Waymo One - Autonomous rides & safety

Experience the future of transportation with the Waymo Driver — The World’s Most Experienced Driver™

The Waymo One application is designed to enhance safety, accessibility, and sustainability in travel, eliminating the necessity for a human driver.

Currently, anyone can enjoy an autonomous ride with Waymo One in San Francisco, Metro Phoenix, and Los Angeles.

Our Services:

*24/7 Service

- We're here to meet your mobility needs, day or night.

*Exceptional Experience

- Convenient, consistent, and secure travel is like magic.

*Sustainable Travel

- All-electric vehicles powered by 100% renewable energy.

Core Achievement: Leading Safety Performance

* In cities where it serves, Waymo Drivers (the autonomous driving system) significantly outperform human drivers in safety performance over the same driving distance. Specific data is as follows:

- Crashes resulting in serious injuries or higher: 88% reduction, corresponding to 15 fewer accidents;

- Crashes involving airbag deployment: 79% reduction, corresponding to 94 fewer accidents;

- Crashes resulting in injuries: 78% reduction, corresponding to 223 fewer accidents.

Crafted with your needs in mind:

• Travel securely: The Waymo Driver has accumulated millions of miles on actual roads, supplemented by billions of miles in simulated environments. The evidence collected so far suggests that the Waymo Driver is actively decreasing traffic-related injuries and fatalities in the areas where we operate.

• Stay informed with our interactive in-car displays: The Waymo Driver is well-acquainted with local routes and provides insight into its surroundings—alerting you to every vehicle, pedestrian, cyclist, and more. You’ll be able to view the anticipated path and remain updated throughout your journey. If needed, reach out to Rider Support to speak with a representative or stop the ride at any moment.

• Savor your ride: A Waymo vehicle offers the independence similar to owning one, without the burdens of driving or upkeep. Adjust the climate to your liking, listen to your favorite tunes, chat with a friend, or simply rest your eyes. Each trip will be something to look forward to.

Understanding how the Waymo Driver operates:

• The World’s Most Experienced Driver™: Our vehicles are managed by the Waymo Driver, a technology crafted to focus on safety and alleviate the stress associated with daily commutes.

• Comprehensive array of sensors: Our systems, including cameras, lidar, and radar, collaborate to enable the Waymo Driver to perceive up to three football fields in all directions, regardless of the time of day. Safety is paramount; therefore, the Waymo Driver undergoes thorough training and testing to adeptly handle various driving conditions and transport you to your destination worry-free.

What’s the process for requesting a ride with Waymo One?

• If you find yourself in San Francisco, Metro Phoenix, or Los Angeles, download the Waymo One app and input your desired location to book a ride.

• Simply enter the back seat, fasten your seatbelt, and click the Start Ride button.

• Relax and enjoy your journey! Monitor the passenger display to see what the Waymo Driver encounters as it leads you to your destination. Assistance from our Rider Support team is readily available when needed.

In which countries can I obtain the Waymo One app?

Waymo One can be downloaded in:

• United States

• Canada

• India

• Japan

• Singapore

• Mexico

• United Kingdom

• Australia

• New Zealand

Target Audience:

1. Individuals residing in the San Francisco, Phoenix metropolitan area, or Los Angeles who require daily or nighttime commuting.

2. Commuters and travelers seeking a convenient, safe, and hassle-free travel experience who prefer not to drive themselves.

3. Environmentally conscious individuals who prioritize sustainable mobility and prefer pure electric or renewable energy-powered vehicles.

4. Users who desire the freedom to rest, work, or enjoy entertainment while traveling and to have personal space.

5. Tech enthusiasts interested in experiencing cutting-edge autonomous driving technology and smart mobility services.

FAQ:

Q:What is Waymo One?

A: Waymo One is our public, fully autonomous ride-hailing service. Riders can use the Waymo One app to hail one of our autonomously driven vehicles (with no human driver in the front seat!) 24 hours a day, 7 days a week. Whether it’s for a fun night out or just to get a break from driving, our riders get a clean vehicle every time and a Driver with more than 20 million miles of experience on public roads.

Q:How do I get a ride?

A:In San Francisco, Los Angeles, and Metro Phoenix, anyone can take a fully autonomous ride today. Just download the Waymo One app and ride right away.

If you’re in Miami, sign up to stay up to date on our latest progress.

Austin and Atlanta: Learn more about riding with Uber in these cities.

Q:Which cars will I ride in?

A: Waymo One riders have access to all-electric Jaguar I-PACE vehicles operated by the fifth-generation Waymo Driver, our most advanced autonomous driving system yet.

Q:How many people can ride in one of your vehicles?

A:Our Waymo One vehicles can currently accommodate up to 4 riders (in any seat but the driver’s seat!). Learn more in our Help Center.

Q:Can children and infants ride?

A:Passengers 17 and under can ride as your guests. For our little passengers under 8 years old, you’ll need to bring a car or booster seat and secure it in the back seat according to the manufacturer’s installation instructions. Children under the age of 8 cannot sit in the front. Learn more in our Help Center.