Farmashop - Instant delivery & rewards

Features:

• Your order will be delivered within an hour in designated regions.

• Earn pharmapoints for every purchase, which can be redeemed on any item! Each pharmapoint is equivalent to $1. Additionally, you can check your points balance and make transfers conveniently from one location.

• Take advantage of the discounts and perks available at all our pharmacies.

• Utilize our Keito scales, available at all locations, and access the information through the app.

Usage Process:

## I. Preparation: Registration and Login

1. Download the app and register your account with your phone number or email address.

2. After logging in, enter your delivery address to facilitate subsequent orders.

## II. Scenario 1: Purchase + 1-Hour Delivery

1. Search/select items (medicine, daily necessities, etc.) and add them to your cart.

2. Verify your address during checkout to ensure it's within the delivery range.

3. Select a payment method, check your progress in "My Orders," and wait for delivery.

## III. Scenario 2: Pharmapoints Management

1. Points are automatically credited to your account after purchase. Check your balance in the "Points Center."

2. To transfer points: Select "Point Transfer," enter the recipient's information, and submit.

3. To redeem points for cash: Select "Point Redemption" at checkout to redeem them for items.

## IV. Scenario 3: Using Keito Scale Data

1. Measure yourself at a Keito store using a Keito scale.

2. Open "Health Data" in the app to sync your weight/body fat data.

3. View historical data in the app to track your progress.

Target Audience:

1. **Users with emergency medication needs:** Located within the designated delivery area, users experiencing sudden illness or urgent medication needs can enjoy 1-hour express delivery to quickly obtain their medication.

2. **Frequent customers who value discounts:** Those who frequently purchase medications and daily necessities and wish to accumulate points (1 point = $1) for discounts and enjoy store-wide discounts to reduce daily expenses.

3. **People concerned with health data management:** Those who use the Keito body fat scale in-store and need to sync and check historical data such as weight/body fat through the app to track their health status.

4. **Those who prefer the convenience of online medication purchases:** Those who prefer to purchase medications and health supplements through the app in one stop, supporting multiple payment methods and allowing for real-time order tracking, saving time compared to offline shopping.

FAQs:

### 1. What is Farmashop?

**A**: Farmashop is a health service app launched by a Uruguayan pharmacy chain. It focuses on online shopping for medicines, health supplements, personal care products, and more. It also integrates features like point rewards and health data tracking, aiming to provide users with a convenient and affordable health consumption and management experience.

### 2. Where does the 1-hour express delivery service cover?

**A**: Currently, the 1-hour delivery service is only available in designated areas. The specific coverage area can be determined by entering the delivery address when placing an order, and the system will automatically determine eligibility. This service is primarily suitable for time-sensitive scenarios such as emergency medication purchases, significantly reducing wait times.

### 3. How do I earn and use Pharmapoints?

**A**:

- **Earning**: Points will automatically accumulate with each purchase, and the purchase amount and points will be converted according to the corresponding rules. - **Use**: One Pharmapoint is equivalent to $1 USD and can be redeemed directly for any item on the platform; select "Point Redemption" at checkout to redeem your points.

- **Manage**: Check your balance at any time in the in-app "Point Center." You can also transfer points across locations (e.g., different stores and accounts) for flexible use.

### 4. What exactly does "universal discounts across all pharmacies" mean?

**A**: Users don't need to distinguish between specific Farmashop pharmacies. Whether ordering online or offline, they can enjoy unified brand discounts and exclusive benefits. These benefits apply to all stores and product categories, eliminating the need to claim them separately or switch between stores.

### 5. In addition to the core functions, what other basic operations does the app support?

**A**: The app supports the entire online shopping process, including registration and login, product search and filtering, shopping cart management, multiple payment methods, and order status tracking. Additionally, the "My" page allows users to manage delivery addresses, view purchase history, and receive after-sales inquiries.