my moldcell - Account management app

Managing your account has never been simpler! The My Moldcell application enables you to:

a) check your account balance, current tariff plan, active options, services, and service packages;

b) review the volume of utilized services and refill frequency;

c) view your account statement;

d) recharge any Moldcell number using a bank card;

e) modify your current tariff plan;

f) activate additional options and packages;

g) turn services on and off;

h) find answers to commonly asked questions;

i) stay updated with the latest news and offers from Moldcell;

j) connect with a Customer Care Service representative.

To utilize the My Moldcell application:

1.Download the app and set it up on your smartphone.

2.Register on the initial page by entering your Moldcell phone number and the access password that will be sent to you via SMS.

Note:

- The My Moldcell application is available for Cartelă, Abonament, and Internet ca lumea Moldcell subscribers.

- The application is free of charge; however, subscribers may incur data charges while downloading the app, accessing external links, or using it while roaming.

About Us

Moldcell is a mobile operator in the Republic of Moldova, promoting innovations and a wide range of tariff plans, high-quality products and services through its extensive network of stores throughout the country, as well as through the online store Moldcell eShop.

Moldcell is a direct foreign investment, it has been present on the market of the Republic of Moldova for over 21 years, and since March 25, 2020, it is part of the CG Corp Global Group.

But let's see how Moldcell has evolved every year since its foundation:

2012 – 2014

The first 4G operator In 2012, Moldcell was the first to launch 4G technology. Meanwhile, Moldcell Unplugged became a real treasure – acoustic concerts invite viewers to relax on purple pillows and listen to quality music by domestic and invited performers from abroad.

Leader in number portability 2013 is the year of number portability. Moldcell became known to everyone as "Born in Moldova" for all "ours". Thanks to the unprecedented offer "Nelimitat 160" three times more subscribers switched to Moldcell than to other operators. We remain leaders in number portability now.

Mobile ID – Mobile Signature After the launch of Mobile Signature, we presented the project of the first successful cooperation between the state and private business in the field of mobile identity at the meeting of directors of the World Association of GSM Operators in Rio de Janeiro, as a result of which the Government of the Republic of Moldova received the “Best mGovernment” award.

2015 – 2018

The era of mobile applications We launch super applications – Moldcell TV, Safe Kids, BiP – the only application that allows you to call from abroad from the minutes in the subscription, My Moldcell, which entered the top ten most downloaded applications in Moldova just a few days after its launch.

YOU "Freedom to be yourself" 2017-2018 were successful: from the launch of the YOU subscription, the LP concert, the Regional Subscription, the new loyalty program to the presentation of the new Virtual PBX service for Innovative Business. During just one year, 25 new Moldcell centers were opened

Internet Without Worries In 2018, we are launching a national educational project #InternetWithoutWorries, consisting of practical and free seminars on online safety for parents and children. By the end of the year, at the request of institutions and parents, seminars were organized for hundreds of parents and children from 10 different cities.

2019

New online store We are launching an updated version of the online store, and all the new products are presented in the Moldcell Unbox project. Even more applications are appearing: My Moldcell Business, M-Security, Super Quiz. Moldcell applications and social networks are available for free in the most advantageous subscription for young people - app2You.

The First Moldovan Cyber Sports Championship In May, we are organizing the first Moldovan cyber sports championship in the Dota 2 game. At the same time, the Internet Without Worries project is growing and developing, thousands of children and parents have been trained, which resulted in a well-deserved award - the Brand 2018 award in the Social Responsibility category.

New services, new Moldcell centers We are launching a new You+ subscription with significant improvements, and the new Regional Subscription 80 and Offer 80 are winning the hearts of customers thanks to the generous number of included services. This year we are getting even closer to customers by opening 8 new Moldcell centers.

2020

The First E-Sports League in Moldova Moldcell launches the first E-Sports League in Moldova and organizes the first CSGO championship in the league. We also launch the concept of "responsible gaming" and explain to parents what e-sports is with a special guide.

New Beginning On March 25, CG Cell Technologies DAC, a wholly owned subsidiary of CG Corp Global, officially becomes the new owner and shareholder of Moldcell.

#EverythingWillBeOkay Since March 16, Moldcell centers are closed due to the pandemic, and we are reorganizing our activities, focusing on online. We announce a series of projects to support doctors, clients, patients, teachers and children. Together, we have quickly adapted to the changes and know that #EverythingWillBeOkay.

2021

The first year in the CG Corp Globa family It has been a year since Moldcell became part of the global holding CG Corp Global, inspiring us with its determination, courage to reach new heights, as well as a deep philosophy based on the principle of Business with a human face.

Today, Moldcell’s belonging to the international conglomerate CG Corp Global is reflected in the updated logo of Moldcell.

The first year of integrated online experience

eSIM is an innovative technology that Moldcell was the first and only to launch in Moldova. eSIM is a digital SIM card that cannot be lost, freeing us from the need to insert physical cards into the phone, revealing the full potential of the latest smartphone models.

The online store Moldcell eshop , operating 24/7, has been providing the entire population of the country with mobile communication services since the beginning of the lockdown, offering a full range of services, products, devices and promotions that can be ordered with delivery to any corner of the country.

The My Moldcell application , being in the top in terms of downloads in Moldova, has crossed the threshold of half a million users, has rediscovered the feeling of independence from independent control and administration of the number and is a platform of prime necessity for Moldcell customers.

M-DOC is an innovative service, first introduced in Moldova by Moldcell, which allows signing documents and contracts electronically from a computer or mobile phone using a mobile signature. M-DOC is a real breakthrough for the Moldovan business environment, which only a few countries in the world can boast of.

The first tariff plans that can be connected 100% online

NEXT Subscription is an innovative and revolutionary tariff plan, which by definition represents the next level of freedom of choice. Being the first tariff plan of this format, NEXT Subscription allows subscribers to decide and independently determine the number of included services every month depending on their needs.

e-Subscription is the first and only completely digital, extremely advantageous tariff plan that can be activated independently by signing a contract in the My Moldcell application itself, easily and simply. Any eAbonement subscriber receives an impressive amount of minutes and included Internet traffic monthly for 12 months.

#1 in Number Portability , for more than 7 years since the launch of the number portability service in the Republic of Moldova, most customers switch to Moldcell.

First year moldcellPLUS – fixed Internet + TV servicesNew shareholders, new forces, investments and strategy have launched a new business line, which is only gaining momentum, but has already confidently fit into the Moldcell service line - Moldcell PLUS - home Internet + TV.

This will allow Moldcell to provide complementary services - the existing mobile Internet and telephony services are complemented by fixed Internet and TV services. The entire Moldcell PLUS infrastructure is built from scratch, using the latest high-end equipment, which ensures the highest quality of Internet and TV.

The first year of Moldcell Foundation activity Launched in 2020, the Moldcell Foundation is a platform that brings together all initiatives and projects in the field of social and corporate responsibility of Moldcell. The retrospective of the still short period of the foundation's activity includes a significant contribution to the consolidation of efforts to combat the pandemic, cooperation with the Association of Companies from the Creative Industry of Moldova in the direction of expanding opportunities in the field of digital education at the ARTCOR Center, as well as the signing of a Cooperation Agreement with the United Nations Population Fund, aimed at integrating the elderly and the elderly into the field of Internet and digital technologies with the help of young volunteers.

#1 in Sustainable Development Goals Moldcell became the first company in our country to officially commit to supporting the UN Sustainable Development Goals, signing a Memorandum of Understanding with the UN on supporting and promoting the UN Sustainable Development Goals.