Dolly - Moving & delivery help

Dolly offers moving and delivery assistance tailored to your schedule, including same-day options. Receive aid for furniture transportation, large item relocations, labor support, and more from our trusted network of independent truck operators. Having facilitated the movement of over one million items, Dolly has established itself as a reputable name in the moving and delivery sector.

This service represents a quick, simple, and cost-effective solution for handling your residential moves, securing items from platforms like Craigslist, or arranging deliveries from retailers such as Lowe’s, Costco, and Big Lots.

You can leverage Dolly to connect with local moving and delivery services available throughout various regions in the U.S., including Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Hartford, Houston, Indianapolis, Kansas City, Los Angeles, Las Vegas, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New York City, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Providence, Raleigh-Durham, Richmond, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, St. Louis, Tampa, Washington, DC, and Wilmington, DE, with additional locations anticipated soon!

HOW IT WORKS:

1.Provide Your Information - Indicate when, where, and what type of assistance you require.

2.Receive Your Quote - Choose one or two Helpers and obtain an instant, guaranteed estimate.

3.Schedule Your Dolly - Get connected and arrange for a Helper within minutes.

4.Monitor and Communicate - Reach out to your Helper in real-time.

SERVICES:

• Retail Store Delivery: A more efficient and economical alternative to conventional store delivery services, without lengthy delivery windows.

• Small Apartment Moves: Ideal for those who prefer a DIY approach but need support with oversized items like beds, dressers, tables, couches, and others.

• Craigslist & OfferUp Pick-Ups: Don’t let public transit or a compact vehicle prevent you from snagging a great deal on Craigslist.

• Small Business Moves: Moving offices? Find the assistance you need to settle in quickly.

• Junk Removal: Locate a nearby Helper who can remove and dispose of your unwanted junk responsibly.

• Donation Drop-Off: Got items gathering dust? Helpers can also assist with donation runs.

WHY CHOOSE DOLLY:

• Simple - Dolly enables fast bookings that take only minutes. Never rent a truck again from traditional outlets!

• Budget-Friendly - Utilize the Dolly app today to receive a guaranteed quote before finalizing your booking—no hidden charges!

• Flexible - Tailor your booking to your availability; arrange for service today or next month—your choice!

• Reliable - All Dolly Helpers are independent contractors, thoroughly vetted and covered by commercial insurance policies.

Helpers are also available to assist with many household tasks requiring extra hands. Instead of burdening family or friends, simply book a Dolly to find a Helper who can manage furniture moving and removal, loading and unloading a moving truck, appliance transport, or any task suitable for two individuals to handle.

With a network of over 5,000 Helpers prepared to assist you with apartment transitions, Costco deliveries, furniture transport, donations, waste disposal, storage unit relocations, mattress removals, office relocations, and much more.

Additional services include: office relocations, residential moves, storage transitions, junk pickups, local moving solutions, retail delivery, furniture retrieval, same-day transports, heavy lifting assistance, and more.

Download the Dolly app today for all your moving and delivery needs.

We prioritize exceptional customer service and strive to exceed client expectations. Check out the reviews below to see what others say.

Dolly Enables DTC Retailer Rove Concepts to Expand into New Markets Quickly

At a Glance

Partner: Rove Concepts

Dolly’s Offering: Tailored, flexible solutions for oversized and bulk deliveries.

Impact on Rove Concepts: 31% increase in customer satisfaction; 93% five-star reviews.

Dolly’s Unique Advantage: Nationwide network of 15,000+ drivers, cutting-edge technology, and timing and capacity flexibility.

Based in the Pacific Northwest, Rove Concepts emerged over a decade ago, aspiring to redefine furniture delivery standards for its extensive clientele. They needed a partner to help provide line haul shipments to multiple markets using a combination of local warehousing partners and the filling and unloading of storage units. Rove also needed help with return logistics.

Today, Dolly provides faster and better delivery with dynamic batching and routing and provides returned orders back to the origin warehouse. Ha Pham, a logistics manager at Rove Concepts, notes Dolly’s adaptable and motivated team helps to provide a higher level of delivery service in some of its largest markets. In addition, Dolly’s far reach and ability to service multiple markets allows the company to provide “a consistent level of customer service to more areas with permanent dedicated delivery teams.”

Since partnering with Dolly, Rove Concepts’ customer satisfaction score is up 31% with 93% of customers giving five-star reviews. Are you looking for final-mile logistics with a modern experience your customer will love? Explore how other DTC brands are leveling up their delivery experience with Dolly.

Dolly’s QR code program explained

Who knew a global pandemic would lead to a renaissance in QR codes? What was once a dying marketing trend is now a part of our daily lives. From restaurant menus to Super Bowl commercials, your customers have been interacting with QR codes in one way or another,  which makes customer adoption simple.

QR codes are like barcodes, but instead of being used to scan items at the store, they are used to access information. They look like a pattern of black and white squares, and when you take a picture of the code with your smartphone, it takes you to a website.

What is Dolly’s QR solution for retailers?

This is the simplest way to start offering Dolly delivery to your retail customers with zero effort from your sales staff. Co-branded signs with QR codes can be placed around your store, offering same-day delivery on big and bulky items. 

As a Dolly partner, you’ll have access to an online store customized to your brand with QR codes leading to a custom co-branded Dolly page like this one for Extra Space Storage. Your store will include:

table tents

window decals

posters

tags

business cards

This makes it simple for you and your retail locations to restock if any of your items run low or if you would like to offer seasonal promotions. 

Once the QR codes are on display in your store, customers can scan them and set up their delivery in just a few clicks without having to engage with your employees. 

What type of business is this program great for?

Adding Dolly QR codes to your store is a great option if you have limited staffing resources and want customers to self-serve as much as possible. It’s also a great option if you are looking to implement list-mile big and bulky delivery quickly or would like to test your customers’ response to the program before diving into Dolly’s Lighthouse product or integrating Dolly into your online store through our Rest API.

Your customers will love Dolly:

It’s also worth noting that customers love quick delivery, and Dolly QR codes will help you deliver exactly that. Through a 2021 survey about Dolly retail offerings, our team discovered:

72% of customers stated that their Dolly experience positively impacted their impression of the store and that they were more likely to purchase from the retailer again.

13% of customers said they bought more than they planned because same-day delivery was available at the store. 

27% of customers said that would not have purchased their items at all if local delivery wasn’t available.

Details about Dolly’s delivery network:

You have huge items to deliver, and we have a huge network of drivers – it’s a perfect fit.