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miCita preiva - Appointment scheduling & management

Easily request & manage appointments with family doctors & nurses, all while keeping your favorites at your fingertips.

miCita preiva
  • 3.11.00 Version
  • 2.7 Score
  • 563K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (29.64 MB)
Old Versions
miCita preiva miCita preiva miCita preiva miCita preiva
CONS

Frequent "Invalid Parameter" errors

Inability to confirm appointments after upgrade

Scanner and code reader malfunctions

Lack of language options in the app settings

Missing appointments booked via phone or in-person

Confusing navigation for deleting appointments

App doesn't sync with device calendar

Update led to data loss and login issues

Ineffective communication from support regarding problems

About the app

An appointment management app developed by the Primary Care of Servicio Canario de la Salud.

This app enables users to book, view, and cancel appointments with their family physician and nursing staff.

It also offers a feature to save preferred contacts for more convenient appointment management.

The app does not gather any sensitive personal information.

User data is not retained by the application.

No registration is needed, but users must possess an Individual Health Card issued by Servicio Canario de la Salud.

Frequently Asked Questions

1. Who has access?

Those citizens who hold the CIP (Personal Identification Code) on their individual health card.

2. Can appointments be made for all health center professionals?

In the current version, it is possible to request appointments with the Medical and Nursing professionals to whom the user is assigned. In other words, appointments can only be made with their Doctor and Nurse, and only for REQUEST appointments.

3. Can I view all my appointments at the health center?

The current version displays all pending Primary Care appointments the user has scheduled. In other words, it allows users to view all pending appointments for Primary Care professionals at the health centers.

4. Can I cancel appointments with my doctor or nurse?

It is possible to cancel an appointment with your doctor and/or nurse, which was recorded from the Canary Islands Health Service's Appointment page or at the health center.

5. Can I cancel pending appointments with other Primary Care professionals scheduled at the health center?

It is possible to cancel an appointment with your doctor and/or nurse, which was recorded from the Canary Islands Health Service's Appointment page or at the health center, as well as pending appointments scheduled for other Primary Care professionals at the health center.

6. Can I view all specialist or test appointments?

Users can view pending specialist appointments or tests requested through their health center, showing the specialty/test, date, and time.

7. Can I cancel appointments with a specialist or for tests?

This is not currently possible, but users can manage this through their health center.

What's new

Internal application improvements

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Tags
Information
  • Version3.11.00
  • UpdateApr 14, 2025
  • DeveloperGobierno de Canarias
  • CategoryMedical
  • Requires AndroidAndroid 10+
  • Downloads563K+
  • Package Nameorg.gobiernodecanarias.sanidad.scs.citapreviasmart
  • Signature4c15098306eb07c5944598099a2ff207
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
2.7 6 Reviews
5
4
3
2
1
  • Rafael González V.
    Rafael González V.

    La antigua app funcionaba bien. Hicieron una actualización y perdí toda mi información. Ahora no puedo entrar porque dice que no hay conexión.

  • Hulda Sigfúsdóttir
    Hulda Sigfúsdóttir

    Frustration levels run high with both the app and the General Practitioners at Salud. The app is confusing, slow to load, and crashes unexpectedly. Trying to book an appointment feels like solving a puzzle. The General Practitioners add to the stress. Long wait times plague the office. Once inside, they rush through appointments, leaving little room for questions. Feeling unheard and anxious amplifies the experience. Both leave people longing for better care and support.

  • Feremusu Thoronka
    Feremusu Thoronka

    Frustration sets in with every attempt to confirm an appointment. "Invalid Parameter" flashes on the screen despite trying different languages like Spanish and German, plus English. Two weeks have passed since I first reported this issue without any progress. Today I dedicated over an hour, navigating through various appointments, even looking two weeks ahead, but still faced the same error message. A system that once worked seamlessly now feels completely broken. A plea for assistance echoes loudly.

  • Lewis Whelan
    Lewis Whelan

    The application isn't functioning well. It doesn't allow users to schedule appointments. Instead, a pop-up prompts to call 012 directly. Despite updates, the same message about no available appointments appears. Now, the app also includes Spanish text. The frustration grows with each call made for an appointment. People just want to use the app for convenience, not to face hassles every time. This issue needs urgent attention and resolution.

  • Elaine B
    Elaine B

    Esta aplicación necesita una revisión. A veces funciona bien, pero a veces no. Es frustrante. Podrías probarla un poco más. Si sigue fallando, quizás sea mejor buscar opciones. La decisión es tuya.

  • els ss dz
    els ss dz

    Facing trouble booking appointments? Getting an "ERROR INVALID PARAMETER" message? You're not alone. The issue seems to pop up in version 4.7.0. It's frustrating when technology doesn't cooperate, especially when you need to schedule something important. Users are looking for solutions or workarounds to bypass this problem. Keep an eye out for updates that might fix the bug.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: miCita preiva
  • Package Name: org.gobiernodecanarias.sanidad.scs.citapreviasmart
  • Signature: 4c15098306eb07c5944598099a2ff207