LoungeMe - Lounge access & rewards

Welcome to the LoungeMe Experience

TAV Operations Services has developed LoungeMe, a mobile application designed to ensure travelers enjoy a seamless and comfortable journey, leveraging their extensive expertise in loyalty programs and lounge management.

Gain swift and effortless access to hundreds of lounges around the globe.

Select either a one-time entry or opt for one of our three membership tiers – Explorer, Traveler, or Voyager – tailored to meet your travel preferences. Benefit from exclusive rates and advantages all year round, whether you are an occasional, experienced, or frequent flyer.

Take advantage of promotions and accumulate points through engaging games, allowing you to unlock additional entries as you achieve victories.

Install our mobile app, explore various lounges, and check out their amenities. Choose your desired lounge, create your QR code, and swipe through for immediate entry.

FEATURES：

INSTANT ACCESS

Pick your lounge, generate your QR code and get it scanned for instant access.

PLAY GAMES

Discover LoungeMe’s entertaining world. Earn points, free entries, surprises and more.

PUSH NOTIFICATIONS

Stay up to date with new lounges, personalized campaigns and benefits.

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TAILORED ENTRY OPTIONS

Buy a single entry or choose from one of our membership plans to suit your travel needs.

RATE LOUNGES

Rate lounges, give feedback and gain more points.

SHARE WITH YOUR FRIENDS

Share a gift entry with your loved ones.

HOW TO USE：

1. **Download & Register**

Download the app for free from the app store, register with your email or Facebook account, and complete your profile.

2. **Choose Your Entry Method**

Purchase single lounge access as needed, or choose any of the Explorer, Traveler, or Voyager membership packages to enjoy exclusive year-round benefits.

3. **Get Your Entry Voucher**

Select your target airport lounge, generate a unique QR code within the app, and scan it for quick entry.

4. **Extra Activities**

Earn points by playing in-app games and redeem them for free entry opportunities; earn points by rating lounges and providing feedback, and even gift your access privileges to friends and family.

5. **Receive Notifications**

Enable push notifications to receive timely information on new lounge launches, personalized promotions, and more.

FAQS：

Q:What is LoungeMe?

A:LoungeMe allows you to purchase one time access or subscribe to an annual membership plan, to use airport lounges regardless of your elite status, lounge memberships or the class of your flight ticket. There are over 400 lounges available worldwide in Lounge Me app.

Q:How can I use LoungeMe?

A:You can download LoungeMe for free from App Store or Google Play and start looking for which lounges you have access to. Once you sign up with your E-mail address or Facebook account, you may easily purchase a single entry to a lounge or choose from the membership plans.

Q:How do I set up my profile?

A:You can create your profile by simply logging in with your Facebook account or signing up and filling out your information.

Q:Can I update my profile information?

A:You can update your personal information such as your contact number, name etc., but you will not be allowed to change your profile photo or email from the app. Please contact our call center for a one time photo update request.

Q:Can I get lounge access regardless of frequent flyer status or class of travel?

A:Yes, you can get your lounge access regardless of the class of your ticket and you are not required to have a frequent flyer status.