Brasildental - Refund tracking & dentist locator

You can efficiently track your refund, find the nearest dentist to your area, utilize a digital version of your identification card, have a teleconsultation with an online dentist, access oral health advice, and review the available communication options.

Convenient Features：

- **Refund Tracking**: Users can efficiently track their refunds and stay informed of their progress.

- **Find a Nearby Dentist**: Through the app, users can find the nearest dentist for convenient treatment.

- **Electronic ID**: Users can use a digital ID card, eliminating the need to carry a physical card for quick and convenient access.

- **Online Consultation**: Users can consult with an online dentist remotely for professional oral health advice and treatment plans.

- **Health Advice**: Provides oral health advice to help users understand how to maintain good oral hygiene and prevent oral diseases.

- **Communication Channels**: Users can view available communication options to easily contact their dentist or customer service.

Usage Tips：

1. **Quickly Find a Dentist**

When using the "Find Nearby Dentists" function, enable your phone's location permissions. This allows you to accurately filter for the nearest, highly-rated clinics, and you can also narrow down your choices based on your insurance coverage.

2. **Efficient Use of Electronic ID Card**

Before your appointment, retrieve your electronic ID card in the app and save a screenshot to avoid network issues affecting presentation. Show it directly during your appointment, saving you the trouble of carrying a physical card.

3. **Smooth Online Consultation**

Before initiating a remote consultation, prepare your oral health concerns (such as the location and duration of pain) and relevant photos. A clear description of your symptoms allows the dentist to provide accurate advice more quickly. Basic consultations are free; for special treatment plans, check your insurance terms or contact customer service to confirm costs.

4. **Refund Tracking Tips**

After submitting a refund request, enable app notification permissions. You'll receive timely updates on the refund progress, eliminating the need for repeated manual checks.

Related Questions and Answers：

- **Q1: Is the Brasildental app free to download? **

- **A1**: Yes, the Brasildental app is free to download.

- **Q2: What operating systems does the app support? **

- **A2**: The Brasildental app is compatible with devices running Android 5.1 and above.

- **Q3: I'm not a beneficiary of the Brasildental dental plan. Can I use the app? **

- **A3**: No, the Brasildental app is designed specifically for Brasildental dental plan beneficiaries and is not available to non-beneficiaries.

- **Q4: How often is the app updated? **

- **A4**: The app's update frequency varies. For example, it was updated to version 4.8.30 on September 4, 2023, and to version 4.8.33 on November 15, 2023.

- **Q5: Is there an additional fee for using the Brasildental app for online consultations? **

- **A5**: Generally, basic online consultations within the app are included with your dental plan and are free of charge. However, specific details may vary depending on your plan terms. We recommend checking your plan details or contacting customer service.

- **Q6: Is the Brasildental app secure? **

- **A6**: The app encrypts data during transmission, and users can request data deletion, providing a certain level of data security.