GSRTC - Bus schedules & tickets

Introduction:

Gujarat State Road Transport Corporation is a transportation organization that offers bus services within Gujarat and neighboring states. It operates with 16 divisions, 129 Depots, 226 bus stations, and over 8000 buses.

GSRTC app caters to frequent users of Gujarat state transport for smooth travel experiences. This user-friendly application assists in accessing bus schedules and other relevant information for GSRTC customers.

It serves as a comprehensive platform for Gujarat residents who rely on GSRTC buses for commuting, providing access to bus timetables, fares, and related details.

The app enables users to track the status of buses operating from Gujarat roadways affiliate depots, view available buses between start and end points, check route specifics, and review fare information hassle-free.

Skip the long queues at bus stands for inquiries—this app is designed to provide convenient assistance.

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Download now to explore!

Stop Booking Timings:

Everyday Online and Mobile Booking will be stopped for day end process for half an hour between 23:50 to 00:20. Sorry for the inconvenience.

Child Fare Criteria:

A child of not more than five years of age shall not be reckoned.

A child of not more than twelve years of age shall be reckoned as one-half.

• Features:

- Includes contact numbers of all Gujarat Depots

- Detailed view of bus station timetables

- Information on upcoming stations from current location

- Ticket fare details

- Destination search option

- Easy-to-use interface

- Displays Bus Routes with distance details

- High speed even on slow networks

- Instant access to bus data

- Low app size to save memory

* શુભ યાત્રા ! *

• Share your feedback or suggestions through the app feedback form for assistance with any queries or concerns.

Cancellation Policy:

Refund claims shall be submitted by passengers (At Depots, By E-mail, At Division office or GSRTC toll free –Helpdesk or by complaints or grievance on refund (Gsrtc.in or By Mobile Application) within 30 days from the date of Journey.

If Passenger has not travelled, and bus departing late by more than 2 (two) hours or service partially operated or service not operated , full/partially refund will provided as per GSRTC rules.

Instructions to Avoid Fail Transaction:

It has been advised to E-Ticket Users to take care of following measures/points at the time of booking to avoid failure transaction

User should never press either forward or Back buttons during the transaction.

User should never refresh the page during the transaction.

Please ensure the reliable Internet Connectivity during entire transaction.

Ensure whole transaction should be completed within 15 minutes otherwise Seat might have got released.

For any FAILURE Transactions during E & M Booking (Amount debited from the bank account but Ticket no generated), Refund will be processed within 7 to 10 working days.

GSRTC provides the following special services:

Services to accomodate some major schedules of railway.

Services to major schedules of railway.

Festival services.

Services connecting to schools and colleges.

Services connecting to pilgrim places.

Metro Link Services.

Volvo Services.

Intercity Services.

Contract services - Buses are given out on contract basis to the public for the special occasions.

FAQs:

Q. Can I book Journey started bus or already In-transition buses?

A.Yes, you can book through Current Booking option in our Mobile Apps. Seats are not assured and Cancellation not allowed for current booking tickets.

Q. Can I Track my Bus and view on live Maps?

A. Yes, you can Track your bus through Track My Bus link and you can view exact location of your bus in map.

Q. Do I need to register a user account with GSRTC to book online (e-ticket)?

A. No, you can book as Guest User in all Booking modes.

Q. Does booking online (e-ticket) cost me more?

A. No, e-ticket booking does not include any additional charges. It will cost as much as you buy a reservation ticket from the counter.

Q. Does booking through mobile cost me more?

A. No, mobile booking does not include any additional charges. It’s a free service.

Q. Does booking at GSRTC franchisee (Agency) counters cost me more?

A. No! The fare remains same in GSRTC owned counters and franchisee counters.

Q. Is it mandatory to carry ID proof for e-ticket?

A. Yes. It is a compulsory to carry photo ID proof. Passenger is supposed to produce it at the time of boarding to conductor and to any authorized GSRTC staff during journey.

Q. What are the age criteria for child fare?

A. A child of not more than five years of age shall not be reckoned.

    A child of not more than twelve years of age shall be reckoned as one-half.