Tickets.ua - Travel tickets & insurance

More than 5 million travelers have acquired tickets for flights, buses, or trains, as well as travel insurance through the Tickets.ua platform and its mobile application. 

Our mission: We help our clients make the best choice at any stage of travel; we also offer an opportunity to choose from a maximum number of providers and give a transparent price comparison and the best service available to everyone – with constant care about and support of the user.

Vision: Become a European leader in the online travel market according to users and business community – due to expertise, day by day development, and client orientation; get into the EMEA top 5.

🙌 With Tickets.ua, your journey awaits!

Flight tickets: Discover options from over 750 airlines, including major carriers such as Qatar Airways, Turkish Airlines, Wizz Air, and Ryanair. Select a flight that fits your schedule at the most favorable price.

Train tickets: Travel by train with both Ukrainian and European providers. Compare various train options for your chosen date in one search, allowing you to buy direct or connecting tickets effortlessly.

Bus tickets: Evaluate ticket prices for journeys throughout Ukraine and Europe with more than 1,000 bus operators, such as FlixBus, KLR Bus, and East West Euroline. Purchase your tickets quickly and affordably.

Travel insurance: Obtain travel insurance when you book your flight tickets to guarantee protection for yourself and your family — this includes coverage for car trips as well.

Customer support: Reach out to our customer support service whenever you need assistance.

National cashback: Make payments for tickets or insurance using the National Cashback card through the app or website.

🙌 FAQs

👉How can I correct a mistake in my ticket?

- Please note that changes in booking may be charged in accordance with the fare rules and policy of the airline, and the agency service fee may apply.

- Before confirmation of booking, please make sure the data are correct: check dates, names, starting points and destinations. If you found a mistake in your booking, please contact our Customer Care Service as soon as possible.

👉Why is there a need for anti-fraud payment verification?

- The safety of online payments on the tickets.ua site is ensured by the functioning of various systems at each level and stage of transfer of your payment card information. The international payment systems Visa and MasterCard are constantly developing and updating the standards of payment card security which are mandatory for all sites that accept online payments.

- The anti-fraud verification is a complex system of actions by different banks which allows detecting online payment fraud. There exist several standard reasons why the bank may deem your transaction suspicious and request confirmation:

+ Payment is made not from the country in which your payment card was issued;

+ Your card is blacklisted by the anti-fraud systems;

+ The payment system denies cards issued in certain Asian, African, Latin American, and other countries where maximum number of payment card risks and crimes is detected.

👉How far in advance can I book a flight ticket?

- You can book your ticket online approximately 364 days in advance, however, this may depend on the airline.

- On our website you can buy a ticket no later than 4 (four) hours before the departure of your flight.