HomeWAV - Inmate video visits & funds

Experience seamless video visits with inmates, manage funds easily, & connect with loved ones from home effortlessly.

1.1.3 Version
1.2 Score
583K+ Downloads
Free License
3+ Content Rating

Download Android APK (15.71 MB)

Old Versions

PROS

Ability to visit online and chat

Offers video visits with incarcerated loved ones

Convenient communication from home or on-the-go

Provides a visual connection during talks

Can send video messages

Generally easy to use once set up

Affordable compared to other services

Helps maintain relationships during incarceration

Positive impact on inmate's morale

CONS

High cost for services, especially in emergencies

Frequent technical issues (lag, audio problems, disconnections)

Glitchy and unreliable app performance

Complicated setup process and navigation

Limited options for messaging (no traditional letters)

Issues with receiving notifications and answering calls

Customer service response can be inadequate

Potential security vulnerabilities

Lack of clear payment records and refund processes

HomeWAV offers an affordable and groundbreaking solution for individuals held in Detention Facilities around the nation to connect with their family and friends from a home-like setting, eliminating the hassle of travel and appointment scheduling for facility visits.

Features of the HomeWAV Mobile App:

- If you are new to HomeWAV, you can create an account at no cost.

- For those returning, simply log in using your credentials.

- Approved visitors will have the ability to select the facility and add the inmate to their account.

- Monitor your available balance, and easily add or transfer funds.

- Update or modify your credit or debit card information effortlessly.

- Pay only for the minutes you actually use, avoiding any subscription plans or packages.

- After logging in, the inmate will be notified of your availability, allowing them to start a phone call, video call, or send a message (*subject to facility regulations).

- Visitors will receive an alert when the inmate is ready to connect.

- Schedule onsite visits with ease (*as permitted by the facility).

- No need for scheduling when it comes to remote video visits.

FAQ

How do I create an account?

For mobile users, please download the free HomeWAV mobile app via the app store. It is available for iOS and Android users.

In order to set up your account, you’ll need to upload a profile picture of yourself that is head-on, from the shoulders up, and with no filters or alterations to the image. You’ll also need to upload a clear, readable picture of your government-issued ID. Acceptable IDs include your license, state ID, or passport.

How can I add funds to my account?

Log into your HomeWAV account and click “Add ‘Talk to Me’ Funds.” Enter the number of dollars you want to add to your account and click “update.” Choose how you’d like to pay; we accept credit, debit, prepaid cards, cash, Venmo, PayPal, Apple Pay, and Google Pay.

How can I tell if my account has been approved?

Once your account has been approved by the detention facility, you will receive a notification every time your incarcerated loved one logs into a HomeWAV kiosk.

In most cases, your account will be reviewed within a 24-hour time period, and the review process typically doesn’t take more than two days. When you open the HomeWAV app or log in, your loved one will receive a notification that you are available, and they may initiate a video call.

For optimal performance, utilizing a WIFI connection and headsets is recommended.

Note: Availability may vary by facility, and charges for phone and video services differ.