Omnibus de México - Bus tickets made easy

The official Omnibus de México app allows you to travel comfortably and securely by purchasing your bus tickets in just three easy steps. Enjoy a 10% discount on one-way trips, and an additional 10% off your return journey when booking round-trip tickets. You can also choose to pay in installments over 3 or 6 months without interest using eligible cards.

Updates:

You now have the option to create an account where you can store your purchase history, reservations, and travel itineraries. Additionally, you can save a list of passengers for future trips and explore new sections featuring promotions and frequently queried routes within the app.

FREQUENTLY ASKED QUESTIONS

1. HOW MUCH DOES IT COST TO SHIP MY PACKAGE?

It is necessary to know the origin and destination, as well as the weight and volume, to determine the rate to be charged.

2. CAN I SEND PETS BY PARCEL?

Pets or animals are not permitted to travel by parcel.

3. HOW SHOULD I PACKAGE MY SHIPMENT?

All shipments must be received closed, sealed, and properly packaged, ensuring the merchandise is well protected inside.

4. WHAT DOCUMENTATION MUST I PRESENT FOR MY SHIPMENT?

A person of legal age must be present with a valid identification (INE) or driver's license.

5. CAN I SEND MY GOODS IN AN EGG BOX?

Egg boxes, as well as fruit or vegetable boxes, are not permitted by the Phytosanitary authorities.

6. WHERE CAN I FILE A COMPLAINT OR SUGGESTION ABOUT MY SHIPMENT?

Call 55-51-41-43-00.

7. CAN ANOTHER PERSON RECEIVE MY SHIPMENT?

Only with a simple power of attorney and the recipient's National Identity Document (INE) stating that they are entitled to receive the shipment.

8. CAN I SEND A COMPUTER OR LAPTOP?

Technological or electronic merchandise is not permitted.