Tokyo Disney Resort App - Park info & wait times

Tokyo Disney Resort App

• Buy Park tickets online

• Locate places on the map

• Monitor waiting times and additional details

• Elevate your experience at the Park with Disney Premier Access

Enhance app exploration!

To access specific features of this app, follow these steps:

- Activate your device's GPS

- Set up and log in to a Disney account

First-Time Visitors Guide

Planning your visit

Step 1 

Check the Park Operation Calendar

Information about Park operations, entertainment schedule and closures of Park facilities up to approximately 3 months in advance is available.

- The operating hours are subject to change without notice.

Step 2 

Purchase Park tickets

Fixed-date tickets are available for purchase approximately two months in advance on the bookings/purchases page of the Tokyo Disney Resort Official Website or on the Tokyo Disney Resort App.

Park tickets cannot be purchased at the Park ticket booths.

Up to 5 Park tickets may be purchased at a time. To purchase 6 or more tickets, please make a separate purchase.

Requests for cancellations or refunds due to guests’ personal reasons will not be accepted for purchased Park tickets.

Preparing for your visit (after ticket purchase up to the day before your visit)

Step 3

Make reservations and advance bookings (Priority Seating for restaurants, Show Restaurants, entry to Bon Voyage)

Step 4

Prepare for Park entry (download the Tokyo Disney Resort App, check the Health and Safety Measures)

After Park entry

Step 5

After entering the Park (Purchase Disney Premier Access, obtain a Standby Pass, make an Entry Request, and more)

Park Ticket

Ticket prices are based on variable pricing. Please check the ticket price, which may vary depending on the day, before purchasing your fixed-date tickets.

Park ticket sales schedule

Tickets will be sold daily from 2:00 p.m. for admissions on the same date two months later.

- If the same date for admission does not exist in the month in which you are making your purchase, tickets will be available from 2:00 p.m. on the first day of the next month.

    ・For information about ticket sales, please check the calendar page.

    ・For each Park ticket type, there may be instances where ticket sales are temporarily suspended without notice if the daily ticket sales limit is reached.

    ・Tickets that are sold out may become available for purchase again without notice.

How to purchase Park Ticket

Park tickets can be purchased through the Tokyo Disney Resort Official Website or Tokyo Disney Resort App.

Ticket booths are currently closed.

Up to five Park tickets may be purchased online at a time.

Requests for cancellations and refunds due to guests’ personal reasons will not be accepted for purchased Park tickets.

Regarding online Park ticket changes

Changes can be made only during the Park ticket's period of validity.

Changes can be made to a Park ticket after its date of admission designated at the time of purchase only if the Park ticket is within its period of validity.

There are no fees for making changes to the date of admission and age category.

Refunds and cancellations of Park tickets due to guests' personal reasons are not accepted.

Please note that the conditions for making changes to purchased Park tickets have changed. This difference applies to Park tickets with an admission date on or after April 1, 2023, which is designated at the time of purchase.

Changes that are accepted

Changes to date of admission

Example: Change from April 15, 2023 to April 16, 2023

Changes to age category

Example: Change from Child ticket to Junior ticket

Changes that are NOT accepted

Changes to ticket type

Example: Change from a 1-Day Passport to a special value ticket available for limited period

Changes to the Park

Example: Change from Tokyo Disneyland to Tokyo DisneySea

Changes to the expiration date

Changes can be made to Park tickets online only for those purchased through the Tokyo Disney Resort Official Website.

Date of admission cannot be changed to a date when Park tickets are sold out.

Ticket changes can be made without a fee. You will be charged the entire amount of the ticket you wish to change to, and refunded the entire amount of the ticket you wish to change, regardless of whether there is a price difference between the two tickets.

How to use the app

1. How to use park ticket

Entering the Park

Scan your Park ticket with the reader at the Park entrance. Please scan the tickets for all members of your party if you are entering the Park together at the same time.

- You will not be able to scan the ticket for a member of your party who will not be entering the Park with you. You may be requested to go to the back of the line for admission if not all members of your party is present.

2. How to Display Park Tickets with the App

By selecting your scheduled date of Park admission on the top page of the Tokyo Disney Resort App, information about your purchased Park ticket will be displayed.

By tapping the ticket that you plan to use, the code will be displayed.

Please scan the code onto the reader at the entrance when entering the Park.

3. Make changes using the App

Step 1

Open the app and tap Help, located towards the bottom right of the screen.

Step 2

Under the Help menu, tap "Bookings and Purchases," and then select "My Booking."

Step 3

Select a Park ticket transaction to proceed to make changes to a Park ticket.

Step 4

Select whether to change the date of admission or age category.

If making changes to both, please make changes one at a time.

Step 5

Select the Park ticket you wish to make changes to.

Step 6

After selecting the changes you wish to make, enter payment details, and tap "OK."

Step 7

Check that you have been directed to a page confirming that changes were made.

4. How to reserve date of visit / Park

Step 1

Activate the App, and tap the screen once.

Step 2

Tap the Scan Ticket button.

Step 3

Scan the code on your ticket.

Step 4

Tap OK after checking the Notes regarding Park tickets.

Step 5

Select Park.

If your ticket is designated with a Park of visit, then you will not be able to select another Park.

Step 6

Select date of visit, and tap Reserve for the date selected.

Dates marked with “x” or “-“ may not be selected.

Step 7

Your reservation is complete once the ticket is displayed under the reserved date on the top page.

If your ticket is not displayed, then please update or restart the App.

You will also receive a confirmation email to the email address registered to your Disney account.

Step 8

On your day of visit, please scan the ticket displayed on the App onto the reader at the Park entrance.

You may be requested to present the printed ticket you scanned using the App, so please make sure to bring this ticket with you on your day of visit.

5. How to change date of visit / Park

Step 1

Activate the App, and tap the ticket you wish to change.

If you wish to make changes after the date reserved for admission, then you will need to scan the printed ticket (in a business card-size), and reserve the date of visit and Park again. Please make sure that you have the printed ticket with you until you enter the Park.

Step 2

Tap Change Date/Park.

Step 3

Select Park.

If your ticket is designated with a Park of visit, then you will not be able to select another Park.

Step 4

Select date of visit, and tap Reserve for the date selected.

Dates marked with “x” or “-“ may not be selected.

Step 5

Your ticket will be displayed under the reserved date on the top page.

If your ticket is not displayed, then please update or restart the App.

You will also receive a confirmation email to the email address registered to your Disney account.

6. How to check date of visit / Park

Step 1

Activate the App, select the date reserved, and check the information on your ticket.

If the updated information is not displayed, then please update or restart the App.

Measures to Address Unauthorized Reselling of Park Tickets

Tokyo Disney Resort is implementing the following measures to address unauthorized reselling of tickets for commercial gain.

If an unauthorized resale of a Park ticket for commercial gain is confirmed, the relevant ticket and all other tickets purchased by the person responsible for the unauthorized resale will be made invalid (regardless of whether or not those other tickets were for resale) based on violation of the Park Ticket terms of use.

As such, Park tickets sold at unofficial vendors, online reseller shops, online auctions, or ticket brokers may be invalid. Please be aware that in such cases, the holder of an invalid ticket will be denied admission to the Park, and will not be entitled to a refund.

Note: These measures apply to all tickets sold from December 1, 2016.

To ensure a safe and enjoyable experience for all our Park Guests, Tokyo Disney Resort requests your understanding and cooperation.

Key functions:

• Interactive Map

• Live Wait Times

• Reserve Guest accommodations at a Disney hotel or make advanced bookings at Park eateries

• Purchase Disney Premier Access*1

• Obtain Tokyo Disney Resort 40th Anniversary Priority Pass*1

• Secure Standby Pass*1

• Request Entrée*1

• "Create Group" option for sharing itinerary details with members of your group created within the app

• Explore information regarding amenities/entertainment programs

*1 Exclusive to Park Visitors