SMARTY - Account management & rewards

There have been some thrilling developments at SMARTY headquarters, and we are pleased to announce that our brand-new application is now accessible, loaded with fantastic features designed to simplify account management.

Features：

- Monitor your data consumption

- Renew your subscription

- Buy extras

- Convenient access to online chat, assistance, and support

- Invite your friends to join SMARTY and receive a reward

# Key Reasons to Choose SMARTY：

1. **Extensive Network Coverage**: Its 4G network covers 99% of the UK's outdoor population, providing users with a stable connection and fully guaranteeing basic communication needs such as daily calls and internet access. Users can check coverage status on their own.

2. **Easy Number Retention**: Users can keep their existing phone number without having to memorize a new one. This eliminates the inconvenience of contacting and updating information when switching carriers, simplifying the network switching process.

3. **EU Roaming Freedom**: Enjoy unlimited calls and texts within the UK and EU, and up to 12GB of data per month with no hidden fees, making it ideal for users traveling within the EU.

4. **Long-Term Price Stability**: With a rolling monthly payment model, there are no annual price increases. Users pay a fixed monthly amount, ensuring clear visibility into their communications expenses and full control over their expenses without worrying about extra costs.

Core Services and Plan Details：

### 1. Main Plan Types

- **Voice Plans**: Available with varying data capacities, all include unlimited calls and texts. Some plans offer "double data" or "voucher discounts," as follows:

- Unlimited Data: £20/month

- 200GB: £17/month; 150GB: £15/month; 100GB: £12/month

- 80GB (formerly 40GB, double data): £10/month (limited time offer, see terms and conditions)

- 16GB: £8/month; 24GB (formerly 8GB, discount): £7/month; 5GB: £6/month

- **Data-only Plans**: Specific data capacities and prices are not clearly stated; please check for details.

- **Family/Group Plans**: Each SIM in the group receives a 10% discount, with additional offers offering "save up to £40."

### 2. General Benefits of the Plan

- Network: Supports 4G/5G high-speed networks, with 99% outdoor coverage in the UK;

- Roaming: Unlimited calls and texts within the EU, with a monthly data limit of 12GB (fair use principle), and no hidden fees;

- Additional Features: Supports WiFi calling, data rollover, and free WiFi on the London Underground.

User Operations and Support：

- Initial: Use the official website to "Check Coverage," "Order SIM," and "Activate SIM."

- Later: Use the official app (available for iOS/Android download) to manage your plan and view usage. The app also offers self-service features.

- Other: Use the "Network Status Checker" to view real-time network status and resolve issues through the "Ask the Community" Q&A platform or customer service.

FAQs：

1. **Q: What can I do with SMARTY's new app?**

A: You can check your data usage, renew your plan, purchase value-added services, and easily access online customer service for assistance. You can also invite friends to join and receive rewards.

2. **Q: What are the core advantages of choosing SMARTY?**

A: 99% outdoor 4G network coverage in the UK; you can keep your original number when switching networks; unlimited calls and texts + up to 12GB of data per month while roaming within the EU, with no hidden charges; monthly plans have no annual price increases, making consumption transparent and controllable.

3. **Q: What types of plans and prices does SMARTY offer?**

A: Mainly voice plans, data-only plans, and family/group plans. Voice plans include different data tiers, ranging from 5GB £6/month to unlimited data £20/month, with some tiers offering limited-time double data discounts; group plans offer a 10% discount per SIM, saving up to £40.

4. **Q: How do I subscribe to and manage a SMARTY plan?** **

A: First, check network coverage, order and activate your SIM card on the official website; then download the official iOS/Android app to manage your plan and check your usage; you can also solve problems through the network status query tool on the official website, the community Q&A platform, or customer service.