Bateriku.com - Car services & assistance

About the app:

The newly enhanced Bateriku.com mobile application offers a comprehensive car ownership experience to vehicle owners with just a few clicks.

Initially established as a physical service provider offering on-demand battery replacements directly to customers, this updated version is designed to expand the services offered by the Bateriku.com ecosystem beyond just battery replacement.

To date, Bateriku.com has successfully conducted around 500,000 battery replacements for those affected by the unfortunate #battkong incident through various sales channels including the mobile app, online booking, and social media platforms.

Currently, Bateriku.com stands out as the sole battery service provider that delivers nationwide after-sales support through its network of outlets.

While batteries continue to be central to the company's future strategies, Bateriku.com is also focused on innovating within the 'Breakdown' and 'Bengkel' markets.

This mobile application has been expertly developed by integrating 15 years of automotive experience with proprietary technology to establish a strong presence in the car ownership sector.

The app allows car owners to access on-demand battery replacement services, roadside assistance for flat tires and fuel shortages, as well as towing and lockout services.

Scheduling your desired service is easy and can be done in just a few simple steps: -

- Open the app and enter your vehicle details (car model and license plate)

- Select the service you require

- Indicate your location

- You will see details about our Bateriku Hero, including distance and estimated arrival time

- Payments can be made via online methods, cash, or e-wallets

- After your service is completed, you can rate and give feedback on the Bateriku Hero to help enhance your next experience

- Your invoice will be automatically saved in the mobile app

- Keep the app installed to qualify for our nationwide warranty

Core Services and Advantages:

1. Core Service Categories

- Battery Services: We offer a variety of battery brands, including Astra (a popular local brand, suitable for various vehicle types), GGR (for motorcycles), and BForty (cost-effective). We offer free delivery within 30 minutes, free testing, and installation. Battery compatibility and warranty information can be checked on the platform.

- Roadside Assistance: We offer towing, fueling, vehicle unlocking, and jump-starting services. We guarantee a 30-minute response and assistance, regardless of the user's location in Malaysia.

- Other Automotive Services: We offer tire repair and replacement, workshop services, and auto insurance processing, meeting all needs from emergency situations to routine maintenance.

2. Service Highlights

- Efficient Response: We guarantee that both battery delivery and roadside assistance will arrive within 30 minutes, addressing the user's frustration of being left stranded by sudden vehicle breakdowns and making it particularly suitable for emergency travel situations. - Convenient Omnichannel Operation: Orders can be placed and tracked through the official website or the Bateriku app. 24-hour service is available to assist with vehicle issues during late night and early morning hours.

- Transparent Guarantee: A clear service process and complaint feedback channel are available. Battery products are labeled with warranty policies, ensuring users have clear after-sales rights.

Bateriku's main battery products include:

1. **Astra**: Long-lasting battery life, resistant to Malaysian climate, top-rated locally, suitable for various vehicle types including sedans, SUVs, and MPVs.

2. **GGR**: High-performance output, long lifespan, specifically designed for motorcycles.

3. **BForty**: High cost-performance ratio, stable and reliable quality, suitable for various budget-conscious vehicle types.

FAQS:

Q:What types of batteries are offered, and what is the warranty?

A:Find the right battery for you from our selection of trusted, high-quality car battery brands! Choose from our in-house ASTRA car batteries, backed by a nationwide warranty of up to 18 months, or GGR Batteries by Bateriku.com – designed exclusively for motorcycles in Malaysia.

Q:What is Bateriku.com?

A:Bateriku.com is Malaysia's leading connected roadside assistance provider. Get on-demand car battery replacement, breakdown assistance, and a digital marketplace – all in one place.

Q:How do I contact Bateriku for its services and what are the available payment methods?

A:Place your order via our mobile app, website, or by contacting our 24/7 hotline at 011-1600 6008. Choose from cash, credit cards, e-wallets, mobile banking, or easy payment scheme – whichever works best for you!

Q:What to expect from our battery delivery service?

A:Free car battery delivery, inspection, and installation services – anytime, anywhere. Our technicians will arrive within 30 minutes, guaranteed.