MyHealthONE - Health records management & appointment scheduling

The staff at Swedish Hospital is amazing. They bring professionalism with a touch of humor, creating a warm atmosphere. Their attentiveness shines through in every interaction. Punctuality is part of the service here, making visits smooth and stress-free. The doctors take the time to explain everything in a way that’s easy to understand. It makes a big difference. I wholeheartedly recommend Swedish Hospital for anyone seeking care.

Signing in has been a real headache. It keeps saying my information is incorrect. I tried getting a code emailed to me, but that didn’t work either. Changing my username and password also failed because the code wouldn’t come through. This system feels like a nightmare. The phone number for help? No one ever picks up. Spent a whole day trying to call and just ended up waiting with no solution. Frustrating!

Lewis Gale seems to have blocked access from overseas. Their website and app are off-limits. I got an error saying my network was insecure and suggested finding a secure one. That led me on a wild goose chase looking for a different network. Just a heads up: hackers use VPNs to get past these blocks, so it's only stopping legitimate users. By the way, I’m in New Zealand, not Russia.

Adding dependent minors feels like a huge challenge. I had to reach out to the HealthONE I.T. desk to get my infant daughter added to my profile. Only then could I see her records online. It’s the same situation with this app too.

My time at the hospital turned out to be a mess. The staff there gave me wrong information, making my stay completely pointless. I spent a week and a half in a place that just didn’t have what I needed. Some of my belongings went missing, and I almost lost my chance at getting an apartment that I really needed. When I finally got out, my car wouldn’t run right after sitting in the parking lot for two and a half hours away from the hospital. Everything felt like a huge setback.

Payment history stays outdated. HCA Parallon handles this. Information is often wrong. They call despite clear requests to stop. I made my payments. If I could rate them lower than a star, I would. It’s frustrating since I work with both groups regularly.