Spruce - HIPAA-compliant healthcare communication

Spruce is a premier platform facilitating HIPAA-compliant communication and care outside of traditional clinical environments. Whether it's calling, texting, faxing, secure messaging, or video chatting, all these features are integrated into one secure application with a unified team inbox. Tailored for healthcare professionals and their patients, Spruce enhances your clinical workflow with powerful, user-friendly tools aimed at team collaboration, panel management, telehealth services, business phone capabilities, and automated custom communications.

ABOUT CHARGE

• Healthcare Professionals: Begin your free 14-day trial today—no credit card required.

• Patients: Spruce remains completely free. Download the app to connect securely with your healthcare team for messaging and telehealth services.

SPRUCE FOR HEALTHCARE PROFESSIONALS

• Obtain new phone and fax numbers, or bring over your current lines

• Comprehensive mobile and desktop applications

• Built-in compliance features: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logs for message interactions

• Enhanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription services, VoIP, and number sharing

• Messaging and faxing capabilities: Secure individual and group messaging, two-way SMS, and secure two-way eFax

• Telehealth functionality: Secure video calls, alongside adaptive clinical questionnaires for patient intake and screening

• After-hours operations: Automated scheduling adjusts your phone system and messaging to align with your business hours

• Automation features: Save messages for later use, schedule future message deliveries, and set up automatic responses for common inquiries

• Panel management: Tagging of contacts and conversations, uploading patient lists, advanced search options, bulk messaging, and customized inbox setups with communication routing for each team member

• Team collaboration functionalities: Secure team chats, shared inboxes, internal notes, and @-paging integrate the elements of modern teamwork within the healthcare field

• And more…!

SPRUCE FOR PATIENTS

• Access a secure, free patient app on both mobile and desktop platforms

• Receive video calls from your healthcare providers

• Exchange secure messages, including image sharing

• Get notifications for any new activity

KEY FEATURES

Unified Communication: secure messaging, SMS, video, e-fax, voicemail transcription—all in one HIPAA-safe hub.

Modern Telemedicine: instant video visits, pre-visit questionnaires, digital payments, workflow automation.

Care Coordination: team chat, shared inbox, private notes, paging, referral sharing.

Healthcare Phone System: professional lines, smart call routing, phone trees, e-fax, per-provider numbers.

Request an invitation from your healthcare team to connect on Spruce. If they haven’t joined yet, encourage them to sign up today!