TruckSmart - Route Planning & Services

The TruckSmart app brings the Full Service Advantage directly to your device! You can plan your daily travel routes to include TA or Petro locations wherever you are heading. TA and Petro provide diesel and gasoline fueling, both full-service and fast-casual dining, comprehensive truck maintenance services, round-the-clock convenience stores, WIFI access, and much more in their expansive, high-traffic locations. Additionally, we offer 24/7 roadside assistance through our RoadSquad program.

TruckSmart Benefits:

An interactive map showing TravelCenters/Petro sites within a 250-mile radius of your current position.

A thorough listing of amenities at TravelCenters/Petro locations, including services, dining options, showers, and parking facilities.

Location listings by distance of 50 and 100 miles, along with highway and state lookup options.

Up-to-date fuel pricing information.

Step-by-step navigation directions.

RoadSquad contact or site integration feature.

The RoadSquad service will send your coordinates to our Call Center to accurately identify your location for technician dispatch.

Current weather conditions at each site.

Availability of showers.

Information on parking availability.

Latest promotions for all our brands.

Immediate shower access.

Location-sharing capability.

Integration with UltraOne.

Customer service contact option.

Specific Functions of the TruckSmart App

Location Finding: Locate TA, Petro, and TA Express sites based on state, highway, or required amenities. Get directions to each site and view fuel prices, parking availability, and amenities.

Fuel Pump Initiation: Initiate the fuel pump from your cab. Check fuel prices and lane availability before arrival. Select your location, payment option, and start the pump. You can also store commercial fleet payments and fueling prompts for future use.

UltraONE Points Redemption: Redeem UltraONE points directly in - store, at TA Truck Service, and at participating restaurants. Skip the kiosk! At checkout, select "Redeem Points" and enter the amount you wish to redeem, up to your current balance.

Instant Shower Booking: Queue for an instant shower, which will be ready upon your arrival. UltraONE members can redeem points, use UltraCredit, or pay by credit card. The app notifies you when your shower is ready and allows you to unlock the door directly from the app.

Parking Reservation: Reserve a parking spot with Reserve - It Parking up to 30 days in advance. UltraONE members can redeem points; members at gear 4 or the maximum level can use UltraCredit or pay by credit card.

Roadside Assistance: Connect directly to RoadSquad when you need help. The app sends your location to the assisting agent, getting you back on the road faster.

Work Order Setup: Set up your next work order with TA Truck Service up to 24 hours in advance. Create and save your vehicle profile for quicker requests.

Account Management: Manage your UltraONE account, update contact and fleet commercial payment information. Check your UltraCredit, point balance, and current gear. See how close you are to reaching the next gear level.

NEWS

Craig Daniels, Jay W. Hosty and Darryl Tolle were selected as TA’s 2025 Citizen Driver honorees for their leadership, safety records and commitment to community.

11 Apr 2025

WESTLAKE, OH - TravelCenters of America, part of the bp portfolio, announced its 12th annual Citizen Driver Award honorees at the Mid-America Trucking Show, Friday, March 28. Craig Daniels of Columbus, Georgia, Jay Hosty of Diamondhead, Mississippi and Darryl Tolle of Cynthiana, Kentucky were selected for the prestigious recognition.

The award was created to recognize professional drivers who demonstrate a high level of respect to the truck driving profession through leadership, good citizenship, safety, health and wellness, and community involvement.

"It is a true privilege to recognize professional drivers who exemplify the highest standards of professionalism, safety, and citizenship. Their dedication extends far beyond the road—through community service and volunteering, they give back in meaningful ways, strengthening the communities they serve. It was a true honor to celebrate their hard work, generosity, and unwavering impact," said Senior Vice President of Fleet Sales Michael Stuewe, who presented the awards at a special ceremony.

As a Citizen Driver recipient, honorees may select a TA, Petro Stopping Center, or TA Express location to be dedicated in their name. To celebrate their career and contributions, a bronze historical marker with the driver’s picture and story will be installed on the front of the building, and a dedication ceremony is held with dozens of their closest family and friends. In addition, TA makes a $2,500 donation to each winner’s charitable organization of choice.

Let’s Meet Our 2025 Citizen Drivers

Craig Daniels

Craig is a leader at his company, a mentor for new drivers as a source of information and support and a true professional behind the wheel.

He served in Germany, specializing in heavy equipment and became a recovery specialist. After returning to the US, he was deployed to Operation Desert Shield and Operation Desert Storm. Craig retired from the Army in 1994. He was runner up for Soldier of the Year and received: Army Achievement awards, medals for Army commendation, a global war on terror medal, an Iraqi freedom medal as well as a Gold German Schützenschnur for expert marksmanship.

As a Veteran, Craig is passionate about veteran-related causes. He is the creator of the Joshua Chamberlain Society’s (JCS) Veteran Suicide Awareness campaign, which aids severely wounded military service members and the families of service members killed-in-action during the Global War on Terror. He designed a trucker hat that draws attention to the issue of veteran suicide that is distributed to the JCS Heroes they support, their friends in the military, and others lucky enough to benefit from the project. He loves interacting with other veterans in the industry and drives a Patriot Fleet Truck with the mission of providing veterans a way to share their stories, remember those lost, and sign his truck in memorial and remembrance. Many veterans have found healing during these stops and events.

Craig sits on the Driver Accident Review Board for Crete/Shaffer and has received an accident-free award every year. He spends countless hours on the phone giving advice and assistance to new and veteran drivers.

He shares people’s stories through his Parking Lot Conversations on YouTube. He also writes articles for RoadPro Family of Brands. He participates on Road Dog Radio and Sirius XM helping many other drivers with his opinions and solutions to problems they face out on the road. Craig is on the road but stays connected to his local church & participates in the choir.

About Jay W. Hosty

Jay’s journey began at the age of 19 when he purchased his first truck and became an owner-operator just a month before marrying his wife Kat in 1981. He shares his 42 years of experience with other owner operators, is involved in many trucking organizations and received two Silver Star of Quality awards from Landstar.

Jay is not only a dedicated driver, but also deeply committed to his family and community. He actively serves in his church and frequently visits nursing homes to support those without family. After losing everything in Hurricane Katrina, Jay and his wife Kat volunteered with Eight Days of Hope to help rebuild others’ lives. In 2022, Jay and Kat were named Hancock County’s Foster Parents of the Year, having fostered over 200 children, and adopting eight.

Jay was Overdrive Magazine’s 2024 Driver of the Year. Despite all his achievements, he remains incredibly humble. He has been honored numerous times throughout his driving career for his unwavering commitment to safety. With his years of safe driving recognized by OOIDA and his status as

a Landstar Million Miler, Jay has consistently prioritized safety as a paramount concern and was inducted into the Landstar Star program.

He exemplifies professionalism, and his career truly embodies his values. He has volunteered on OOIDA’s board for 16 consecutive years. As a dedicated member of OOIDA, he volunteered countless hours, advocating for commercial motor vehicle drivers. He was selected for the role in 1994 at only 32 years old. He was one of, if not the, youngest ever member of the OOIDA Board of Directors when he was elected and helped establish OOIDA’s Safe Driver Award.

His compassion is also evident in his frequent visits to care facilities, where he often adopts residents as family. In 2000, Jay’s dedication to service took him to a small village in Mexico with his church, where he volunteered to help dig wells and connect with local families—an experience that left a lasting impact on him. He serves with Eight Days of Hope, an organization helping communities devastated by two hurricanes, a flood, and an ice storm. Since 2005, the organization has served 8,600 families with rebuilding and repairing homes -- and lives.

Jay volunteers with America Truck Historical Society, supports St. Christopher’s Fund, and is involved in Trucker’s Final Mile. He is active with his local church groups and received a Gold Star of Quality award for his community involvement. Jay’s sense of giving is no surprise. He is a proud father, loving grandfather, devoted husband, and a valued member of his church and community, continuously exemplifying generosity, humility, and service.

About Darryl Tolle

Darryl is a safe driver and has the record to show it. In his time with Ryder, he’s had over 2.8 million safe miles, and over 3.5 million total career miles. This, coupled with his service in the Kentucky Army National Guard show Darryl’s character. He places immense importance on family, his country, and the company he works for.

Darryl has always been willing to go the extra mile for Ryder and has been an important part of the automotive account he works on as it has continued to grow over the last 30 years. He always keeps a bag packed as he has often been asked to travel to different states to help support new locations and train new professional drivers. He has built a tremendous rapport with his fellow drivers and the leadership within the company. Darryl told the hiring manager in his first interview that he would retire from Ryder if they hired him. It is 35 years later, and he is still making good on that commitment.

Darryl has over 32 years of service with the Kentucky Army National Guard providing support for many natural disaster relief events including floods, blizzards, forest fires, tornadoes, and hurricanes. As part of the 201st Engineering Battalion, he received Army Achievement Medals, Letters & Coins of Recognition, Active-Duty Ribbons, and many other acknowledgments from various entities: Commanding Generals, The Commonwealth of Kentucky, Department of the Army, Director of the Kentucky Division of Forestry, the State of Louisiana, Army Material Command, and many others.

Darryl was honored with the 2024 CVSA International Driver Excellence Award as well as being named Ryder’s 2023 SCS Driver of the Year. He has a wealth of knowledge and always takes the time to invest in newer drivers that have questions on routes or directions. Darry’s motto is “safe driving isn’t tied to luck; it’s tied to perseverance and commitment to doing the job the right way every single time.” He does not cut corners or leave things to chance, and his driving record shows that. He has also assisted

with employee focus groups within Ryder where he was trusted to provide an honest and open voice for the driver.

Darryl, along with other retired Veterans he served with in the National Guard took it upon themselves to start a support group for local charities and organizations called The United Veteran’s Group. From local food banks to elementary school programs to support for local cemeteries, Darryl and his comrades continue to find ways to support their community in times of need. They have members from WW2, Korea, Vietnam, Granada, Iraq and Afghanistan all sharing support for one another.

Judges for Citizen Driver

The following distinguished members of the trucking industry served as this year’s judges:

· Dave Nemo, On Air Host, of the Radio Nemo Show on Sirius XM’s Road Dog Trucking Network

· Ellen Voie, former CEO of Women in Trucking

· Lindsay Lawler, Nashville recording artist and cohost on Sirius XM’s Radio Nemo. Also, the writer and vocalist of our Citizen Driver theme song, “I Drive.”

· Donna Kennedy, Executive Director, St. Christopher Truckers Relief Fund

· Jenny Fall, Director of Driver Engagement, Women in Trucking

· Cynthia Atwood Vice President of the Commercial Vehicle Training Association

· Steve Newmark President of Roush Fenway Keselowski (RFK) Racing

· Andrew Evans Vice President of Marketing for NATSO

· Dave Johnson CEO of ASE

Since its inception in 2013, TA has awarded 47 professional truck drivers with the Citizen Driver honor.

TravelCenters of America Recognizes Human Trafficking Prevention Month, Announces New Anti-Trafficking Initiative

07 Jan 2025

WESTLAKE, OH - TravelCenters of America (TA), part of the bp portfolio, has supported the important work of TAT (formerly Truckers Against Trafficking) for over a decade. TA is pleased to announce it will start hosting Junction Briefings this year at select sites nationwide, in collaboration with TAT. 

TAT Junction Briefings are free, in-person events designed to train truck stop and travel center employees and facilitate communication and collaboration with law enforcement. Presenters will provide an overview of human trafficking, explain how truck stop and travel center employees may be encountering human trafficking and share red flag indicators and local examples. These briefings provide unique value to the employees because of the local and niche-specific information that will be highlighted, as well as the relationship development opportunities with law enforcement.

Junction Briefings will be held quarterly at TA locations within 10 miles of a major interstate or highway junction, with 2-3 sessions happening on the same day to accommodate different shifts of workers. In addition to TA employees, other nearby truck stop and travel center employees are invited to participate.

“It’s important that we are providing every opportunity we can for our team to be trained to recognize human trafficking,” said Debi Boffa, CEO of TA. “I have personally witnessed the impact our team members can have as the eyes and ears of the highway. We look forward to building stronger relationships with the local law enforcement community and thank TAT for the opportunity to host these important meetings at our sites.”

Annually, TA supports TAT by donating a portion of funds raised in its annual TA Charity Golf Outing, donating over $100,000 in 2024. In recognition of National Human Trafficking Prevention Month this year, TA will make a $10,000 donation to TAT and encourage team members to wear blue on January 11 to help raise awareness of human trafficking.

TA also plans to continue providing annual human trafficking training to all team members and display TAT posters in guest-facing areas, providing information on how to get help.

“As an organization that has nearly 320 travel centers coast to coast, we are in a unique position to help prevent human trafficking,” Debi continued. “Together, we will work to educate, empower and take action to combat human trafficking.”

Comments

To unlock a shower door via this app is brilliant! It’s amazing how far truck stops have come from when I started trucking in 1994. Unfortunately truckers don’t get paid too much better as politics has made policymakers and corporate executives money thieving grifters. We were always doomed with We The People to be slaves under banner of pseudo democracy or pseudo freedom. President George Washington warned us first in his farewell address as President. It would only perpetuate as we saw with Presidents Lincoln and Eisenhower as well as FDR although FDR truly tried to restore America to the People. Contrary to popular misinformation. Read President Lincoln’s 1861 address to Congress on capitalism as threat to Americans.

Did anyone even test this prior to release? Upon signing up, I was asked for my birthdate. A date picker opened up, but there was no indication of which month or year it had defaulted to. So I picked a date at random to learn that it had apparently defaulted to 2003. So, to get to my actual birth year, I’d have to just keep track in my head of how many times I’d have to click to get back to when I was actually born. I’m pretty old, so that would take too long. The app now thinks I’m 18. Whatever. Why do you need it anyway? Once the wonky date is in there, there is no way to edit it because you aren’t allowed to use the keyboard, just the useless date picker. Moving on, I wanted to reserve a shower at a location a little under 100 miles away. The app defaults to locate within 50 miles. The interface looks like I can change the distance to 100 miles, but nothing happens when I click on it. So I tried disabling location services to trick the app into letting me tell it myself which location to search for, but the shower reservation module won’t work at all if you don’t allow it location access. I’m all out of workarounds and so far I’m not impressed.

There system has many errors & the people higher up find excuses not to give you second chance points which really makes no sense .Why advertise something you don’t want to give away ? I bought 60 gallons later (Finally )after getting 40 gallons only earlier due to the left side pump working & the right side pump not working at a location so I noticed I never received my credit or points ..I called to try to get things resolved because the app didn’t show the transaction but my fuel receipt clearly had my ultra one reward card number & all other info but it didn’t show any of my points ,credits or anything so it’s clearly a system error & I know I had at least 2 credits & multiple points before fueling & to resolve the situation I was told I should of went to another fuel pump .Now if your a truck driver you clearly get why I’m sharing this .Most of us if company drivers can only fuel when told to some of us can only fuel a certain amount or times a day & the T/A doesn’t have the half credit like pilot & flying j has so how is this a solution to resolve anything? Once the pump started pumping it’s not a drivers fault the other pump didn’t work but guess what? I tried another pump & fuel location when I actually got 60 gallons of fuel so why is trying another pump an excuse not to give me my points& credit .Just say we don’t want to fix it or honor our rewards program.

Been using this app for 1.5 years since it launched with pumpsmart. Throughout the covid frenzy, made such a easy to pump function possible. However, beginning in January of 2022, I noticed bugs and glitches that were occurring more and more often. Specifically pumpsmart functions. When peak fuel time occurs (times when truckers are fueling at the same time in lines across the nation) the app simply gives up and goes brain dead. It spins and spins, and spits out a no card on file message (which simply means it timed out due to too many truckers using the same function which slows down the sever). App developers, please update your sourcecode & servers to handle the HIGH DEMAND of truckers fueling at the same time. It may cost to upgrade servers but how much more lost business does it cost due to slow or broken tools?! This peak time is 3pm-6pm CST for fueling. Only way around this glitch is to fuel before or after these times. Company drivers are filling and clocking off so the pattern makes sense. But being unable to fuel when all my cards are digital can be a dangerous situation for a fuel card. FIX IT! Invest in your tools and your clients will be grateful.