Mi Vodafone - Manage Vodafone account

Don't miss out on the benefits of the My Vodafone App!!

- Did you know that in our Online Store you can find exclusive offers just for you? You can purchase your favorite smartphone, smart devices for your home, add lines to your contract, renew discounts and rates for your lines... and much more! 📱 ⌚ 💻 📺 🎮

- Plus, if your favorite devices are out of stock, we will notify you as soon as they are back in! 🔔

- Check the status of your orders at any time 🚛

- Enjoy all the promos and exclusive benefits for customers (discounts, giveaways...) within the App in the "For You" section. Also, you can participate every week in "Miércoyeees!" and win fantastic prizes! 🎁 🎉

- Need to know how much you'll pay on your next bill or review past invoices? You can download them and even make payments! Plus, request assistance if you don't understand a specific concept 📝

- Review all your contracted products and services (mobile lines, landline, fiber, TV) whenever you want from "My Products."

- Manage your subscriptions to extra services online such as Netflix, Max, Amazon Prime, Disney+, or Filmin... don't miss out on the best movie and series offer in the market! 🎬 and now also the best sports with DAZN!

- No need to physically go anywhere for top-ups, forget about it! Easily do it from My Vodafone, you can even schedule your top-ups to happen automatically each month with the "Easy Payment" service!

- Don't have doubts anymore... ask TOBi, our virtual assistant, and he will assist you with any query: orders, invoices... whatever it is! ❓

- Facing an issue? 🛠️ Don't panic... we have the solution! Just report it via the "Faults" section and follow the simple steps of the process for us to identify your needs and resolve your incident as soon as possible. Also, check its status at any time.

- Planning to travel? Check your rate in the country you're visiting and manage the Roaming of your lines from the app. ✈️

Summary of what each feature offers:

Personalized Offers: Access tailored deals on a variety of products and services, including smartphones, smartwatches, smart TVs, scooters, and more.

TOBi, the Virtual Assistant: Get assistance with queries related to Vodafone products, services, or billing. TOBi is designed to provide accurate information and support.

Data Consumption Monitoring: Check how much data you’ve used and ensure you won’t run out of gigabytes, especially if you're not on an Unlimited plan.

Products and Services Overview: View and manage your contracted services such as landline, mobile, fiber, and TV. You can also add new services easily.

Activate Extra Services: Enable additional services like HBO Spain, Amazon Prime, Filmin, or TIDAL to enjoy a wide range of entertainment options including series, movies, and music.

Network Speed Check: Assess the performance of your mobile network or WiFi to ensure it’s sufficient for HD video streaming or music streaming.

My Vodafone is for you:

- If you have a personal contract

- If you have a prepaid card

- If you have a freelancer or small business contract

If you don't fall into any of these customer types, you can manage all your services on our website: www.vodafone.es

Contact Vodafone:

We will do everything necessary to ensure your experience with Vodafone is the best it can be. If you need help, get in touch with us using TOBi through the app's chat.

- TOBi via WhatsApp (607 100 100)

Stay tuned to always have the latest version! We are improving thanks to you!

👉 Shall we connect? 👈