Taco John's - Free food & contests

Get free food, place orders online, participate in exciting contests, and stay updated with the latest news through the Taco John's® app—an essential addition to your home screen. Simply tap the "Install" button to register and immediately unlock a special offer. This app is perfect for both new customers and long-time enthusiasts of Taco John's®. It's an obvious choice. Download it now.

Exciting features:

• Monitor your rewards points to exchange them for FREE FOOD of your choice.

• Receive unique offers tailored specifically for you.

• Order your favorites in advance to avoid waiting in line.

• Explore our NEW Menu and check Nutritional Information.

• Locate the nearest restaurant to you.

FAQ

How do I receive credit / points for a missed Rewards check in?Open your app and choose the 'Earn Points' button. Select 'Scan Barcode' and scan the printed barcode at the bottom of your receipt to receive credit / points for your purchase or enter the Missed Check In code.

How many points will I receive for my purchase?You will earn 10 points for each $1 spent in Restaurant, through the Drive-Thru, Mobile Ordering in the Taco John’s mobile app, and Delivery orders placed in the Taco John’s mobile app. You cannot earn partial points; points will be rounded down for each incomplete dollar spent. All points are earned based on pre-tax total.

How many points do I need to earn a reward?Your first reward is earned at 200 points, or $20 spent.

Where did my Punches and Combos Go?All Free Small Combos that were earned prior to September 1st, 2021 have been expired if they were not redeemed prior to April 29th, 2022 and the new program launch. Visit punches that were older than January 1, 2021 have also been expired due to lack of Account Activity.

There is no bar code on my receipt, how do I get credit / points for my purchase?Love’s Travel Stop locations do not participate in our Rewards Program at this time. If you did not visit a Love’s Travel Stop location, and the bar code is simply missing from your receipt, please send an email with your receipt image to tacojohnsapp@tacojohns.com within 24 hours of your visit.

Why have I not received my Rewards Points yet?Please allow up to 24 hours for your points to populate in your account.

Do I need a smartphone to participate?Yes. Our Rewards Program functions best in our mobile app. Download the mobile app on your respective App Store.

When do I start earning points?Once you download our mobile app and create an account through our Rewards Program, you can choose the ‘Earn Points’ button in-app to Check In for each purchase you make. Simply Check In by scanning the QR code under ‘Earn Points’ at the Register to start earning today.

Where do I sign up for the Rewards Program?The best way to sign up for our Rewards Program is by downloading our mobile app and creating a Rewards account. Visit your respective App Store today!

How do I redeem the points I earn and receive?Once in-app choose the ‘Redeem’ button. If your points are eligible for redemption, the respective products will be available to select. If they are greyed out, you do not yet have enough points for those rewards. Once you select your points reward, confirm, and show the QR code at the Register or through the Drive-Thru. Make note, you must make a purchase to redeem points.

Do points expire?

Why can’t I use more than one reward, discount, or coupon offer per transaction?

Can I combine two different accounts?

Why can't I use special offers on Taco Tuesday specially-priced items?

Do I earn points through third-party Delivery Vendors like Door Dash and Uber Eats?

I keep receiving an error message in-app, what gives?

I am receiving too many communications via my app or email. How do I unsubscribe?

How can I verify I received credit / points for my purchase?

It says ‘I am out of range’ when I am in the Drive Thru!

How many times can I ‘Check In’ or ‘Earn Points’ per day?

It says "receipt reuse" and I've never entered this receipt?

Am I allowed to have more than one Account if I have more than one device?

Account Information back to top

How do I reset my password?

I need to update My Account information, where in the Mobile App can I do this?

I have an issue with the Mobile App / my Rewards Account and require further assistance. How can I get help?

Mobile Ordering back to top

Do all Taco John’s locations participate in Mobile Ordering?

Can I cancel my mobile order after submitting it?

I don’t see my location on mobile ordering, where is it?

Can I order on the website? I don't want the mobile app.

Gift Cards back to top

Can I pay through the Mobile App for my Mobile Order with a Gift Card?

Where do I check my gift card balance?

Where can I purchase a Taco John's gift card?

Why don’t I receive points when purchasing Gift Cards?

Help! My gift card is not working, what do I do?

Catering back to top

Help! I need to contact ezCater.

Where are the ezCater FAQs?

Is there an order cancellation fee?

Toll-Free Number Live 1 888-489-2059

Still need our help? Fill out our Customer Service Survey here for more information and inquiries: Contact Us

Have a code printed on your receipt? Please click here to enter your code and complete the survey.