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Shangri-La Circle - Travel inspiration & booking

Discover exclusive offers, plan your trips, and earn rewards while enjoying a rich variety of culinary delights.

Shangri-La Circle
  • 3.2.70 Version
  • 3.0 Score
  • 436K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (63.44 MB)
Old Versions
Shangri-La Circle Shangri-La Circle Shangri-La Circle Shangri-La Circle
CONS

Frequent login issues and verification troubles

Inability to redeem loyalty points or vouchers effectively

Limited options for contacting customer service

Cumbersome security and password reset processes

Lack of useful features like copy-paste functionality

Complaints of being a scam due to loyalty program issues

Incompatibility with various user input needs (e.g., name formats)

Restrictions on certain bookings and offers causing frustrations

Embark on your journey of exploration with the new Shangri-La Circle App – your gateway to the world of Shangri-La. This app serves as your comprehensive source for daily inspiration, exceptional experiences, and countless opportunities to enjoy life as you desire… because life is meant to be vibrant.

MORE INSPIRATION

The world is vast with endless sights and activities awaiting discovery. Allow us to guide you with travel suggestions, lifestyle ideas, and exclusive offers to kickstart your adventures. Organize your upcoming escape, dining experiences, or purchases from Shangri-La Boutique, all with just a few easy swipes or taps.

MORE FLEXIBILITY

Make payments for your bookings using Cash, Points, or a combination of both. Forget about complicated conversion rates, blackouts, or confusion. You’ll be set to go in no time.

Enjoy the convenience of Mobile Check-in from anywhere. Keep track of everything by adding your reservation to your calendar. Additionally, access weather updates and taxi information, as well as request local customer support 24/7—all within the app.

MORE SIMPLICITY

Monitor your travels with us anytime and from anywhere. Always stay updated on the number of Points you’ve accumulated, knowing that you can redeem 15 Points for each US$1 on Shangri-La Products & Services. You'll have clarity on their value and how close you are to unlocking extraordinary experiences.

MORE RECOGNITION

Your moments with us are acknowledged and rewarded. Whether you are staying, dining, or shopping at over 100 Shangri-La, Kerry, JEN, or Traders Hotels & Resorts worldwide, you earn towards status upgrades.

MORE PRIVILEGES

As a member, enjoy additional benefits regularly. Gain priority access to exclusive member rates and top deals, available right here on the app.

MORE FLAVOURS

Dive into the diverse and delectable flavors offered by Shangri-La restaurants globally and near you. Search by dish, cuisine, city, restaurant, or hotel.

FAQ

How do I become a Shangri-La Circle member?

You can enrol online or by completing an enrolment form, which is available at the front desk of any participating Shangri-La Hotels & Resorts, Kerry Hotels, JEN and Traders hotels. Membership will only be accepted if enrolment forms are completed correctly and signed by you. Alternatively, you can enroll via Shangri-La Circle website, the Shangri-La Circle Mobile App or WeChat Mini Program.

Are there any fees to join Shangri-La Circle?

Membership enrolment fee is presently waived.

When will I receive my permanent membership card?

Your digital membership card can be accessed conveniently through the Shangri-La mobile app. If you prefer having a physical membership card, please contact Shangri-La Circle Member Services or any Shangri-La Hotels via email or phone.

How do I replace a missing membership card?

Our digital membership card enables you to conveniently access your account across various digital devices through the Shangri-La mobile app. However, we are delighted to accommodate requests for a physical replacement card if needed. Please reach out to Shangri-La Circle Member Services or any Shangri-La Hotels via email or phone to make your request.

Can I enrol other people into my Shangri-La Circle membership?

Shangri-La Circle membership is awarded on an individual basis. Joint accounts and multiple enrolments by a single person are not allowed.

Why must I fill in all my personal information when submitting the enrolment form?

To ensure that you enjoy Shangri-La Circle benefits and receive updated information from Shangri-La, we ask you to complete all the information on the enrolment form. Incomplete enrolment forms cannot be processed, and these enrolments will be deemed as unsuccessful. For more information on the use of data, please visit our Privacy Policy.

Can I enrol for more than one Shangri-La Circle membership?

Shangri-La Circle membership is awarded on an individual basis, and you can only hold one account at any time.

Can my Shangri-La Circle membership be terminated?

Membership may be terminated for misconduct or fraud, misuse of programme benefits and awards, or failure to follow the programme Terms and Conditions. Points will be simultaneously cancelled. Shangri-La International Hotel Management Limited may also terminate any membership at its complete discretion, at which Point all unused Points, benefits and privileges will be cancelled.

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Tags
Travel & Local
Information
  • Version3.2.70
  • UpdateJul 24, 2025
  • DeveloperShangri-La Hotels & Resorts
  • CategoryTravel & Local
  • Requires AndroidAndroid 5.0+
  • Downloads436K+
  • Package Namecom.shangri_la
  • Signaturef44355f3ac7fdd590f62774910095f0e
  • Available on
  • ReportFlag as inappropriate
Old Versions
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User Reviews
3.0 7 Reviews
5
4
3
2
1
  • Khor Deric
    Khor Deric

    This app is frustrating. I can't log in even after entering the verification code. I tried the other login option like they suggested, but it still won't let me sign in. I updated to the latest version, but nothing changed. The issues remain. There's no way to contact support or file a complaint. It's really disappointing.

  • Krishen Kaul
    Krishen Kaul

    Entering the membership and password manually can be a hassle. Pasting isn't an option. This makes using strong passwords tricky. Because of this, I stick with the traditional webpage instead of the app.

  • Stephen Broadley
    Stephen Broadley

    UNINSTALLED. This system frustrates me. So many conditions. Corporate bookings? Not accepted. If I didn’t make the reservation? No way. Queries go unanswered. A huge hassle. Can’t use this app at all.

  • Lia LaBelle
    Lia LaBelle

    The Shangri-La membership linked to Singapore Airlines feels like a trap. Unlinking the two seems impossible. I've tried contacting Singapore Airlines multiple times. They always say that the Shangri-La account can't be unlinked. It's so frustrating. This nightmare has dragged on for months now.

  • Chris England
    Chris England

    Frustration builds up when you can't log in. Last year, you tried everything—passwords, emails, mobile verification codes. Nothing worked. The app insists your email isn’t verified. It's time for some tech fixes to happen!

  • Celeste Wong
    Celeste Wong

    It's great to wish someone the best of luck. It feels good to share that sentiment. Everyone appreciates a bit of encouragement. You can see how much it brightens their day. It creates a positive vibe. A little sprinkle of luck can go a long way. Wishing others well brings everyone closer. It's all about spreading those good feelings.

  • Edi Kurniawan
    Edi Kurniawan

    The layout is simple. Information is organized and easy to find. Everything you need stands out clearly.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Shangri-La Circle
  • Package Name: com.shangri_la
  • Signature: f44355f3ac7fdd590f62774910095f0e