GOBIS Suroboyo - Bus stop tracking & distance

GOBIS - The Transportation Department of Surabaya offers a no-cost application designed to track the movement and measure the distance between Suroboyo bus stops, compatible with Android devices. This app requires an internet connection (4G / 3G / 2G / EDGE or Wi-Fi) to deliver real-time data.

Reasons to choose Gobis - Transportation Surabaya:

COMPLIMENTARY: This app utilizes an internet connection (4G / 3G / 2G / EDGE or Wi-Fi) for monitoring bus stop movements and calculating distances without any subscription fees for users of Gobis - Transportation Department of Surabaya.

REAL-TIME MONITORING: It enables users to track the movement and ascertain the distance between Suroboyo's bus stops in real time.

EFFICIENT: Gobis - Transportation Department of Surabaya is lightweight and can be installed on smartphones, tablets, or Android phablets with lower specifications.

DETAILED INFORMATION: The application provides comprehensive details about the movement and distances related to Suroboyo bus stops.

PUBLIC INFORMATION SERVICE SATISFACTION

Surabaya Transportation Agency Public Satisfaction Survey for Semester I of 2025 Achieves Very Good Score. The Surabaya City Transportation Agency once again achieved impressive results in the Public Satisfaction Survey for Semester I of 2025. Based on the survey results of 1,323 respondents, the Surabaya Transportation Agency obtained a SKM score of 95.13, categorized as A, or Very Good. This achievement represents an increase from previous years, which were 94.38 in 2023 and 96.15 in 2024, both of which were also in the A category.

The survey was conducted to measure public satisfaction with the services provided by the Surabaya Transportation Agency, based on nine service elements. The average service element index achieved was 3.81, which includes:

Requirements: 3.9

Service Procedures: 3.80

Completion Time: 3.50

Cost/Tariff: 4.00

Service Product: 3.67

Implementer Competence: 3.83

Implementer Behavior: 3.83

Quality of Facilities and Infrastructure: 3.83

Complaint Handling: 3.86

The majority of respondents were secondary and higher education graduates, consisting of 1,000 high school graduates, 281 bachelor's degrees, 23 diploma-III graduates, and 19 master's degrees. This improved score reflects the Surabaya Transportation Agency's commitment to providing excellent, responsive, and inclusive public services. These results also serve as evaluation material and encouragement to continuously improve service quality in the future.

Surabaya develops GoBis application to monitor Suroboyo Bus 

The Surabaya Transportation Agency in East Java has launched a new smartphone application called GoBis as part of its efforts to improve commuters’ experience with the provincial capital’s public transportation network.

He went on to say that the app already included Suroboyo Bus routes, maps and estimated arrival times at bus stops. The GoBis app also displays information on intercity intra-provincial (AKDP) transportation and interprovincial (AKAP) transportation, as well as the public microbus, or Lyn.

The Surabaya administration recently added 10 new Suroboyo Buses to its fleet. With the addition, the city now operates 20 public buses that include 18 Suroboyo Buses and two double deckers. Irvan went on to say that the expansion aimed at making Surabaya more environmentally friendly. Citizens who ride their own cars are expected to switch to public transportation.

The Surabaya Transportation Agency in East Java has launched a new smartphone application called GoBis as part of its efforts to improve commuters’ experience with the provincial capital’s public transportation network. GoBis, a portmanteau of golek bis (catch a bus), detects and monitors the current position of double-decker buses and Suroboyo Buses, the city’s bus rapid transit system. The application is available for free. Surabaya Transport Agency head Irvan Wahyudrajad told tempo.co on Wednesday that the app would be merged with GoParkir and other apps. “In order to support a smart city, we are planning to merge the apps and keep developing them,” he said.