Lefant - Cleaning schedule & control

*The T series and M500 series are not yet available, but they will be soon.

[Cleaning Routine]

Access your cleaning tasks at any time, with a complete record of routines to ensure your area remains tidy.

[Remote Management]

No matter where you are, set up your cleaning schedule effortlessly and come back to a refreshed space.

[Quick Updates]

Easily update the firmware with a single click for an improved experience.

[Support]

Inbuilt support features assist you in addressing any issues that may arise. Feel confident purchasing our products, and we genuinely appreciate your support.

FAQs

What should I do if I have trouble logging in?

Please follow these instructions:
Check your login details. Your login username is the email address you used for registration.
If you have forgotten your password, please select the "Forgot your password?" option on the Sign In page. Complete the information regarding your registration details and select the "Reset your password" option. Please make sure that your web browser accepts cookies.
Our website may be undergoing system maintenance. If so, please wait 30 minutes and try again.
If you are still unable to access your account, you can contact our Customer Service Department and indicate the problem. We will assign a new password for you and you can change it once you log in.


What should I do if I want to add or remove the items in the cart?

Please sign into your account and select the shopping cart on the top right of the page. You will be able to view all of the items that are currently in the shopping cart. If you wish to delete an item from the cart, simply click on the "Remove" button next to the item. If you wish to change the quantity for any individual item, simply enter the new amount you want to purchase in the "Qty" column.

How do I change or cancel my order?

You may change or cancel your order before we deliver it to you. The simplest way to do so is by sending your order information and the intended product details to our email support@lefant.com.cn and we will handle the request in 2 working days.

What payment methods do you accept?

We accept the following payment options:
• Credit card including Visa, Mastercard, American Express and Discover
• PayPal

After making a payment, can I change my billing or shipping information?

Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service
Department as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.

How do I know if my payment has been received?

Once your payment has been received, we will send you a notification email to inform you about the order. You can also visit our store and log into your customer account to check the order status at any time. If we have received payment, the order status will show "Processing".

Why am I being asked to "Verify" my payment?

For your protection, your order is being processed by our payment verification team, this is a standard procedure to make sure all transactions made on our site are authorized and your future purchases will be processed in top priority.