My Etisalat AFG - SIM management & bundles

As a prominent player in the global telecommunications sector, our mission is to ensure you remain connected through reliable mobile services. Etisalat Afghanistan, part of Etisalat UAE, commenced its operations in 2007 and has established itself as a key contributor to the transformation of Afghanistan’s telecommunication landscape, making it the preferred choice for many Afghans. With over 12,000 retail locations, we offer both postpaid and prepaid voice and data solutions across more than 34 provinces and over 200 districts. Additionally, we provide 3G connectivity in 21 provinces.

However, merely providing in-store prepaid and postpaid SIM services did not suffice. We needed to meet the high expectations set by Afghans for a leading telecommunication provider in the area. To enhance customer experience, we launched the “My Etisalat AFG” mobile application, introducing users to a variety of digital services. This innovative app enables users to manage SIM card functionalities conveniently from their homes.

With the "My Etisalat AFG" self-service mobile application, customers can shop for SIM cards online, purchase internet bundles within Afghanistan, activate call and SMS features, and more with just a single tap, anytime and anywhere.

What Features Are Available with the My Etisalat AFG Mobile Application?

The “My Etisalat AFG” app offers an array of outstanding capabilities:

Check your balance for both credit and data.

Recharge any registered accounts online.

Activate or deactivate services as needed.

Share data benefits: transfer data to friends and family members both locally and internationally.

Upgrade your mobile plan without visiting a store; you can complete this process online in seconds.

Manage multiple accounts: easily add family and friends’ Etisalat Afghanistan accounts, allowing for quick switching to activate different prepaid and postpaid packages.

Monitor data usage: keep track of your balance and active services. Monitor calls, SMS, and data usage to stay within budget.

Purchase internet and talk time bundles: visit the “Etisalat Shop” to buy SMS packages of various durations, voice calling options, international minutes, and roaming data packages, in addition to Etisalat AFG Mukammal bundles.

Access value-added services: the “Etisalat Shop” provides a selection of value-added services that can be bought online, including call-back ringtones, entertainment content, IVR services, and updates on sports (football and cricket).

Customize your bundle: create tailored bundles by choosing from daily or monthly data plans, OnNet and OffNet voice offerings, SMS bundles, and international calling options.

View local, international, and roaming calling rates: gather insights about our prepaid and postpaid calling packages like Mubarak, Mumtaz, Elite, among others.

Take advantage of various voice, SMS, and internet package deals.

Connect with our team anytime: for questions or concerns, our customer service representatives are available for calls or live chats to address any network issues related to 3G & 4G connections, signal strength, and call interruptions.

Experience the convenience of Etisalat services and accomplish tasks online using My Etisalat App. Download our app today on your Android device to register for phone numbers (prepaid & postpaid SIM cards), discover premium internet package offers, acquire minutes and data bundles, activate SMS packages, create personalized bundles, check available balances, monitor data usage, manage accounts for friends and family, and much more.

Empowering Connectivity in the Palm of Your Hand: My Etisalat AFG Redefines Telecom Convenience

As an Etisalat Afghanistan user navigating the challenges of staying connected in a dynamic environment, the My Etisalat AFG app has become nothing short of a lifeline—a seamless fusion of utility and innovation that transforms telecom management from a chore into a frictionless experience. From the moment I downloaded the app, its intuitive design struck me: no labyrinthine menus or cryptic jargon, just a clean dashboard where balance checks, data top-ups, and family plan adjustments are mere taps away. Gone are the days of trekking to a retail outlet for SIM activations or package upgrades; now, whether I’m in Kabul’s bustling streets or a remote village with patchy 3G, I can recharge my prepaid account mid-call or gift data to a relative abroad—features that feel almost revolutionary in their practicality.

The app’s crown jewel is its granular control over connectivity. Crafting custom bundles—mixing daily data packs with OnNet call allowances for work, or international roaming credits for family in the UAE—has saved me countless AFN and headaches. The real-time usage tracker became my budgeting ally, alerting me before I overshot limits, while the multi-account management let me juggle my children’s school SIMs and my elderly parents’ postpaid plans without breaking a sweat. During a recent network hiccup, the in-app live chat connected me to a support agent within minutes, resolving a signal issue faster than I could brew my morning chai. Even the “Etisalat Shop” surprised me—its value-added services, like cricket score updates and localized entertainment content, added a dash of delight to mundane top-ups.

What truly sets My Etisalat AFG apart is its empathy for Afghanistan’s unique needs. The ability to share data across provinces, where connectivity can be uneven, fosters community support, while transparent rate listings for international calls (a lifeline for diaspora families) eliminate bill shock. For a nation rebuilding its digital infrastructure, this app isn’t just a tool—it’s a bridge to reliability, empowering users to navigate connectivity on their terms. Whether you’re a business owner optimizing plans for remote teams or a student streaming lectures on a tight budget, My Etisalat AFG delivers telecom autonomy with unmatched polish. In a landscape where trust is earned, this app doesn’t just meet expectations—it exceeds them, one tap at a time.