K Health - 24/7 Virtual Medical Care

ACCESS HIGH-QUALITY MEDICAL CARE 24/7 FROM YOUR PHONE. NO INSURANCE NECESSARY.

Receive the medical attention you require from certified practitioners without needing to visit a clinic. Professionals on the K Health platform are equipped to address numerous health issues, ranging from anxiety to urinary tract infections, and can prescribe medications to help you recover more swiftly.

At K Health, we leverage cutting-edge artificial intelligence to enhance and personalize healthcare services. You can try our service for free by assessing your symptoms: Our system will analyze your situation against millions of actual patient data and provide insights on how similar cases were diagnosed and treated.*

Following that, you can engage in a chat with a healthcare provider to receive the assistance you need. Select from unlimited visits at just $49/month**, a one-time virtual consultation for $73, or pay $449 for an entire year of unlimited access (offering a savings of $139).

With the K Health app, you have the ability to:

-Access clinically-validated information regarding your symptoms derived from the same AI utilized by your provider to enable informed medical decisions

-Communicate with a healthcare provider about urgent health concerns anytime via text and video

-Schedule virtual appointments with a provider who can help manage (and prevent) chronic diseases such as hypertension, diabetes, high cholesterol, and others

-Order generic prescription medications delivered directly to your home, enhancing convenience and cost-efficiency

-Keep track of lab orders, medication schedules, and specialist referrals

CONDITIONS WE TREAT

Urgent care:

-Colds and flu

-Stomach discomfort and pain

-UTIs

-Headaches and migraines

-Dental discomfort

-Skin rashes

Chronic care:

-Weight management

-Anxiety and depression

-Hypertension

-High cholesterol

-Type 2 diabetes

-Acid reflux

...along with hundreds of other conditions

*Results from the Symptom Checker do not constitute medical advice or a diagnosis, but you can consult with a healthcare provider on the K Health platform for accurate diagnosis and treatment.

**Charged quarterly following the initial month

How do I cancel my membership?

Answer

If you need to cancel your account, log into your account in the app and select the Profile tab on the lower right corner of the screen. You should see a Membership option in your account settings:

Scroll to the bottom of the screen and you can select the option to cancel your membership:

Your plan will cancel automatically at the end of the paid period.

In which states are the doctors available?

Answer

K Health offerings are currently available in all 48 continental US states (not in Alaska or Hawaii). 

How do I access treatment for mental health?

Answer

To get started, please select Improve mental health from the Home menu:

You'll be prompted to complete a brief survey before consulting with a doctor. If you've used our Mental Health service before, this option will return you to the place where you last left off.

Can your doctors write a sick note or complete another specific document for me?

Answer

After a visit has been completed, our doctors are able to generate a note within the chat that explains that you were evaluated on our platform and the date that you were evaluated on.

We cannot provide any documentation outside of a copy of a patient’s health record (EHR/EMR) and a standard doctor’s note for Urgent Care or Behavioral Health. Examples of documentation requests that we cannot provide include: 

FMLA

Return to work/school notes

Disability paperwork

Emotional Support Animal

Work Accommodations

If our KMDs provide a note, the note will be written for the date the patient has connected for care. We also cannot alter our standard doctors note.

How AI tools could help break language barriers

As the excitement over artificial intelligence-driven tools builds, some health systems are looking to expand their use to improve communication with patients who don't speak English.

Cedars-Sinai Launches Virtual Healthcare for Children and Spanish Speakers

Cedars-Sinai Connect Expands Virtual Healthcare Services After Initial Success Treating Thousands of California Adults

Cedars-Sinai is expanding virtual healthcare for children and Spanish speakers in California through its mobile app Cedars-Sinai Connect, a fast-growing online option that allows patients to quickly access top healthcare professionals for acute, chronic and preventive care.

Parents of children 3 to 17 years old can now access Cedars-Sinai healthcare providers for urgent issues, including cough, cold, flu or rash.

Parents can choose on-demand visits 24/7 or a scheduled visit 7 a.m.-9 p.m. on weekdays and 8 a.m.-4 p.m. on weekends for their sick child.

A child’s existing pediatrician is kept in the loop through the Cedars-Sinai electronic health record.

Spanish-speaking adults and parents of children 3 and older can now choose a Spanish-language app experience.

Spanish-speaking healthcare providers are available for scheduled visits 7 a.m.-9 p.m. on weekdays and 8 a.m.-4 p.m. on weekends.

Translators can support patients seeking on-demand care 24/7 if a Spanish-speaking provider is not available.

Spanish-speaking adults can access primary care in their preferred language to manage chronic conditions, such as high blood pressure, anxiety, depression and obesity.

“Cedars-Sinai Connect has already helped thousands of new and existing patients easily access the high-quality care for which Cedars-Sinai is known, from home,” said Jill Martin, executive vice president of Cedars-Sinai Medical Network. “The platform is helping us extend that opportunity to even more people throughout California who are coming to Cedars-Sinai for convenient acute or chronic care. These patients also gain access to our broad network of specialists through referrals when appropriate.”

The virtual care option now gives children and Spanish-speaking patients convenient access to Cedars-Sinai expertise. Photo by K Health.

The new care options for children and Spanish speakers build on Cedars-Sinai Connect’s initial success. Since the platform launched in fall 2023, it has helped more than 8,000 patients from San Diego to Sacramento access Cedars-Sinai care through more than 10,500 virtual visits.

“Patients have come to rely on Cedars-Sinai Connect as a convenient way to access Cedars-Sinai expert care and a comprehensive primary care experience,” said Caroline Goldzweig, MD, chief medical officer of Cedars-Sinai Medical Network. “Our unique hybrid model not only offers high-quality virtual care, but it is fully integrated into a top-tier academic health system, making it easier to coordinate care and share a patient’s health records with all of their providers.” 

Cedars-Sinai Connect harnesses AI technology developed by K Health to reduce administrative burdens such as data entry, freeing doctors to focus more time on patient care. K Health helps patients manage their acute, chronic and preventive care needs through its platform that harnesses medical knowledge and real patient experiences.

“Cedars-Sinai Connect is one of the first integrated clinical care apps of its kind that is successfully using technology and care model innovation to address significant pain points—particularly access and quality—in healthcare in the U.S.,” said Ran Shaul, co-founder and chief product officer of K Health. “By combining K Health’s virtual care model with Cedars-Sinai’s high-quality clinical care, our partnership gives Cedars-Sinai greater digital capability while expanding access to expert care across California.”

Martin added that with pediatric care and Spanish-speaking doctors now available, “Cedars-Sinai Connect is furthering our collective goals of tying together in-person and virtual care, reducing wait times and addressing primary care needs for as many Californians as possible, helping Cedars-Sinai advance health equity.” 

Read more on the Cedars-Sinai Blog: Women’s Heart Health | The Virtues of a Virtual Second Opinion