tramTRACKER - Real-time tram updates & tracking

tramTRACKER – the official app for trams in Melbourne, offering real-time arrival updates.

For those in Melbourne, Australia, this app provides updates on tram arrivals directly on your Android smartphone. With tramTRACKER® from Yarra Trams, you can access live arrival times for any tram stop throughout the city.

This application employs cutting-edge real-time technology to inform you of when your tram will reach your stop, ensuring you know when to arrive. If there are significant delays or disruptions, you’ll be notified as well.

Main Features:

• Live information display includes profiles of trams so you can identify the approaching tram type.

• Displays arrival times for the next three services at each tram stop, refreshing automatically.

• Find your closest tram stop easily.

• Get alerts via drop-down messages for service interruptions and changes.

• 'myTRAM' feature shows the current location of your tram and estimates its arrival time at your destination.

• Navigate to stops using route maps, search functionality, or GPS assistance.

• Customize your favorite stops by their routes and names (e.g., work, home).

• Select your preferred viewing option - either map or list format.

• Locate tram stops with shelter for rainy days.

• View nearby train, tram, and bus connections.

• Explore major attractions and points of interest in the area.

• Utilize color-coded maps for tram routes.

• Identify the nearest ticket outlets or see those available along tram lines.

• Search for tram stops, ticket outlets, and local points of interest.

• Access online help to assist you in getting started.

Frequently Asked Questions

Failure to pick up

There are no compulsory stops on Melbourne’s tram network. Passengers who wish to board should hail the tram as it approaches. In limited cases, where the tram is full and no on-board passenger has requested a stop, or if the tram needs to adjust to a disruption, drivers may pass passengers who hail the tram. In these cases, the driver should alert passengers waiting at the stop of this action by sounding the tram’s bell.

Late boarding

At stops, drivers must provide sufficient time for passengers to exit or board the tram before departing.

It may not be safe to run to catch a tram that is already at a tram stop, particular if it requires a person to cross traffic or tram lanes.

Waiting for people running to a stop can delay a tram and affect the journeys of other passengers either on board or waiting at stops further along the line. While drivers may be able to wait for passengers on occasion, time spent waiting means that passengers further down the line may not have as reliable a journey.

Departing stops on time helps passengers rely on the information provided to them so they can plan their journey with confidence.  

Yarra Trams recommends planning your journey and checking tramTRACKER for up-to-date departure information.

Requesting your stop

There are no compulsory stops on the Yarra Trams network. If you would like the tram to stop, please pull the cord or push the stop request button to advise the driver you’d like to get off at the next available stop.

Terminating trams short of their intended destination

Melbourne’s tram network is unique in sharing 75 per cent of road space with other vehicles, which means incidents affect services on a daily basis. When a tram service is disrupted, Yarra Trams manages the network in real-time and adjusts services so trams can operate on the unaffected parts of routes, helping to get more people to where they need to go and minimising the unavoidable inconvenience to passengers.

Yarra Trams appreciates that trams stopping short of their destination can be frustrating, and apologises for any inconvenience caused where stopping short has been necessary.

Should you be affected by an unplanned disruption, information will be available via tramTRACKER, or via @yarratrams on Twitter.

Punctuality & reliability

The performance of Melbourne’s tram network is monitored by Public Transport Victoria (PTV).

Monthly performance results are posted on the Yarra Trams website and on posters inside all trams.

If performance falls below set thresholds, eligible passengers may apply for compensation. Should this occur, information will be available via the Yarra Trams website and on board trams.

Closing doors

The safety of our passengers is Yarra Trams’ priority.

When boarding or exiting your tram, it is important to take care around doors as some can close automatically.

Please always pull the cord or push the stop request button to advise the driver you would like to exit the tram.

On newer trams, a flashing button denotes that the doors can be reopened.

Passengers should not enter the tram if an audible warning is sounding. Please note that all low-floor trams have lights and buzzers which sound before the doors close.

I want to work with Yarra Trams

We're looking for friendly people who share our customer and safety-focused approach. Yarra Trams has more than 2,200 people who work to keep Melbourne’s trams moving, working at 13 locations around the city. All current vacancies are published on the Yarra Trams website.

For more information about vacancies at Yarra Trams, click here.

Route numbers with ‘a’ or ‘d’ after them

An ‘a’ or ‘d’ displayed next to the route number of a tram is an indication of changes to the route of the tram.

A tram with 'a' after the route number, e.g. 16a, means the tram route has been altered. This will be used for special event shuttle trams, trams affected by planned network upgrades or unplanned disruptions. The destination can sometimes change, so check the front of the tram for its current destination, listen for announcements or check tramTRACKER.

A tram with 'd' after the route number, e.g. 72d, means the tram is going to finish its run at the depot. The depot will be displayed as the destination on the front of the tram and will be announced inside the tram.

So remember: ‘a’ = altered, and ‘d’ = depot!