver Information Ahead of Your Trip

TRAC allows you to view driver information and vehicle license plate details up to 12 hours prior to your scheduled pickup. This ensures safety and provides peace of mind when planning your journey.

🔧 Long-Term Car Rentals? Keep Track Easily

For users opting for monthly or yearly subscriptions, the TRAC Service App (TSA) feature allows effortless monitoring of vehicle status, servicing schedules, and requests for additional services. It’s user-friendly, straightforward, and efficient.

📅 Change of Plans? No Problem.

The rescheduling option within TRACtoGo enhances flexibility for your car rental process. You can adjust your booking directly from the app—anytime and from anywhere.

🆘 In-App Emergency Feature

In case of unforeseen circumstances during your trip, like technical problems or other emergencies, TRACtoGo includes an Emergency Button. Just press it, and our support team will be ready to assist you.

📍 Extensive Service in 24 Major Cities:

TRACtoGo's rental and hire services are available in key locations, including Jakarta, Bandung, Surabaya, Yogyakarta, Semarang, Denpasar, Medan, Makassar, Manado, and more.

📌 Stay Updated and Engaged with TRAC

Download the TRACtoGo app today to experience a comfortable, secure, convenient, and worry-free car rental journey.

Begin your hassle-free adventure with TRACtoGo!

Usage Tips:

1. **Select and Order a Vehicle**

Open the app, select your desired vehicle type (city car, MPV, SUV, bus), rental period (days/months/years), and usage method (self-drive/with driver). Individual or corporate accounts are supported; book directly online.

2. **Additional Services**

Book airport transfers, group bus rentals, or select rental packages including your itinerary. Long-term renters can use the **TSA function** to check vehicle status and maintenance plans.

3. **Travel Preparation**

View driver information and license plate details in the app up to 12 hours before pickup to ensure travel safety. Reschedule directly through the app if your itinerary changes.

4. **Emergency Handling**

In case of breakdowns or emergencies during your trip, click the **Emergency Button** within the app to contact customer service for assistance.

5. **After-Sales Support**

For any questions, call the customer service hotline 1500009, send a WhatsApp message, or contact us through social media or physical stores.

FAQS:

### 1. Want to know more about TRAC?

We are a company engaged in transportation service solutions since 1986. We offer various transportation services that you can use for personal and corporate needs.

### 2. What services does TRAC provide for you?

TRAC provides Corporate Car Rental, Sharia - based Car Rental Service, Daily and Annual Car Rental Service for Personal, Airport transfer, Bus Rental, and TRAC Fleet Management Solution.

### 3. What are the advantages you get by using TRAC services?

Your safety and comfort are our top priorities from the start to the end of using the service. You can enjoy easy online reservations through the TRAC website and application, guarantee of prime vehicle conditions, travel insurance, 24 - hour customer service every day, and a replacement vehicle if there is a problem during the rental period. We also collaborate with official workshops that have a national network.

### 4. Where can you contact TRAC?

You can contact our call center at the TRAC Customer Assistance Center with the number 1500009, or via WA with the number 0899 9500 009. You can also contact TRAC through our social media accounts, such as IG (@trac_astra), FB (TRAC - Astra Rent a Car), Twitter (@tracastra), LinkedIn (TRAC - Astra Rent a Car) and our website (www.trac.astra.co.id). In addition, you can also come directly to TRAC branch offices in 22 cities, as well as TRAC airport outlets in the cities of Jogja, Semarang and Bali.

### 5. Where are TRAC branches and outlets in Indonesia?

TRAC already has more than 50 networks of branches, service points and outlets in various cities in Indonesia, including Jakarta, Bandung, Yogyakarta, Solo, Surabaya, Malang, Bali, Lombok, Banjarmasin, Balikpapan, Manado, Makassar, Pontianak, Lampung, Palembang, Medan, Padang, Pekanbaru, Batam, and Jambi.