ApothekenApp - Pharmacy connections & management

Stay connected with your preferred pharmacy

Easily reserve medications for pickup at the pharmacy

always locate the closest emergency pharmacy and keep your medicine inventory updated within the app.

FEATURES：

- Select your preferred pharmacy and maintain communication through chat.

- Utilize the emergency pharmacy search feature to discover the nearest emergency service pharmacy anywhere in Germany.

- Access current promotions and discounts, and pre-order medications for collection at your favorite pharmacy or opt for delivery.

- Submit your prescriptions and electronic prescriptions to your nearby pharmacy for a simple ordering process.

- Schedule in-person or online appointments at your chosen pharmacy.

- Organize your medicine cabinet using the app and plan medication schedules for various individuals.

- Receive the latest health updates directly through the app.

GET STARTED：

Locate and save your preferred pharmacy while reserving medications for either pickup or delivery. 

Scan the barcode of your medications at home and record their expiration dates. This feature allows you to carry your medicine cabinet wherever you go. Set up reminders for medication intake and ensure you are alerted for your next dose.

USE TIPS：

1. **Emergency Pharmacy Search**

Use the emergency pharmacy search function directly, prioritizing those marked "24-hour." If the address or name is in German, use a translation app or follow the navigation. Most pharmacy staff can communicate in basic English.

2. **Easier Medication Ordering and Pickup**

Select your frequently used pharmacies, submit your paper/electronic prescription online, and schedule in-store pickup or delivery. Cancel appointments directly in "My Appointments." It's recommended to cancel 1-2 days in advance to avoid wasting pharmacy inventory.

3. **Family Medication Management**

Scan medication barcodes and enter expiration dates. Label medications for elderly people and children, set dosing frequencies and notes such as "take after meals" according to their needs, and enable reminders to avoid missing doses.

4. **Other Useful Features**

Follow in-app promotions to save money; communicate with pharmacies directly using the built-in chat function; schedule appointments for consultations online or in-store for greater flexibility.

FAQS：

1. **Q: I'm traveling in Germany and don't speak German. When using the app to find an emergency pharmacy, can I understand the key information? **

A: I can understand the core information. The emergency pharmacy search will display the location and opening hours (for example, "24 hours" will be marked with an icon or in English), but the address and pharmacy name may be in German. You can use a translation app to translate the address or simply follow the directions. Most emergency pharmacy staff can communicate in simple English.

2. **Q: What additional preparations are needed to transfer prescriptions for an elderly family member? **

A: Yes, but you will need to provide the elderly person's information. In addition to uploading a clear prescription (paper or electronic), you will also need to provide the elderly person's name and medical insurance card number (if covered by medical insurance). Some pharmacies may require your ID card to prove your relationship. It's best to contact the pharmacy through the app to confirm before transferring.

3. **Q: Can I set separate medication reminders for my elderly family member and children, given their different medication usage frequencies? **

A: Yes. When adding medications, mark the "Target User" (e.g., "Grandpa" or "Little Baby") and set the frequency for each. Elderly people can set it to "three times a day" (7 a.m., 12 p.m., etc.), while children can set it to "once every two days." You can also add notes like "take after meals."

4. **Q: If I want to cancel my medication reservation at the last minute after making it, will there be any impact? **

A: Yes, there's no limit on the number of times it can be canceled, and it won't affect subsequent orders. Click "Cancel" in "My Reservations." It's recommended to cancel 1-2 days in advance (especially for prescription medications) to avoid wasting pharmacy inventory. Occasional cancellations are fine, but frequent cancellations may prompt the pharmacy to confirm your request.

5. **Q: Do pharmacies in smaller German cities offer delivery? What are the costs and delivery times? **

A: It depends on the size of the pharmacy. Large chain pharmacies generally offer delivery, with a delivery fee of 3-5 euros (possibly free for orders above a certain amount) and delivery within 1-2 days. Smaller community pharmacies may only offer pickup or delivery for those with mobility issues. Check the details page when selecting a pharmacy or ask the pharmacy directly.