Zapp - Everything You Love - Shop & discover brands

Zapp enables you to shop from your preferred brands, discover new offerings, and stimulate demand for emerging ones.

This innovative app simplifies the process of acquiring the items you want or need at competitive prices, with rapid delivery right to your home. Zapp allows you to purchase a variety of products such as food, groceries, pet supplies, electronics, and more, all through its convenient home delivery service.

By digitally connecting consumers with retailers, we strive to ensure that all daily necessities can be fulfilled seamlessly. Now, you can find everything you need on Zapp. Download the app today to explore an extensive range of categories, including food and groceries, among others.

Key Features:

- Browse and select from your preferred foods, groceries, stores, and everyday essentials

- Place orders using either your Zapp Safe Pay account or cash upon delivery

- Enjoy doorstep delivery, typically within 30 minutes

- In-store top-ups provide users the convenience of transferring their change directly into their Zapp Pay account when paying in cash

Key Takeaways:

- Complimentary delivery available with selected merchants

- Access exclusive discounts and deals exclusively on the Zapp platform

- Our customer support is quick to respond

How It Works:

- Download the Zapp PK app and register using your local phone number

- Choose your location and begin exploring

- Select from our wide range of over 100,000 products and check out the discounts

- Relax while your order is delivered straight to your door

Frequently asked questions

What is Zapp?

Zapp is One App for Everything! It is more than a digital marketplace where credible sellers connect with their buyers. We are on a mission to give you the best buying experience ever! You can order from your favourite stores and get delivered to home, office or what ever is most convenient for you.

How does Zapp work?

Zapp delivers product from your favorite merchant to your doorstep. Just simply order from Zapp App, our rider will pick the product from the merchant and deliver it to you.

How can I signup as a Customer on Zapp?

Download the Zapp App on your mobile. Open the app and click sign up. Enter your Mobile Number and set a password. Your Zapp account has been successfully made. Let’s Zapp!

How can I change my password on Zapp as a Customer?

Go on to your profile setting and go to change password. You can change your password through here. In case you have forgotten your password click forgot password and follow instructions.

How can I change my profile information as a Customer?

Go on to your profile setting and click the information you want to edit.

What kind of products can I order from Zapp?

Zapp will offer products in more than 20 categories! Currently you can order in the categories of Beauty and Care, Grocery, Pharmacy, Fashion, Artisanal, Organic, Bakery, Electronics, Toys and Games, Home lifestyle, Pet Care and Art / Office Supplies.

How can I place an order on Zapp?

Zapp has a list of favorite credible merchants from whom you can order.Just simply click the merchant you want to order from, select the products, check out and simply order after confirming your shipping details!

Can I track my order?

Zapp gives you live tracking of your order from the moment an order has been placed till it is delivered to you.

How can I pay for my order?

You can pay for your order through Zapp Pay, Cash on delivery or Debit / Credit card.

How can I apply for return /refund/exchange for a product ?

For return, refund and exchange please visit our link for more details zapp.world / privacy - policy

During Covid - 19 is it safe to order ? Is Zapp taking any safety measures ?

Yes, it’s safe to order during covid - 19. There is no evidence indicating packages or their contents carry any risks.Our team is following standards and guidelines setup by World Health Organization and the local laws of your signup location for the safety of all our stakeholders.

Are there any hidden charges or taxes that I must pay as a Customer ?

No.All products on Zapp are delivered at no additional cost to you since the stated price at checkout includes all taxes.You are not expected to pay any additional charges.