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My M1+ - M1 services management & bill tracking

Stay on top of your M1 services with a personalized dashboard, easy billing, & exclusive offers at your fingertips!

My M1+
  • 44.0.1 Version
  • 1.1 Score
  • 251K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (77.93 MB)
Old Versions
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CONS

Frequent crashes and app freezing

Difficulty logging in due to OTP issues

Inconsistent user experience across devices

Limited accessibility for multiple account management

Frustrating update prompts without improvements

No desktop access for bill payments or account management

Slow performance and lagging response times

Poor integration of functions, leading to confusion

The M1+ app is a custom application designed to manage your M1 services according to your preferences.

Dashboard for Quick Access

- Monitor your usage to steer clear of unexpected charges

- Stay updated on billing with key information presented on the

dashboard

- A quick overview of our latest promotions and offers

Simplified Billing

- Pay your bill conveniently using a credit or debit card in just a few taps

- Save your card information for fast and effortless bill payments

By downloading this application, you acknowledge your agreement to the M1 App Terms and Conditions as well as the Data Protection Policy associated with it.

Fibre Broadband FAQs

Account

How do I check my recontract eligibility?

You can check your recontract eligibility via the M1+ App.

I'm an existing M1 Home Broadband customer. Can I upgrade to higher speed Fibre Broadband?

You can recontract to a higher speed fibre broadband plan as long as you meet the eligibility requirements for recontracting.

Add on

How do I activate my add-on?

You can activate your add-ons via the M1+ App.

What add-ons are available?

You can check the available add-ons via the M1+ App.

2.5Gbps Plan

What is the difference between our existing 2Gbps and new 2.5Gbps plan?

The 2.5Gbps plan provides a true download speed of up to 2.5Gbps and upload speeds of up to 1.25Gbps.

What is the typical download speed for 2.5Gbps?

Please refer to the Typical Speeds page on our website.

Does the 2.5Gbps plan come with any router?

We offer multiple router options for you. Please refer to Home Broadband Deals Promotion Singapore | M1.

Why aren't all routers available for the 2.5Gbps plan?

To ensure an optimal experience, M1 continuously seeks out the best-value routers that are most suitable for our plans.

How many ONT ports are available with the 2.5Gbps plan?

The 2.5Gbps plan includes one ONT port capable of 2.5Gbps.

What is the ONT model for the 2.5Gbps plan? Is it the same as the 1Gbps plan?

No, the ONT model for the 2.5Gbps plan is different from the one used for the 1Gbps plan. The 2.5Gbps plan includes the Huawei HG8240N ONT.

I am an existing customer on 1Gbps recontracting to 2.5Gbps. Do I need a new ONT?

Yes, upgrading to a new ONT and router is essential to enjoy speeds up to 2.5Gbps. Our team will contact you to schedule an ONT installation appointment after the recontract process is complete.

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Tags
Communication
Information
  • Version44.0.1
  • UpdateAug 19, 2025
  • DeveloperM1 Limited
  • CategoryCommunication
  • Requires AndroidAndroid 7.0+
  • Downloads251K+
  • Package Namesg.com.m1.sunshine
  • Signatured07410b59963ac7be1134b8b6f04b79d
  • Available on
  • ReportFlag as inappropriate
Old Versions
All Versions
Similar App
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User Reviews
1.1 7 Reviews
5
4
3
2
1
  • Choon Tee Chin
    Choon Tee Chin

    The app takes forever to load when opening. Updated on December 10. Uninstalled and reinstalled the app. Laggy performance continues. Wondering why the app is getting worse. As of April 16, it still takes ages to even reach the main page. So many issues pop up after updates. On June 16, the app remains just as frustrating as ever.

  • Robin Wei
    Robin Wei

    This move by M1 feels terrible. I liked the old system. I could settle my bills using my PC, much easier than typing on a smartphone. Then they switched me to a "bespoke" plan. My roaming data passport changed from a one-month fixed plan to a monthly recurring one. It seems like they're trying to charge me more. When I looked for options to cancel the data passport in the new app, nothing was there. If this doesn't get resolved, I'm switching to another telco.

  • Henry Lai
    Henry Lai

    The app works well most of the time. Sometimes, it just won’t open. Reinstalling helps, but that’s a hassle. It would be great to get a fix for the bug.

  • Crystals Quartzblink
    Crystals Quartzblink

    Working feels great after the reinstall. Fingers crossed it stays this way for a long time. No more frequent reinstalling, please!

  • Stitch Zhuang
    Stitch Zhuang

    This app causes so many frustrations. I have to check my phone bill here when I'd much rather do it on my PC. The experience keeps getting worse. It won’t remember my login credentials, and each time, I face the hassle of a one-time password. Sometimes that OTP doesn’t even arrive. Someone should seriously look into testing this app for usability. A simple return to a basic PC web interface would be a game changer.

  • Kian Yong Phua
    Kian Yong Phua

    This app is frustrating. It either takes ages to open or just shows a blank white page. Suggestions like reinstalling or clearing the cache don't help. I’ve tried all that already. The old version worked perfectly fine. The bill view is overly simplified, making it almost useless. I want to pay my bills, but most of the time, the app won’t even open. Why make changes if they only make things worse?

  • Crystal ö Bünny
    Crystal ö Bünny

    This app drives me crazy! It hangs constantly and takes forever to load with every tap. It feels like I’m back on a dial-up modem from the past. I’ve uninstalled and reinstalled it three times. No change. I even tried it on another Android device, but the same annoying lag persists! The worst part? The M1 website won’t let me make any changes to my plan either. It makes no sense to use this app when it keeps freezing up. I can’t wrap my head around why I pay monthly for a product that doesn’t work as it should and doesn’t let me do anything I need.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: My M1+
  • Package Name: sg.com.m1.sunshine
  • Signature: d07410b59963ac7be1134b8b6f04b79d